Double J Posted March 31, 2015 Share Posted March 31, 2015 I realize that this is a FSS issue but if anyone has any ideas as to get this to work it would be much appreciated as I wait for them to respond. Been trying all night to get the wrapper to open.. Did everything as recommended, used a downloader and WinZip to extract it. Plenty of room on my SDD.. 75%. The wrapper gets to 75% than stops. No error message no nothing. downloaded it three times from three different servers antivirus off when trying to run it. I use the task manager to stop it. When I restart I get the agreement message then it goes right to the wrapper and starts over getting stuck at 75%. If I could get it to restart from the beginning I might have some luck. Downloaded it three times from different servers too. Firewall off, antivirus off Link to comment Share on other sites More sharing options...
Museumkeeper Posted March 31, 2015 Share Posted March 31, 2015 Hi Double J Doesn't matter where you are installing it, you have to have enough room on the drive your operating system is on to extract and then load. If you do then that rules out at least one of the problems Kind regards Ian Link to comment Share on other sites More sharing options...
Double J Posted March 31, 2015 Author Share Posted March 31, 2015 True, I have 1000s of GBs available. Link to comment Share on other sites More sharing options...
Bruce Hamilton Posted March 31, 2015 Share Posted March 31, 2015 I think what matters is the amount of space on your c:\ drive, not necessarily your SSD... Link to comment Share on other sites More sharing options...
Double J Posted March 31, 2015 Author Share Posted March 31, 2015 I think what matters is the amount of space on your c:\ drive, not necessarily your SSD... 1.5TB of empty space. I'm sure it's plenty. Link to comment Share on other sites More sharing options...
Double J Posted March 31, 2015 Author Share Posted March 31, 2015 Must of tried to install Sedona 100 times. This wrapper simply will not finish un-wrapping. Link to comment Share on other sites More sharing options...
edpatino Posted March 31, 2015 Share Posted March 31, 2015 Same problem for me with the Sedona unwrapper. Please check and inform about solution. Thanks and regards, Edward Link to comment Share on other sites More sharing options...
Double J Posted March 31, 2015 Author Share Posted March 31, 2015 Same problem for me with the Sedona unwrapper. Please check and inform about solution. Thanks and regards, Edward Good, I am not alone. I have emailed FSS and have had a chat window open all day but no response. Link to comment Share on other sites More sharing options...
skelly Posted March 31, 2015 Share Posted March 31, 2015 try 7zip to unzip Link to comment Share on other sites More sharing options...
Double J Posted March 31, 2015 Author Share Posted March 31, 2015 try 7zip to unzip Tried it,,,tried winzip too. Link to comment Share on other sites More sharing options...
Double J Posted March 31, 2015 Author Share Posted March 31, 2015 I don't know why they have a chat window for customer service.... "We will be with you shortly..." been waiting all day! Link to comment Share on other sites More sharing options...
edpatino Posted April 1, 2015 Share Posted April 1, 2015 Hi, Double J. I finally got the FSS un-wrapper working, but only after one hour or so of waiting time. Something should be wrong anyway. I've got also another error with the FTX Configurator and had to add the KSEZ new scenery manually to the scenery.cfg and at this time I cannot open FTX Central because it stopped working. Hope to get some support from ORBX for this. Edward Link to comment Share on other sites More sharing options...
DesertPilot Posted April 1, 2015 Share Posted April 1, 2015 FWIW, I've always used WinRAR to unzip, all my unwrappers completed unwrapping within several minutes. Only reason I mention this is whether the various unzippers (7zip, winzip, etc) may be a factor... Another thought is to verify the MD5 checksum of the download.... Link to comment Share on other sites More sharing options...
Euan Emblin Posted April 1, 2015 Share Posted April 1, 2015 I experienced this issue for the first time when I installed KRDD Redding as a triple installer last week. I had to wait about 50 minutes for the wrapper to complete its process after being stuck at @ 75%. It isn't anything to do with space on drives but a peculiarity of the wrapper mechanism which seems to have crept in. I did not have the same problem on the many previous ones. Link to comment Share on other sites More sharing options...
Double J Posted April 1, 2015 Author Share Posted April 1, 2015 FWIW, I've always used WinRAR to unzip, all my unwrappers completed unwrapping within several minutes. Only reason I mention this is whether the various unzippers (7zip, winzip, etc) may be a factor... Another thought is to verify the MD5 checksum of the download.... What is the MD5 checksum? I also tried two different unzippers and two different downloaders, downloaded 7 times from 6 different servers. Same thing every time. The unwrapper runs till the same point than stops but the window stays open. I can verify through the task manager that nothing is going on at that point. I experienced this issue for the first time when I installed KRDD Redding as a triple installer last week. I had to wait about 50 minutes for the wrapper to complete its process after being stuck at @ 75%. It isn't anything to do with space on drives but a peculiarity of the wrapper mechanism which seems to have crept in. I did not have the same problem on the many previous ones. Left it on all night ...nothing. Link to comment Share on other sites More sharing options...
