olderndirt Posted December 9, 2018 Share Posted December 9, 2018 Perhaps I'm missing something but, in purchasing GB Central, I didn't see the "old farts" 20% discount. While there is a 10% general release discount, I've always considered 20 more than 10. Link to comment Share on other sites More sharing options...
olderndirt Posted December 10, 2018 Author Share Posted December 10, 2018 Obviously your silence means I have yet again strayed into the politcally incorrect zone - sigh . Link to comment Share on other sites More sharing options...
flsm (Frank) Posted December 10, 2018 Share Posted December 10, 2018 On 12/9/2018 at 1:28 PM, olderndirt said: Perhaps I'm missing something but, in purchasing GB Central, I didn't see the "old farts" 20% discount. While there is a 10% general release discount, I've always considered 20 more than 10. 33 minutes ago, olderndirt said: Obviously your silence means I have yet again strayed into the politcally incorrect zone - sigh . Could orbx please advice oldendirt, and me, and anyone else who may be interested, if the seniors 20% discount applies for TE GB Central INSTEAD of the 10% one. Cheers. Link to comment Share on other sites More sharing options...
Ken Q Posted December 10, 2018 Share Posted December 10, 2018 I don't know. In an earlier sale, I encountered the same thing. At issue was Big Bear City airport. It was discounted 10%, no additional 'Old Coots' discount. I waited until the "sale" was over and bought it at the Old Coots' price. No big deal. I could have waited until the next sale, but I wanted to buy it sooner. Ken Link to comment Share on other sites More sharing options...
olderndirt Posted December 10, 2018 Author Share Posted December 10, 2018 5 minutes ago, Ken Q said: I don't know. In an earlier sale, I encountered the same thing. At issue was Big Bear City airport. It was discounted 10%, no additional 'Old Coots' discount. I waited until the "sale" was over and bought it at the Old Coots' price. No big deal. I could have waited until the next sale, but I wanted to buy it sooner. Ken Good thinking. Perhaps the option to waive the release discount in lieu of the 'old farts' should be offered to those qualified. It's all about money. Link to comment Share on other sites More sharing options...
Ken Q Posted December 10, 2018 Share Posted December 10, 2018 Would be nice, but, come on! If we want the wonderful scenery products that ORBX provides, they must pay the bills and make a profit. So the discounts are great, and so are the sales, and we should appreciate and take advantage of them, but let's not kill the goose that lays the golden egg! So roll with it, and if the sale price is higher than the Senior Discount, wait until the is over, and don't complain. Ken 46 minutes ago, olderndirt said: Good thinking. Perhaps the option to waive the release discount in lieu of the 'old farts' should be offered to those qualified. It's all about money. Link to comment Share on other sites More sharing options...
olderndirt Posted December 10, 2018 Author Share Posted December 10, 2018 2 minutes ago, Ken Q said: Would be nice, but, come on! If we want the wonderful scenery products that ORBX provides, they must pay the bills and make a profit. So the discounts are great, and so are the sales, and we should appreciate and take advantage of them, but let's not kill the goose that lays the golden egg! So roll with it, and if the sale price is higher than the Senior Discount, wait until the is over, and don't complain. Ken When you get to my age nothing is beyond scrutiny. I think you've got your geese and golden eggs transposed but that's just me. Link to comment Share on other sites More sharing options...
flsm (Frank) Posted December 10, 2018 Share Posted December 10, 2018 I think we oldies who are not rich, and who need to watch every dollar in retirement, and who love Orbx as much as the next guy, and who are not really complaining, and who are not asking for a discount on top of a discount ..... well I think we should be allowed to ask the question. I would not be surprised at all if orbx is happy to offer the higher discount but that their system is not geared up for it. Anyway, we will see, and I am sure we will all buy it in any event. Stay friendly and happy everyone! Cheers. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 10, 2018 Share Posted December 10, 2018 Hello, I am not involved at all with the marketing policies but I would suspect that the new policy of variable discounts instead of an across the board 40-50% and 0% on new products, as has been the case in the past, has not allowed for a discount that is less than the 20%. To be honest, I would think that the best option is to wait until the end of the sale and then have the 20% instead of the 10%. In the meantime, I will do this @Aimee Sanjari in the hope that you can have a definitive answer. Link to comment Share on other sites More sharing options...
John Dow Posted December 10, 2018 Share Posted December 10, 2018 20 minutes ago, Nick Cooper said: Hello, I am not involved at all with the marketing policies but I would suspect that the new policy of variable discounts instead of an across the board 40-50% and 0% on new products, as has been the case in the past, has not allowed for a discount that is less than the 20%. To be honest, I would think that the best option is to wait until the end of the sale and then have the 20% instead of the 10%. In the meantime, I will do this @Aimee Sanjari in the hope that you can have a definitive answer. Wasn't there a post from JV months back that discounts are only singular in nature? So there's no seniors discount once any other discount has been applied. That would certainly make sense from a business point of view. Link to comment Share on other sites More sharing options...
