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Wolter van der Spoel

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Wolter van der Spoel last won the day on March 2 2015

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About Wolter van der Spoel

  • Birthday 08/02/1952

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    15km north of EHHV ~ The Netherlands
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    Orbx Support Team Leader

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Community Answers

  1. The issue has been answered already multiple times, hence closed
  2. Hi Richard, I've moved it together a bit, but in fact no need to list the sceneries as the order number takes care of that for us just for the record, your login at the orbx direct site is one thing, the login to the forums is another thing
  3. Cheers mate, long time indeed, no worries In the meantime a few things have changed, namely with FTX Central and the way updates and patches are delivered first and foremost make sure you have the latest library files installed, available at the Support page atm I'm at work, hence not much options to get things sorted, when I get home I'll add to the post to get you up to speed
  4. Thank you for reporting Seeing exactly the same here with fsX+Acc I'll report it to the team
  5. seems all correct, please park the zip files not in the same folder, right click and run the exe as Administrator and make sure you have the latest library files installed
  6. Our Data base records show: 244861 ORB-071 Orbx - FTX: NZ North Island 290650 ORB-000 Orbx - FTX: Australia SP4 Download INVALID - Product doesn't exist on order 373227 not sure how that is possible but maybe you used another mail addy for that? I suggest you check your registry entries and make sure when applying the installers to select fsX SE and NOT fsX To check the registry entry => Registry fix tool at the bottom of the page
  7. Hi Ahmet, Welcome to the world of an overzealous AV proggy, it is a false positive. stop Norton all together, better still get writ of it as fast as you can. Go for NOD32 much smaller footprint and adaptable to your personal preferences
  8. As far as I can detect it is outside of the coverage area of FTX, I'll give a notice to the Devs, but I can not guarantee in any form or way that they will address it.
  9. For support queries please be so kind and add your ordernumber(s) to your Sig as per forum rules. Info on how to do that you can find here => http://www.orbxsystems.com/forum/topic/1157-important-notice-please-add-your-order-to-your-sig-for-support
  10. now you are confusing me, if you disable all the PNW folders, via you fsX CP, then in ...\Microsoft Flight SimulatorX\Scenery\World\Scenery\ADE_FTX_PNW_KAWO_elevation_adjustment.BGL is still active, you can rename the extension to .off to render it inactive also make darned sure that your mesh res is set to 5 mtr.
  11. because the file is active in ...\Microsoft Flight Simulator X\Scenery\World\Scenery\ADE_FTX_PNW_KAWO_elevation_adjustment.BGL
  12. you can mouse over it and copy the error text to a notepad file and then attach it to your post
  13. To add to Richards reply, Did you run the AEC tool and then hit Apply? Did you update Vector to the latest version? Do have the latest library files installed and run the migration tool you can leave the PNW active when using OLC
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