DesertPilot Posted April 1, 2015 Share Posted April 1, 2015 As for the MD5 checksum, on the FSS download page (where the 6 severs are listed), at the middle of the page is the file size and MD5 checksum. For KSEZ, it would be: File size: 858,332,621 bytesMD5: 4f87b4a82f99815ce144f8445869dd1e There are various MD5 checksum verification tools out on the Internet, but Microsoft offers a command-line tool. Google on "md5 checksum windows". I have absolutely no idea whether this is even a factor in the hung unwrappers, but wouldn't hurt to verify the original download is correct. Link to comment Share on other sites More sharing options...
Double J Posted April 1, 2015 Author Share Posted April 1, 2015 As for the MD5 checksum, on the FSS download page (where the 6 severs are listed), at the middle of the page is the file size and MD5 checksum. For KSEZ, it would be: File size: 858,332,621 bytes MD5: 4f87b4a82f99815ce144f8445869dd1e There are various MD5 checksum verification tools out on the Internet, but Microsoft offers a command-line tool. Google on "md5 checksum windows". I have absolutely no idea whether this is even a factor in the hung unwrappers, but wouldn't hurt to verify the original download is correct. Thanks, I'll check that one tomorrow. Link to comment Share on other sites More sharing options...
Jarrad Marshall Posted April 1, 2015 Share Posted April 1, 2015 G'day DoubleJ, I'm sorry that I can't be of more help on this issue - the FSS wrappers are definitely outside of my area of expertise. The best way to get a support query up at Flightsimstore is to start a support ticket by emailing them (which I see you've done) - let me know how you get along with it. Cheers, Jarrad Link to comment Share on other sites More sharing options...
wedge1047 Posted April 1, 2015 Share Posted April 1, 2015 I have also had this problem recently, trying to install KTVL a few days ago it locked at about 75%. I eventually got it done by changing from WinZip back to WinRAR and it worked although it did hesitate at 75% for some time. Last night I experienced the same hesitation whilst installing Sedona. This seems a recent problem, never had it before. It may be worth trying WinRAR and letting it run. No doubt FSS will sort it soon. Cheers Reg Link to comment Share on other sites More sharing options...
Voyager Posted April 1, 2015 Share Posted April 1, 2015 I always used WinRar - never had any trouble! I also always used GetRight Pro. This isn't advertising pro these products: it's something that always worked! Cheers, Link to comment Share on other sites More sharing options...
Double J Posted April 1, 2015 Author Share Posted April 1, 2015 It's hit and miss with this wrapper issue, I never had the problem before Sedona. It's a problem that needs to be corrected by FSS Link to comment Share on other sites More sharing options...
Voyager Posted April 1, 2015 Share Posted April 1, 2015 I don't want to put cold water on the boil - just want to help, if I can! You see, mate, I downloaded and installed yesterday Sedona using the tools previously mentioned. The HD system has 2t capacity - only FSX and P3D and utilities. My CPU is Z87, memory 16 giga and GPU 770 4giga. Three years ago, before I upgrade the system, my HD system was small SSD 128: as was to be expected, I had issues similar to yours. That's when everything changed! Cheers, Link to comment Share on other sites More sharing options...
Double J Posted April 1, 2015 Author Share Posted April 1, 2015 I don't want to put cold water on the boil - just want to help, if I can! You see, mate, I downloaded and installed yesterday Sedona using the tools previously mentioned. The HD system has 2t capacity - only FSX and P3D and utilities. My CPU is Z87, memory 16 giga and GPU 770 4giga. Three years ago, before I upgrade the system, my HD system was small SSD 128: as was to be expected, I had issues similar to yours. That's when everything changed! Cheers, The wrapper actually works off the OS drive which mine is 2Tbs and is currently 75% empty. My PC is an empty box housing only FSX of which is on its own 250 GB ssd which has only 60 GBs used. Link to comment Share on other sites More sharing options...
Bruce Hamilton Posted April 1, 2015 Share Posted April 1, 2015 Just out of curiosity, when was the last time you ran disk cleanup and deleted all your temporary files? Link to comment Share on other sites More sharing options...
Double J Posted April 1, 2015 Author Share Posted April 1, 2015 Just out of curiosity, when was the last time you ran disk cleanup and deleted all your temporary files? Just out of curiosity, when was the last time you ran disk cleanup and deleted all your temporary files? Last week..and again yesterday. Link to comment Share on other sites More sharing options...
Holger Sandmann Posted April 1, 2015 Share Posted April 1, 2015 Hi there, sorry I can't help directly but I assume you've read through the FAQ posts on the FSS site? https://flightsimstore.desk.com/customer/portal/topics/300345-fss-wrapper/articles Cheers, Holger Link to comment Share on other sites More sharing options...
Guest Posted April 1, 2015 Share Posted April 1, 2015 Hi guys, To complete Holger, I guess it's probably a Windows issue on your machine. To investigate that, just open Event Viewer (see tutos here) to see what happened during wrapping. Investigate into the Windows logs subfolder to identify which process hang the wrapper. Link to comment Share on other sites More sharing options...
jaydor Posted April 1, 2015 Share Posted April 1, 2015 Another problem that most people will not realize, is that the bandwidth on Australian ISP servers is both slow and very overcrowded, so is prone to timeouts when the country is busy.. Link to comment Share on other sites More sharing options...