Aimee Sanjari Posted December 10, 2018 Share Posted December 10, 2018 3 hours ago, John Dow said: Wasn't there a post from JV months back that discounts are only singular in nature? So there's no seniors discount once any other discount has been applied. That would certainly make sense from a business point of view. Discounts are singular in nature, yes. However it is my assumption that the higher discount would be applied - I am checking with Ben on this now. I'm not going to go into detail about our marketing strategy on a public forum - just be assured I'm working in everyone's best interest Link to comment Share on other sites More sharing options...
flsm (Frank) Posted December 10, 2018 Share Posted December 10, 2018 7 minutes ago, Aimee Sanjari said: Discounts are singular in nature, yes. However it is my assumption that the higher discount would be applied - I am checking with Ben on this now. Thanks Aimee. Your words above are a perfect summary of the issue. Nobody is asking for a discount on an already discounted offer, ie a double discount. We are simply saying that the seniors discount should still apply even where a lower discount is offered to all. Cheers. Link to comment Share on other sites More sharing options...
Aimee Sanjari Posted December 10, 2018 Share Posted December 10, 2018 It seems at the moment the sale price is set to override the senior discount but I've asked Ben to investigate whether or not this can be changed for TE GB Central. It's night time in Australia so I probably won't get an answer until this evening (GMT) but I'll keep you posted Link to comment Share on other sites More sharing options...
olderndirt Posted December 10, 2018 Author Share Posted December 10, 2018 6 hours ago, Aimee Sanjari said: Discounts are singular in nature, yes. However it is my assumption that the higher discount would be applied - I am checking with Ben on this now. I'm not going to go into detail about our marketing strategy on a public forum - just be assured I'm working in everyone's best interest I was always warned about 'assuming' anything but I like the way you think . Link to comment Share on other sites More sharing options...
Aimee Sanjari Posted December 11, 2018 Share Posted December 11, 2018 Hi guys! Turns out this is a bug and Ben has added it to his fix list for after the sale. In the meantime, if any of you bought TE GB Central at 10% off and would like a partial refund (of $5.50 AUD) you can create a ticket and Ben will refund you the difference. Link to comment Share on other sites More sharing options...
olderndirt Posted December 11, 2018 Author Share Posted December 11, 2018 11 hours ago, Aimee Sanjari said: Hi guys! Turns out this is a bug and Ben has added it to his fix list for after the sale. In the meantime, if any of you bought TE GB Central at 10% off and would like a partial refund (of $5.50 AUD) you can create a ticket and Ben will refund you the difference. Well done Aimee. Would it be possible to note an account credit to be applied at next purchase? Link to comment Share on other sites More sharing options...
Aimee Sanjari Posted December 12, 2018 Share Posted December 12, 2018 15 hours ago, olderndirt said: Well done Aimee. Would it be possible to note an account credit to be applied at next purchase? I have no idea to be honest - I don't think so but @Ben McClintock can give you a solid answer to that one. Link to comment Share on other sites More sharing options...
Ben McClintock Posted December 12, 2018 Share Posted December 12, 2018 On 12/12/2018 at 7:11 AM, olderndirt said: Well done Aimee. Would it be possible to note an account credit to be applied at next purchase? We don't support account balances right now. If you create a ticket, a partial refund can be applied to your card (which is effectively the same thing ) Link to comment Share on other sites More sharing options...
olderndirt Posted December 13, 2018 Author Share Posted December 13, 2018 4 hours ago, Ben McClintock said: We don't support account balances right now. If you create a ticket, a partial refund can be applied to your card (which is effectively the same thing ) Hey Ben, if you've fixed this for future 'old fart' purchasers, my work here is done - here's a silver bullet. Link to comment Share on other sites More sharing options...
wblackret Posted December 13, 2018 Share Posted December 13, 2018 Just curious, what qualifies a person for the old farts discount and how much is it. I feel a bit stupid , but I thought any reference regarding old farts discount was a joke. Link to comment Share on other sites More sharing options...
Ken Q Posted December 13, 2018 Share Posted December 13, 2018 19 minutes ago, wblackret said: Just curious, what qualifies a person for the old farts discount and how much is it. I feel a bit stupid , but I thought any reference regarding old farts discount was a joke. If you are 65 or over, you may apply for the senior discount which gives you 20% off regular prices. See this for details: https://support.orbxdirect.com/hc/en-us/articles/360000096056-Senior-Discount Ken Link to comment Share on other sites More sharing options...
wblackret Posted December 13, 2018 Share Posted December 13, 2018 Thanks Ken! Link to comment Share on other sites More sharing options...
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