Doug Sawatzky

Hi Please try the below process.

Hi You could first please try the process in the below topic. You could also submit a ticket using the below link. https://support.orbxdirect.com/hc/en-us/requests/new

Hi, welcome to the forums The left side seems to be under cloud shadows, and the right side is under sunnier conditions, other than that your screenshot is perfectly normal.

Hi Howard I do see the same thing, and my first guess would be that it is caused by the sim and or the latest update. Maybe also submit a ticket using the below link, it will then get better captured in the system as an issue, and is becoming the popular go to for product support. https://support.orbxdirect.com/hc/en-us/requests/new

Hi, welcome to the forums Did you purchase it from the MS Marketplace or Orbx Direct? If you purchased from the MS Marketplace, you will need to contact them for installation support. When the Orbx product is installed and if issues arise, then we can help you here.

Orbx is not forcing anyone to do anything.

Hi Also, the forum rules are stated in the below pinned topic. Constructive criticism, observations, civil discussions and recommendations are always welcome.

Hi Maybe first try to log out of both Orbx Central and the Orbx Direct website, restart your PC and log back into both.

Hi Does the below image and attached document help? Scenery Library.docx

Hi Juergen Exactly as it states. It creates the symbolic links to the correct locations for you, so you do not have to do it manually. I have moved this topic to the X-Plane support forum so incase @Jon Clarkewould like to elaborate on this.

Hi Mark I would also ask on the Volanta Discord channel. You could also submit a ticket using the below link. https://support.orbxdirect.com/hc/en-us/requests/new

Thanks I don't see anything glaring wrong with your files, so maybe next please do a search in your entire simulator installation for "KSAN.bgl" like in my below example, and see if you can find any non Orbx items that are lingering.ght Might also be a good idea to do a verify files of your Orbx Global base, Orbx KSAN, Orbx Objectflow and the Orbx Libraries.

Hi, Yes this sounds like a logical harmless approach.

Hi Ben Please post a copy of your “scenery.cfg” file and the “add-ons.cfg” and the “scenery_add-ons.xml” file found at C:\ProgramData\Lockheed Martin\Prepar3D v5. Please note: Do not open the files and copy and paste the contents, just attach the files.

Hi It's more than likely just a compatibility fix for the recent sim update.

Hi Steve I would also recommend you submit a ticket using the below link. https://support.orbxdirect.com/hc/en-us/requests/new

Hi Also, please see the below topic.

Hi First, please ensure SODE is registered and activated as in the below image. Also, I just checked mine and found no jetways, so I closed the sim, opened Orbx Central and did a verify files of the airport, Orbx Libraries and SODE. I then went back to the airport and the jetways are now working correctly.

Hi I personally have no idea, but perhaps if you posted a couple screenshots with specifics and coordinates, it may be helpful, and some others viewing this might have some tips for you.

Hi, welcome to the forums It will be either Envshade, Envtex or REX SkyForce or both that are causing your issue. The way to test is to delete the Shaders folder located at C:\Users\name\Appdata\alocal\Lockheed Martin\Prepar3D v5. Then restart the sim to allow it to rebuild a new set of default Shaders.

These aircraft are also very complex and will not allow your PC to keep up if they are flown at lower altitudes over the TE products. Maybe try the FSLabs and PMDG commercial airliners at their normal cruising altitude. Also try a Cessna 172 just for laughs and see what happens. What happens if you pause the sim for a minute or two when the textures are blurry?

Hi Please see the topic below.

Hi Which product are you referring to please?

Just to clarify...you will only get the "activate addon" if you install a product to an external library...If you install to the root simulator folder there will be no "activate addon" message. Some products do not give the option and will install to users document folder, these are .xml based installed and will show up in your P3D addons menu, and will also produce the "activate addon", they will also show up greyed out in the scenery library but they will not be added to the scenery.cfg. Any product that is installed via the .xml method to any location will not show up in the scenery.cfg

Hi Alex It sounds like there is something wrong with your P3D installation, or maybe a windows permissions issue? Have you maybe moved/rearranged hard drives or folders? Also please repost your scenery.cfg as well as the “add-ons.cfg” and the “scenery_add-ons.xml” file found at C:\ProgramData\Lockheed Martin\Prepar3D v5.