answered Orbx ENAL and AS ENVA conflict

[muimui]

Hello, 

 

I just bought Orbx ENAL but had an loading issue (couldn't complete loading)

But after disabling AS ENVA scenery, ENAL loading succeeded. 

I think one or both scenery developer should fix this confliction. 

 

Thanks!

[Jon Clarke]

The problem is known about and is being discussed with Asobo as it is not an issue that can be fixed by the 2 Developers concerned. It is an issue in MSFS that requires Asobo to rectify. There are potential clashes when 2 addons within a near location to each other can cause a CTD or loading problem.

[muimui]

28 minutes ago, Jon Clarke said:

The problem is known about and is being discussed with Asobo as it is not an issue that can be fixed by the 2 Developers concerned. It is an issue in MSFS that requires Asobo to rectify. There are potential clashes when 2 addons within a near location to each other can cause a CTD or loading problem.

Thanks for your explanation. 

[pilotskcx]

Same here, sim won't load.  You guys just aren't haven't a good go of it lately....lol

[PiotrMKG]

And I was going to do a short hop from ENVA to ENAL today. Sim won’t load means it won’t load into main menu or it won’t load after selecting airports and other stuff and pressing FLY?

[muimui]

2 minutes ago, PiotrMKG said:

And I was going to do a short hop from ENVA to ENAL today. Sim won’t load means it won’t load into main menu or it won’t load after selecting airports and other stuff and pressing FLY?

it won’t load after selecting airports

[Steve 66]

Same problem here with Orbx ENAL and Aerosoft ENVA. Are the airports really that close to each other?

[PiotrMKG]

47 minutes ago, Steve 66 said:

Same problem here with Orbx ENAL and Aerosoft ENVA. Are the airports really that close to each other?

 

simbrief says it's ca. 1h flight for A320.

[Steve 66]

So not that close in my opinion.

 

To anyone that knows: Is the runway this extremely sloped and roller-coast like in reality? Maybe that's why the touchdown zone markings are so far up the runway(s)? And after taxi turning for take-off on rwy24, you can only see ~100 meters of the runway from a A320 cockpit. Just curious if it's really like this.

[Er!k]

Has this issue already been reported to ZenDesk? And any estimation if this is going to be fixed soon?

[PiotrMKG]

1 hour ago, Steve 66 said:

So not that close in my opinion.

 

To anyone that knows: Is the runway this extremely sloped and roller-coast like in reality? Maybe that's why the touchdown zone markings are so far up the runway(s)? And after taxi turning for take-off on rwy24, you can only see ~100 meters of the runway from a A320 cockpit. Just curious if it's really like this.

Pretty much Yes 

 

[Finni Hansen]

Mornin guys!

 

The issue is known - where two airports that include photoreal imagery lies close to eachother, the sim will just hang. 

We are working hard with the Asobo guys to try and fix the issue.

 

I've included a simple temporary fix however:

- In your community folder, delete the folder "Orbx-AERIAL-enal-alesund"

- This will remove the included photoimagery on Ålesund and allow the sim to load up.

 

Please also file a bug with Zendesk.

 

Enjoy!

 

// Finn

[PiotrMKG]

4 minutes ago, Er!k said:

Has this issue already been reported to ZenDesk? And any estimation if this is going to be fixed soon?

There are so many issues to be fixed, that I doubt it will be addressed in next patch. But this bug should land high in respect of priority.

 

[Er!k]

I also created a ZenDesk request for this issue and hope it will be fixed soon. Over at Aerosoft a similar thread runs: https://forum.aerosoft.com/index.php?/topic/155999-as-enva-and-Orbx-enal-conflict/

[Jarrad Marshall]

8 minutes ago, PiotrMKG said:

There are so many issues to be fixed, that I doubt it will be addressed in next patch. But this bug should land high in respect of priority.

 

 

We have emphasized the priority of this to the Asobo team; we have been working with them to help them resolve it as fast as they can. Obviously this doesn't only affect our work, but all developers. Any 2x or more CGLs within the same LOD6 grid will possibly, though not definitely, cause the hang - Finn's recommendation above will resolve the issue until a core sim patch arrives. 

 

16 minutes ago, PiotrMKG said:

Pretty much Yes 

 

 

You beat me to it - I was just about to post exactly the same video! 

 

Cheers

[Steve 66]

Thanks for the video confirmation. I have applied the temporary fix and ENAL still looks great without the photoreal imagery.

 

A couple of things for "the list":

 

1. That yellow bus on the apron needs to slow down a bit

2. Would it be possible to add 1 (one is enough) of these parked Norwegian B737's as was shown on your preview images?

 

Thanks:)

[Finni Hansen]

Thanks!

 

1. That bus is following Asobo's traffic laws - not mine

2. Statics will be available at a later date, when we get the opportunity to add a control panel to the airport

[PiotrMKG]

7 minutes ago, Steve 66 said:

 

1. That yellow bus on the apron needs to slow down a bit

If You were given opportunity to drive on appron, You would drive just like that - like you stole it 

[Steve 66]

Thanks Finni.

 

I clocked the bus at 133 km/h in front of the terminal:)

[PiotrMKG]

5 minutes ago, Steve 66 said:

Thanks Finni.

 

I clocked the bus at 133 km/h in front of the terminal:)

They are limited to 100 knots/h so he wasn’t driving it pedal to the metal 

[MurrayD]

1 hour ago, Finni Hansen said:

Mornin guys!

 

The issue is known - where two airports that include photoreal imagery lies close to eachother, the sim will just hang. 

We are working hard with the Asobo guys to try and fix the issue.

 

I've included a simple temporary fix however:

- In your community folder, delete the folder "Orbx-AERIAL-enal-alesund"

- This will remove the included photoimagery on Ålesund and allow the sim to load up.