Guest Posted April 2, 2015 Share Posted April 2, 2015 I realize that this is a FSS issue but if anyone has any ideas as to get this to work it would be much appreciated as I wait for them to respond. Been trying all night to get the wrapper to open.. Did everything as recommended, used a downloader and WinZip to extract it. Plenty of room on my SDD.. 75%. The wrapper gets to 75% than stops. No error message no nothing. downloaded it three times from three different servers antivirus off when trying to run it. I use the task manager to stop it. When I restart I get the agreement message then it goes right to the wrapper and starts over getting stuck at 75%. If I could get it to restart from the beginning I might have some luck. Downloaded it three times from different servers too. Firewall off, antivirus off Just one question: did you execute the wrapper as Administrator ? In fact unwrapping is similar to unzipping. Your process hung at 75% because it was certainly trying to go on but Windows told it wait. So that sometimes looks very long or an eternity. I just executed the wrapper as Admin and it took me 5/7 min before the installation process started. That may worth a try Link to comment Share on other sites More sharing options...
Double J Posted April 2, 2015 Author Share Posted April 2, 2015 Just one question: did you execute the wrapper as Administrator ? In fact unwrapping is similar to unzipping. Your process hung at 75% because it was certainly trying to go on but Windows told it wait. So that sometimes looks very long or an eternity. I just executed the wrapper as Admin and it took me 5/7 min before the installation process started. That may worth a try Just one question: did you execute the wrapper as Administrator ? In fact unwrapping is similar to unzipping. Your process hung at 75% because it was certainly trying to go on but Windows told it wait. So that sometimes looks very long or an eternity. I just executed the wrapper as Admin and it took me 5/7 min before the installation process started. That may worth a try Yes, I've done everything mentioned in this thread multiple times. This wrapper ran all night twice and never opened. Link to comment Share on other sites More sharing options...
Guest Posted April 2, 2015 Share Posted April 2, 2015 What about your Windows, which version ? Did you also check all critical and security updates with Windows update ? Link to comment Share on other sites More sharing options...
John Dow Posted April 2, 2015 Share Posted April 2, 2015 Probably not relevant here but occasionally I get a hung routine and only realise something's wrong when I close open windows on the desktop, and sometimes there's a warning or pop up window sitting there that has been hiding behind whatever was open. Just a thought. Link to comment Share on other sites More sharing options...
Guest Posted April 2, 2015 Share Posted April 2, 2015 Yes, that's certainly the popup of midsecurity mode asking user if he's sure or not to execute the program and indeed sometimes it's hidden or out of screen range. It can be inactivated by lowering user's exec restriction allowing execution without asking permission Link to comment Share on other sites More sharing options...
Double J Posted April 3, 2015 Author Share Posted April 3, 2015 FINALLY! after another 14hr run the damn thing opened! ridiculous! Link to comment Share on other sites More sharing options...
DesertPilot Posted April 3, 2015 Share Posted April 3, 2015 FINALLY! after another 14hr run the damn thing opened! ridiculous! This makes me wonder whether giving the unwrapper process higher priority in the Windows Task Manager would make a difference.... Link to comment Share on other sites More sharing options...
Double J Posted April 3, 2015 Author Share Posted April 3, 2015 This makes me wonder whether giving the unwrapper process higher priority in the Windows Task Manager would make a difference.... I do believe I tried to change the priority but was unable to. If nothing else is running it shouldn't have any effect on it . Link to comment Share on other sites More sharing options...
migar Posted April 3, 2015 Share Posted April 3, 2015 I just unwrapped the Harvey triple installer and it took an hour and a quarter. I have had the same problem with all the latest installers and contacted Flightsim Store mid February and was told they were aware of the problem and were looking into it. Michael. Link to comment Share on other sites More sharing options...
Wolter van der Spoel Posted April 3, 2015 Share Posted April 3, 2015 The wrapper needs a live internet connection for it's validation, as mentioned if the net down Under is a wee bit on the slow side and multiple connections to the same IP, in this case the FSS, it could be a miss or hit thing, not very much the FSS can do about as they are dependent on their providers network and capacity, alas sometimes our virtual life's can be a bit of a bitch as well Link to comment Share on other sites More sharing options...
GlennC Posted April 10, 2015 Share Posted April 10, 2015 Here's another "me too" with KSQL. I've been trying off and on for a couple weeks. I also have downloaded it from three different servers using two different PCs. Order Number: FSS0364363Order Date: 2015-04-03 Glenn Link to comment Share on other sites More sharing options...
lost Posted April 13, 2015 Share Posted April 13, 2015 Have had this problem with all installers after the repack of Concrete (dated 23 Jan, I believe). From Feb on the installers work extremely slow. If I run an intaller that is dated before Feb 2015, it runs quickly as usual. But if I run any of the post Jan 2015 installers, there is a very significant lag time. Was the FSS installer changed after Jan? Will Too many Last one: FSS0367462 FTX HD Trees Link to comment Share on other sites More sharing options...
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