carlosqr Posted September 24, 2022 Share Posted September 24, 2022 (edited) Hello I find very nice this initiative of the Orbs but may I suggest something? Let me explain in case I got it wrong and need to be explained back As far as I understoon I'll be able to exchange those Orbx for a product but is there any possibility for you to exclude from the products offered the ones one already have, of for platfomers one don't use? What interest could I have in being offered products for X-plane or P3D if I don't have those? Or being offer to redeem a product I already have? If the Orbs are assigned like this: "Every Orbx customer will be assigned an initial wallet, with some Orbs to start, based on their tenure with Orbx." I would say you are considering each user, so every one will have a different amount of Orbx, right, then the products one have should not be included as it makes no sense. I had to Google "tenure" so I believe it stands for the term you've been with Orbx? or how constant one is in the platforms?... I understand the Orbx are given based on this "tenure" So for example this page 6 products for a platform I don't use 1 product I won't ever get What is left I have it So, what motivates me to get Orbs if it's you who decide what to offer? I would be better that every product could have both options Orbs and cash, that would be interesting because you can plan you purchase, let's say, I'l buy this, that and this and that would give me X Obrs which I'll use for x product, but one of my interest or at least one I don't have... Now, question Can a product be purchased and Orbsized? I mean use the Orbs in the account and pay for the difference? Let's use this one as example Let's say I don't have the 170 Orbx but I'm close. Can these Orbx be redeemed and as one is short then pay the difference in cash? Can something like that be coordinated somehow? If not possible is fine, just wanted to know Most important thing is to be able to redeem the Orbs but for something one is really interested in. Otherwise, if they are going to be proposed, and will include other platforms and products I already have I won't hurry much to get Orbx, to be honest but I do like this initiative, I am actually considering some products to increase my Orbs, but so far, I'm not too interested in what is avaiable to redeem, off the 20 products it is actually EGPB the only one I would consider but I rather save the Orbs as the product is discounted, and the Orbs could be more useful in the future or for the ones that can only be "purchased" using Orbs Oh, do they expire by the way? Thank you! Regards Carlos Edited September 24, 2022 by carlosqr 2 1 Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 24, 2022 Share Posted September 24, 2022 Hello Carlos, I didn't know many of the answers to your questions but it looks like most of them are addressed here: End User License Agreement (EULA) - Orbx (orbxdirect.com) 1 1 Link to comment Share on other sites More sharing options...
carlosqr Posted September 24, 2022 Author Share Posted September 24, 2022 Thank you Nick just read it I think I'm clear on most aspects Apologies for the grammar mistakes, I saw a lot of errors while reading again. Have a nice weekend! Cheers Carlos 3 Link to comment Share on other sites More sharing options...
Kim Sibbritt Posted September 24, 2022 Share Posted September 24, 2022 Yes the simplest way to go would be save up your Orbs & then use them on what ever product you want, & if you dont have enough pay the difference in cash. 2 2 Link to comment Share on other sites More sharing options...
Anna Cicognani Posted October 4, 2022 Share Posted October 4, 2022 Thanks everyone for your comments and interest in the orbs and the orbs store. This new system will evolve a bit in the future, and we are planning to have orbs-only content (which you cannot buy with "normal" money!). We are learning how to make it better for everyone, so thanks for your patience! 1 1 2 Link to comment Share on other sites More sharing options...
Adam Banks Posted February 8, 2023 Share Posted February 8, 2023 The EULA answers my question: "Can I use Orbs along with regular purchases (as a discount)"? Orbs cannot be used (at this stage) for: Gifting products to other users Applying discounts to product purchases. Some selected products. I think this is a huge mistake! Many other companies have similar schemes and allow this. 2 Link to comment Share on other sites More sharing options...
pilot100 Posted February 9, 2023 Share Posted February 9, 2023 Hi Anna, and thanks for the update, I have to say though the idea of products which you cannot buy with "normal" money ie ORBS only is , well, bold. Frankly I don't think that one will fly. However I've be wrong before, good luck. Brian 1 1 Link to comment Share on other sites More sharing options...
John Dow Posted February 9, 2023 Share Posted February 9, 2023 3 hours ago, Adam Banks said: The EULA answers my question: "Can I use Orbs along with regular purchases (as a discount)"? Orbs cannot be used (at this stage) for: Gifting products to other users Applying discounts to product purchases. Some selected products. I think this is a huge mistake! Many other companies have similar schemes and allow this. Orbx is not a single entity as you might think, it's a collection of developers who retain some say in how their products are offered (as far as I know anyway) so a 'normal' business model might not work under the Orbx structure. (this is my interpretation of how Orbx is structured, I might be wrong in which case I am happy to be corrected) 1 Link to comment Share on other sites More sharing options...
