answered Paris City Pack update ETA?

[Dylanear]

I understand that people get off topic, but I don't know why every thread on this subject is quickly locked to new comments. Until there's an update released this topic is not "complete" or "answered", it's only begun to be addressed. 

We've been through this with London and I'd expect it to be handled better the second time around. But there's even less communication about when an update will be released this time? My memory of the London plan was a first update to simply address conflicts asap, then a later release with additional new contents. And I seem to recall there being two version planned. A standalone version if not running the UK Update and another version if running the update. I never learned how the two versions would be handled for those who bought the London pack in the in sim marketplace? Thankfully I bought the Paris City Pack on Orbx. I seem to recall the first London update was made as soon as possible about a week after the UK update and a more comprehensive update with improvements and additions a few weeks after that? Will Paris get similar two stage updates?

All I've gleaned is that yes, there are conflicts with the France Update and that a update addressing this will come at some point. More details would be appreciated. An ETA being the most salient.

[theother1]

I agree. I keep searching for a solution but only find locked threads! Why do the moderators lock threads that have not been resolved? Not cool...

[Dylanear]

On 4/25/2021 at 3:48 AM, John Dow said:

Why would the devs give an ETA if they have no idea of an ETA themselves?  That would be shooting themselves in the foot.

It's done all the time in the software/video game business and they did it with the London situation mere months ago. If anything I'd think they could make a more accurate estimate easier this time around. Really, it's just another missed opportunity for MS/Asobo and Orbx to have coordinated to have a update available when Asobo released their world update. or at least be able to give a good eta on the day of the WU release. The Paris City add on is for sale on the MSFS in sim Marketplace while it's incompatible with the latest and greatest big update for MSFS?? THAT is shooting yourself in the foot. 
 

On 4/25/2021 at 3:48 AM, John Dow said:

I think you can rest assured that they're not sitting around twiddling their thumbs trying to delay the service pack.  If it's delayed it means there are issues trying to meet the changes introduced by Asobo in the Paris scenery.

I am certainly not accusing anyone of laziness or intentionally thwarting my enjoyment of Paris in MSFS. And it's hilarious you'd imply I was.
How can anything be "delayed" if there's been no ETA?

 

 

On 4/25/2021 at 3:48 AM, John Dow said:

If the changes made in Paris are different to the ones made in London there's an expectation that they will do this better the second time around.

I have no complaints as to how London ended up. I don't doubt the Paris City Pack will work beautifully with the World Update in the end. While I think there's a missed opportunity to have worked together ahead of time to have an update to the add on available in the days after the world update if not at the same time, I can't complain much about that, only once again offer my suggestion and opinion. Software/game/sim development is what it is and sometimes things take time.

My only real complaint is the communication around this. Rather than shutting down threads, having at least one open main thread on the subject, an ongoing conversation with people in the know, by someone in contact with the developers with the avid customers on here about this issue would be preferred. 
 

Edited April 28, 2021 by Dylanear

[Nick Cooper]

Hello,

thank you for sharing your opinion again.

I would agree that in an ideal world, third party developers would be working hand in glove

with the Asobo team to product perfectly compatible products on every update release day. 

I am not a part of the Orbx development team but I can read posts from other developers on

other forums that clearly indicate that this is not the way that this works.

Instead, the method seems to be that the updates are released and at that point, along with

all its users, third party developers see what has changed.

Only then can they start work to accommodate any changes.

The contributions from Asobo representatives seem to indicate that their solution is to provide

tools to make this easier to do, rather than working together to pre-empt the situation.

I have gleaned this mainly from the official FS forums, that are of course open to anyone to

read and find the same information.

 

[wolfko]

On 4/28/2021 at 11:22 AM, Nick Cooper said:

Hello,

thank you for sharing your opinion again.

I would agree that in an ideal world, third party developers would be working hand in glove

with the Asobo team to product perfectly compatible products on every update release day. 

I am not a part of the Orbx development team but I can read posts from other developers on

other forums that clearly indicate that this is not the way that this works.

Instead, the method seems to be that the updates are released and at that point, along with

all its users, third party developers see what has changed.

Only then can they start work to accommodate any changes.

The contributions from Asobo representatives seem to indicate that their solution is to provide

tools to make this easier to do, rather than working together to pre-empt the situation.

