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Ben McClintock

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Ben McClintock last won the day on August 16 2019

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About Ben McClintock

  • Birthday 06/12/1996

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    Melbourne, Australia

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  1. Hi, After looking at your account, I can see you were subscribed (and did seem to receive emails like the May Partner Sale). Are there any particular discount emails you're missing? It's also worth noting that we sometimes do targeted discounts that are only added to specific user accounts.
  2. Hi Ticker, You can click and drag on the carousel to slide between products. Not very intuitive, I know. As Nick says, it's on the list to fix
  3. It's an update to Landmarks London City Pack - so will be free if you own it already
  4. Orbx receipts before the 1st of May contained the words "the total price includes GST for Australian customers." After the 1st of May, it contains a line item (similar to the rest of the world) that states the exact amount of GST. You can learn more on the ATO's Tax Invoices page. The "Receipt #1016-2726" you received was not from Orbx. It was an automated email from our payment processor, Stripe. You would have also received an email from Orbx titled "your Orbx order receipt" that contains the tax information you're looking for. Orbx has been paying GST (in AU) as required by law, and there are no changes to that. As of 1st May, everyone has an equal base price, with taxes from their respective countries charged at the checkout. On the 3rd of May at 05:05Z, we lowered all of our Orbx prices by ~1/11th to equalise the base prices for all customers, so now everyone is the same! All customers will see the sales taxes explicitly on their tax invoice. If you purchased an Orbx product between the 1st of May at 00:00Z (when the tax changes were introduced) and the 3rd of May at 05:05Z (when the prices were reduced ~1/11th), you should have already received a refund. If you have any questions or further comments on this matter, please submit a support ticket.
  5. It should (hopefully) be mentioned somewhere, but freeware Portland Cityscape is an antirequisite of TrueEarth US Oregon. You'll need to uninstall that to install TE Oregon.
  6. Upon reviewing this deeper, it appears there was a link in the one of the Central product carousels that linked to the XP11 version of RJAA instead of the MSFS version. This has now been resolved. Usually, like you mentioned, it's not possible to find products for another simulator in Central, except in very specific cases (being linked from the website, Central homepage, etc). Sorry again for the inconvenience here.
  7. Hi Louis, Those represent "tower" controllers on VATSIM. There is also "D" and "G" which represent clearance delivery and ground controllers respectively. If you wish to disable this, it's "VATSIM ATC Coverage" in the map settings:
  8. We have not stopped developing for X-Plane. More products are in the works
  9. Volanta doesn't inject traffic into the sim yet. It's designed to be used in conjunction with VATSIM, IVAO, PilotEdge instead of being a network of its own. We'll look into this. IVAO doesn't have easily accessible data available for their FIR/UIR boundaries (although we could pull this from WebEye). We'll get in touch with them. At the moment, flights are automatically ended shortly after you turn the engines off. I believe this would be more common than leaving the engines on when people are doing multiple hops? Either way, we can look into a better way to handle this. Are you referring to the landing challenges in Microsoft Flight Simulator? If so, we need to do some more work in that area.
  10. Very soon. We're inviting quite a few people every day, so it won't be long until everyone has access. The Navigraph integration allows you to see fixes, navaids, airways, etc in our map. You will still need the Navigraph Charts app to view the airport and procedure charts
  11. Hi all, We're reading all of the feedback. We've been busy in development We have a few users in the beta - they're already keeping us quite busy with feedback. More randomly selected users are added every few days. Once we're back in the office next year, we'll be adding far more people. Not at this stage, but it's something we'll consider after release. We already record airspeed, ambient wind, pitch, bank, heading and G force. Just not all are shown in the UI yet, but will note that down.
  12. Hi, Would you mind telling us what problems you're having with Orbx Central? We have tried our best to make it as simple as possible. We have a detailed user guide that may help too.
  13. Hi Pete, This is not released yet. We should definitely make that error message more descriptive! Expect to see REX Weather Force within the next few days.
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