Adam Banks Posted February 9, 2023 Share Posted February 9, 2023 14 minutes ago, John Dow said: Orbx is not a single entity as you might think, it's a collection of developers who retain some say in how their products are offered (as far as I know anyway) so a 'normal' business model might not work under the Orbx structure. Good point! BUT ... ... I think that's also true for JustFlight (a mixture of their own products+other devs) ... yet their points system applies across the board. 1 Link to comment Share on other sites More sharing options...
wolfko Posted February 9, 2023 Share Posted February 9, 2023 (edited) 9 hours ago, pilot100 said: Hi Anna, and thanks for the update, I have to say though the idea of products which you cannot buy with "normal" money ie ORBS only is , well, bold. Frankly I don't think that one will fly. However I've be wrong before, good luck. Brian Hi Brian, Anna's statement is from Oct 4, so it is not really an update. It is sad that within a periode of 4 months her mentioned intensions have not been achieved. Edited February 9, 2023 by wolfko Link to comment Share on other sites More sharing options...
Adam Banks Posted February 10, 2023 Share Posted February 10, 2023 I have 278 Orbs to "spend" (having just won a screencomp -thanks!) ... but I'm having great difficulty in finding MSFS addons that can be redeemed with Orbs. They only show when you've opened up the full description page of each addon. There's *no indication* in any of the section lists that they're Orbs-redeemable. This means I'd have to go throught *the whole Orbx Direct Catalogue* to make a selection. I hate to sound ungrateful (for the prize) but this Orbs thing really is a bit of a mess at the moment Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 10, 2023 Share Posted February 10, 2023 Hello Adam, there are all these: Click to enlarge You can find them by scrolling to the bottom of the page, here: Orbs Store - Orbx (orbxdirect.com) 1 Link to comment Share on other sites More sharing options...
Adam Banks Posted February 10, 2023 Share Posted February 10, 2023 57 minutes ago, Nick Cooper said: Hello Adam, there are all these: You can find them by scrolling to the bottom of the page, here: Orbs Store - Orbx (orbxdirect.com) Now why couldn't I find that? LOL!!!! Many thanks, Nick. Link to comment Share on other sites More sharing options...
Chris555 Posted February 10, 2023 Share Posted February 10, 2023 Woah, looks like today all of a sudden they added more airports for MSFS 1 Link to comment Share on other sites More sharing options...
Adam Banks Posted February 10, 2023 Share Posted February 10, 2023 Could I make a suggestion (to your web developers)? ... make your links more obvious The Orbs Store link (in red) could be bold, underlined or whatever. I just wouldn't have spotted it ... and this is after working as a Web Developer for over 20 years!! I'd say the same goes for *all* links throughout the site Anyway ... going by the page Nick so kindly found for me, I redeemed Elstree (EGTR) for my comp prize, so will soon be spamming the screenshots forum! Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 10, 2023 Share Posted February 10, 2023 Hello Adam, it's a good point, which I will pass on to the developers. There is a much larger link a little further down as well. Link to comment Share on other sites More sharing options...
Guest Posted February 10, 2023 Share Posted February 10, 2023 Hello, Thanks for reaching out, ill put this forward to the team as it can be slightly difficult to spot sometimes Thank you for your suggestion Josh Link to comment Share on other sites More sharing options...
bvdboomen Posted February 10, 2023 Share Posted February 10, 2023 4 hours ago, Nick Cooper said: You can find them by scrolling to the bottom of the page Or click on the Orb on top of the page. Link to comment Share on other sites More sharing options...
carlosqr Posted February 11, 2023 Author Share Posted February 11, 2023 Sadly, same situation for me Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 11, 2023 Share Posted February 11, 2023 Hello Carlos, can you say which is the same situation and why it is sad please? Link to comment Share on other sites More sharing options...
Adam Banks Posted February 11, 2023 Share Posted February 11, 2023 Great to see more MSFS products appearing for Orbs ... and here's my "thank you": Adam. 1 Link to comment Share on other sites More sharing options...
slicker55 Posted February 12, 2023 Share Posted February 12, 2023 .... read with interest, may be useful to cross-reference this thread with a similar discussion taking place here 1 Link to comment Share on other sites More sharing options...
carlosqr Posted February 12, 2023 Author Share Posted February 12, 2023 (edited) On 2/11/2023 at 1:40 AM, Nick Cooper said: Hello Carlos, can you say which is the same situation and why it is sad please? Hi Nick Thank you for your concern Let me explain The products available to redeem, most of them are for platforms I don't use (P3D / x-plane and other) or that I already have, so for me it is tough to use my orbs, that's why I meant by the situation hasn't sadly changed for me. I'd like to use them at some stage with something I really want/like, but I find this difficult to do. Thank you Carlos Edited February 12, 2023 by carlosqr Link to comment Share on other sites More sharing options...
