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Everything posted by Doug Sawatzky
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active Las Vegas terrain issues using Orbx products:
Doug Sawatzky replied to goodperson36's topic in PREPAR3D® V5.x Support Forum
Ok, then you will need to contact FT support, because none of your Orbx products have any affect on elevation issues in that area. -
active Las Vegas terrain issues using Orbx products:
Doug Sawatzky replied to goodperson36's topic in PREPAR3D® V5.x Support Forum
Thanks Is that the default location that the FT installer gives you when you install it? -
active Las Vegas terrain issues using Orbx products:
Doug Sawatzky replied to goodperson36's topic in PREPAR3D® V5.x Support Forum
Thanks So now we know it is not an Orbx issue. So I would question the FT KLAS installation, I see it is not showing up in the scenery.cfg or the add-ons.cfg. Is your FT KLAS listed in the P3D Add-Ons menu? If so, is it checked activated? -
active Las Vegas terrain issues using Orbx products:
Doug Sawatzky replied to goodperson36's topic in PREPAR3D® V5.x Support Forum
Thanks, that is now correct. Does your FT KLAS still look the same? -
active Las Vegas terrain issues using Orbx products:
Doug Sawatzky replied to goodperson36's topic in PREPAR3D® V5.x Support Forum
Yes I realize that, but first we need to get your insertion point correct, as your Orbx products are currently in the wrong position. So please do that and repost your scenery.cfg after you have started and checked in the sim. -
active Las Vegas terrain issues using Orbx products:
Doug Sawatzky replied to goodperson36's topic in PREPAR3D® V5.x Support Forum
No worries Ok, so please shut down the sim and open Orbx Central and go to settings/Insertion point and set the insertion point as per the below example image. In your case, you would use your "PAC Salt Lake City Intl KSLC as the lowest non Orbx 3rd party entry. -
active Las Vegas terrain issues using Orbx products:
Doug Sawatzky replied to goodperson36's topic in PREPAR3D® V5.x Support Forum
Thanks But I need the scenery.cfg not the scenarios.cfg please. -
active Las Vegas terrain issues using Orbx products:
Doug Sawatzky replied to goodperson36's topic in PREPAR3D® V5.x Support Forum
Hi Please post a copy of your “scenery.cfg” file and the “add-ons.cfg” and the “scenery_add-ons.xml” file found at C:\ProgramData\Lockheed Martin\Prepar3D v5. Please note: Do not open the files and copy and paste the contents, just attach the files. -
active Ybbn v2 nearly unusable
Doug Sawatzky replied to Double Bubble's topic in PREPAR3D® V4.x Support Forum
Hi I just went and had a look at this and noticed that both versions of YBBN were showing as installed in my Orbx Central, so I uninstalled both and reinstalled V2, did some flying around and found no issues. -
resolved EPMO Drzewiecki Design.
Doug Sawatzky replied to justlived's topic in Microsoft Flight Simulator Support Forum
Thanks I see, it may be an Orbx Central issue. Have you tried doing a full uninstall and reinstall of the product? -
resolved EPMO Drzewiecki Design.
Doug Sawatzky replied to justlived's topic in Microsoft Flight Simulator Support Forum
Hi Also please post at the developers support. Developer This product has been produced by Drzewiecki Design. For Drzewiecki Design product support, please to go https://drzewiecki-design.net/forum/index.php View Drzewiecki Design on OrbxDirect -
Hi Max I believe this is a new feature of the simulator that has been updated to make it work better for XBox.
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answered Silver lining on the out side of Trees
Doug Sawatzky replied to Dragon Fly's topic in PREPAR3D® V5.x Support Forum
Hi Dan This is a P3D issue and I believe the only fix at this time is to go to the P3D settings Options/World and turn on the "Enhanced Atmospherics" . -
active Random large lights at Flightbeam NZAA
Doug Sawatzky replied to Tawamozart's topic in PREPAR3D® V4.x Support Forum
Hi Michael A couple of screenshots would be very helpful for anyone reading this. -
answered ESSA P3DV5 +7C and rain
Doug Sawatzky replied to KaptenEk's topic in PREPAR3D® V5.x Support Forum
Hi Patrick What date and time are you using in the simulator? Do you have Global base installed? Do you have a 3rd party weather engine running? The airport does not decide the weather conditions, that is done only by the core simulator or a weather engine. A couple features listed on the product page that depend on the simulator date and weather setup. -
Hi Yes I have everything installed and activated in P3Dv5.2, and everything is installed to the root simulator Orbx folder. I realize that's not very helpful, but it does not seem to be a wide spread issue, and there may be another common denominator amongst those that are having the issue that we could not possibly foresee.
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active Trying To Understand Volanta
Doug Sawatzky replied to Aharon's topic in Orbx Freeware Support Forum
Hi Sorry, I am not very knowledgeable about Volanta yet. But you should be able to install the Discord app and sign in, then using the link below, scroll down to the bottom and click on the "Join our Discord server" button. https://volanta.app/ You could also submit a support ticket using the below link. https://support.orbxdirect.com/hc/en-us/requests/new?ticket_form_id=360000290675 -
Hi No, that is correct, but please have a look in the P3D addons menu and make sure it is checked as activated.
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answered FSX central how to reinstall all products
Doug Sawatzky replied to Venturi's topic in FSX Steam Edition Support Forum
Just click on the product in the left side list, then click on install. You can do this to all your products and then they will be queued and install one after the other. You can also go to settings/help and find the user manual. -
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answered P3Dv5.2 - Orbx products - FranceVFR products
Doug Sawatzky replied to Sasanedi's topic in PREPAR3D® V5.x Support Forum
Hi Dieter No it does not matter which you install first, just be sure to use the insertion point tool after all is installed as I have described above. -
active Trying To Understand Volanta
Doug Sawatzky replied to Aharon's topic in Orbx Freeware Support Forum
Hi Aharon I would also recommend asking on the Volanta Discord channel. -
answered FSX central how to reinstall all products
Doug Sawatzky replied to Venturi's topic in FSX Steam Edition Support Forum
Hi, welcome back You will need to go to the link below and sign into your Orbx Direct account, then click on the green "Get Central" button to download and install the new app called "Orbx Central". https://orbxdirect.com/ Below is also a link with more info on Orbx Central. https://forum.orbxdirect.com/forum/283-Orbx-central-support-forum/ -
answered Launcher software ?
Doug Sawatzky replied to simontk78's topic in Microsoft Flight Simulator Support Forum
Hi If you are referring to Orbx Central, it can be found on the Orbx Direct website linked below, and click on the green "Get Central" button. https://orbxdirect.com/