 

Please also file a bug with Zendesk.

 

Enjoy!

 

// Finn

Thanks for the explanation Finn. Was this issue known prior to releasing ENAL? If so, maybe it should be mentioned on the product page.

[Wheatability]

Strangely, I have both ENAL (from Orbx Central) and ENVA (from MSFS marketplace) installed and they are both working as expected without any fixes/file removal.

I have the steam edition of the premium deluxe. Unrelated to this thread, the only CTD I'm experiencing is with Flightbeam KDEN and Pilot Plus EGTB which are on opposite sides of the earth.

[PiotrMKG]

1 hour ago, Wheatability said:

Strangely, I have both ENAL (from Orbx Central) and ENVA (from MSFS marketplace) installed and they are both working as expected without any fixes/file removal.

I have the steam edition of the premium deluxe. Unrelated to this thread, the only CTD I'm experiencing is with Flightbeam KDEN and Pilot Plus EGTB which are on opposite sides of the earth.

I have no problems with KDEN from Flightbeam, just had to disable stock version in content manager.

[Dario]

11 hours ago, PiotrMKG said:

And I was going to do a short hop from ENVA to ENAL today. Sim won’t load means it won’t load into main menu or it won’t load after selecting airports and other stuff and pressing FLY?

 

Same here  

ENAL and ENVA installed. ENAL doens't finish loading. 

[Nick Cooper]

Hello,

the developer included the solution to this.

[Dario]

11 hours ago, Jon Clarke said:

The problem is known about and is being discussed with Asobo as it is not an issue that can be fixed by the 2 Developers concerned. It is an issue in MSFS that requires Asobo to rectify. There are potential clashes when 2 addons within a near location to each other can cause a CTD or loading problem.

Does that mean that Orbx wouldn't be able to release two airports in the same area? Or in this case there are conflicts between the 2 sceneries? (ASxORBX)

 

 

[Dario]

1 minute ago, Nick Cooper said:

Hello,

the developer included the solution to this.

 

Hi Nick, 

Thanks for your answer!

It will be solved via Orbx Central or via the next MSFS patch? 

 

 

 

[Nick Cooper]

It's here, in this topic:

 

 

[Finni Hansen]

We are working with Asobo to fix the issue. It will require a patch \ hotfix of the sim itself

[Dario]

2 minutes ago, Finni Hansen said:

We are working with Asobo to fix the issue. It will require a patch \ hotfix of the sim itself

 

Thank you very much! 

[Bentree]

Same issue here.... when this is a known bug, why don't you guys give us a warning up front before we purchase?

[Finni Hansen]

@Bentree

This bug was discovered in late phases of testing. And it only occurs to those who have AS Trondheim installed also - They wrote nothing in their product description. 

If you want to help, please file a bug with Asobo \ Zendesk, because it is their problem to fix.

[Bentree]

I know it isn't on your site, but a warning could spare us some time researching what is going on with our sim.

 

Thanks for the reply Finn.

[pilotskcx]

12 minutes ago, Finni Hansen said:

@Bentree

This bug was discovered in late phases of testing. And it only occurs to those who have AS Trondheim installed also - They wrote nothing in their product description. 

If you want to help, please file a bug with Asobo \ Zendesk, because it is their problem to fix.

Why would you have the customer file a bug report?  I know it's not your fault, but if it's a known issue already, then you, the developers need to take this up with ASOBO/MS, not the customer.

[olli67]

I just wanted to buy, good that I discovered the topic, will now wait until a patch comes. Thank you for the information!

[Er!k]

16 minutes ago, olli67 said:

I just wanted to buy, good that I discovered the topic, will now wait until a patch comes. Thank you for the information!

You can also use this workaround for now: 

 

No need to wait, even without the photoreal imagery ENAL looks stunning. And I can really recommend a short hop from ENVA to ENAL or vice versa. Had some real bad weather today, lots of dark clouds and rain. Landing on RWY 24 was really spectaculair, also because the runway has a big slope  

 

[Dario]

12 hours ago, Er!k said:

You can also use this workaround for now: 

 

No need to wait, even without the photoreal imagery ENAL looks stunning. And I can really recommend a short hop from ENVA to ENAL or vice versa. Had some real bad weather today, lots of dark clouds and rain. Landing on RWY 24 was really spectaculair, also because the runway has a big slope  

 

The workaround worked perfectly for me too. Wonderful airport, I am super happy with the purchase. 

[Bentree]

I can confirm that the work around workes just fine, you don't even notice what you temporarely loose with the workaround.

[Nick Cooper]

On 9/22/2020 at 6:31 PM, pilotskcx said:

Why would you have the customer file a bug report?  I know it's not your fault, but if it's a known issue already, then you, the developers need to take this up with ASOBO/MS, not the customer.

 Hello,

of course the problem has been reported, however the point was that we cannot solve problems with the simulator itself,

these can only be addressed by its developers and that will only happen if they are reported.

Logically, the more reports that they receive for a given problem, especially if they are backed up by some evidence, the

more likely that they are to fix them in a timely manner.

 

 

[pilotskcx]

2 hours ago, Nick Cooper said:

 Hello,

of course the problem has been reported, however the point was that we cannot solve problems with the simulator itself,

these can only be addressed by its developers and that will only happen if they are reported.

Logically, the more reports that they receive for a given problem, especially if they are backed up by some evidence, the

more likely that they are to fix them in a timely manner.

 

 

I hear what you're saying Nick, but this is a known issue already not some whish list item.  There's no voting about it, it just needs to be fixed by them.  It's time to get out of the 'every customer is also a sim tweaker' mentality.