Adam Banks Posted February 13, 2023 Share Posted February 13, 2023 2 hours ago, carlosqr said: The products available to redeem, most of them are for platforms I don't use (P3D / x-plane and other) or that I already have, so for me it is tough to use my orbs, that's why I meant by the situation hasn't sadly changed for me. I think since this thread started, quite a few MSFS products have been added - 27 in all. That said - I still wish the system would allow for Orbs->discounts across the board Also - when I think about it, the Orbs system actually *penalises* loyal/frequent buyers as the more you own, the less choices you get (isn't that the situation you're in?). 1 3 Link to comment Share on other sites More sharing options...
carlosqr Posted February 13, 2023 Author Share Posted February 13, 2023 17 hours ago, Adam Banks said: Also - when I think about it, the Orbs system actually *penalises* loyal/frequent buyers as the more you own, the less choices you get (isn't that the situation you're in?). I'm afraid I am Adam I have quite a lot so chances are reduced, but you are right, if one is under this situation, a chance to select a product of interest and apply/redeem the orbs against it would be nice, at least stimulating. Cheers Carlos 1 Link to comment Share on other sites More sharing options...
wain71 Posted February 14, 2023 Share Posted February 14, 2023 I feel our orb discussion is falling upon deaf ears... Link to comment Share on other sites More sharing options...
wolfko Posted February 14, 2023 Share Posted February 14, 2023 47 minutes ago, wain71 said: I feel our orb discussion is falling upon deaf ears... Not quite. At the beginning of the discussion we had only three MSFS products avaiable for Orbs, one or two of them freeware (!) anyway, as per yesterday we already had more than a dozen MSFS products to choose from. 1 Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 14, 2023 Share Posted February 14, 2023 Hello, today I count 27 MSFS products to choose from. See if you can see the same. As ever, click to enlarge 1 1 1 Link to comment Share on other sites More sharing options...
wolfko Posted February 15, 2023 Share Posted February 15, 2023 16 hours ago, Nick Cooper said: Hello, today I count 27 MSFS products to choose from. See if you can see the same. As ever, click to enlarge Positive! Link to comment Share on other sites More sharing options...
DaveR Posted February 15, 2023 Share Posted February 15, 2023 Absolutely positive move, no doubt of it, but (as said by others above) I already have them all and thus I cannot use the Orbs awarded !!! Can Orbs not be given a notional value that can be used as a discount? There seems to have been no reaction from Orbx to this point which has already been made earlier. DaveR 4 Link to comment Share on other sites More sharing options...
DaveRuk Posted May 17, 2023 Share Posted May 17, 2023 Prompted by the release of EGLC v2 I was just checking it out via Orbx Central, thinking I could use some against the discounted balance of EGLC v2 - and realised no Orb credits were showing..... whereas I'm sure it used to show a numeric total there. Thinking I'd missed something or was getting mixed up with the browser/account view I fired up a browser to access https://orbxdirect.com/account/orbs At the top of the page, there's the Orb symbol, with "0" shown next to it, but lower down the page I can see my applicable purchases, the amount of Orbs each has earned, and a total of some 179 Orbs. Have I misunderstood usage/views or is there a glitch? Thanks Dave 1 Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 17, 2023 Share Posted May 17, 2023 Hello, there is indeed a glitch. 1 1 Link to comment Share on other sites More sharing options...
DaveRuk Posted May 18, 2023 Share Posted May 18, 2023 On 5/17/2023 at 10:42 AM, Nick Cooper said: Hello, there is indeed a glitch. Fair enough, thankyou. Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 20, 2023 Share Posted May 20, 2023 Hello, with thanks to those customers who have also sent in a support ticket, this fault is under review and repair. The fault is only that the total reported at the top of your Orbx Direct webpage is zero. In all other respects, the system is up and working as before. Your actual Orbs total is not affected and they can be amassed and redeemed as usual. 1 Link to comment Share on other sites More sharing options...
pilot100 Posted May 20, 2023 Share Posted May 20, 2023 Thats fine Nick, but where can I see the total ORBs I have available? Is that shown in Obrx Central? Brian 2 Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 20, 2023 Share Posted May 20, 2023 Hello, open Orbx Direct, click on the Orbs tab at the top, scroll to the bottom of the page and click on the Orbs Transactions tab. 1 Link to comment Share on other sites More sharing options...
pilot100 Posted May 21, 2023 Share Posted May 21, 2023 Yep , got it, Thanks. Link to comment Share on other sites More sharing options...
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