I have gleaned this mainly from the official FS forums, that are of course open to anyone to

read and find the same information.

 

 

Nick, since Orbx was officially involved in creating World Update 4 by contributing some of the updated airports and Orbx' partner Gaya by doing the upgraded cities (Paris?) it looks like at least Orbx and Gaya are working hand in glove with Asobo.

[Nick Cooper]

Hello,

your speculation is as good as mine but I could see that contributing airports does

not necessarily mean access to all avenues of development.

[Dylanear]

As far as I know there's been no update to the Paris City Pack since the France World Update. And no ETA of when one might be expected that I've found. Only an announcement that one will come at some indeterminant point.

Considering the Paris Pack is incompatible with the latest  MSFS version and yet it's still being sold without that being noted on the store pages, I think lack of an ETA and lack of a note of the current incompatible status on the pages selling the Paris Pack is bordering on "bad business". How many people have bought the Paris Pack since WU4 only to find that it's not currently usable with the exciting new France World Update? 

I don't understand how this situation is allowed to persist without better communication and without warnings/disclaimers all the places the Paris City Pack is sold, to be frank. Personally I bought the Paris City pack because it was on sale in the days before the France update and I did so knowing it would likely be incompatible for some period after the France update, BUT I expected better communication, a reasonably valid ETA for a fix and a fix in a week or two after the WU4. It's now been 2 weeks. I have no idea what the status is or when I can expect a fix.  Disappointing.

Edited May 1, 2021 by Dylanear

[Dylanear]

Two weeks since World Update 4 France and other than knowing the Paris City Pack is not compatible with WU4 and that someday a new version that is compatible will be released is still the only information that's been given about the situation? Or did I miss something? Seems like at the very least a basic first update with the conflicting buildings removed from the Paris City Pack could have been made by now? 

Nick, can you firmly nudge someone in the know to give some new information or just a basic ETA? I expected a period that there'd be an incompatibility, but I did expect at least more information about the status/eta of a fix by now. 

[NicolasA]

Paris City Pack is not compatible with WU4? 

[wolfko]

On 5/2/2021 at 12:58 AM, Dylanear said:

Two weeks since World Update 4 France and other than knowing the Paris City Pack is not compatible with WU4 and that someday a new version that is compatible will be released is still the only information that's been given about the situation? Or did I miss something? Seems like at the very least a basic first update with the conflicting buildings removed from the Paris City Pack could have been made by now? 

Nick, can you firmly nudge someone in the know to give some new information or just a basic ETA? I expected a period that there'd be an incompatibility, but I did expect at least more information about the status/eta of a fix by now. 

 

How should a "basic" ETA be advised, if the devs have to solve a beforehand unknown problem? And two weeks is not that long at all when it comes to software patches.

I hate to say it, but I would understand, if a patch for a € 8.00 product is not on top of the devs' priority list.

BTW, patience is a virtue.

 

 

Edited May 3, 2021 by wolfko

[Illogic001]

I think we all may have to agree to disagree here. I find that third party add ons are basically mods that we pay for therefore it resembles the same wild wild west mod uncertainty. Although I do feel it should be better, I for one am happy that Orbx even updates these as they are not the only third party dev in the market. Strangely many payware mods get your money and update once or twice for bug fixes and then never again no matter what. I'm still waiting for Washington DC pack to update using the better default models but in my heart I know that won't happen. With that said, when World Update UK came out and I found London was not compatible, I felt cheated and wanted to never buy another scenery pack again, but when I saw Orbx's message about releasing a compatibility update, they basically earned my trust and I think other devs like DD and others should take some note at how Orbx integrates with Asobo's designs rather than forcing consumers to choose between superior models or more landmarks. At least we know Orbx will update Paris just like they did London, and they've said as much, we just have to wait until they do. About communication, I check this forum like everyone else to see if there is new info, it would be nice to see an ETA but truth is that I check hoping that I'd see that message that says "update available for download", that's what I really want not an ETA that says June or July. In the meantime, I removed the Paris pack and enjoyed London or Singapore or better yet, familiarized myself with the WU4 scenery so that when the Orbx update does come out, I will know what has changed and criticize accordingly ;-) I say, Orbx, take your time, do it right, give us more and all will be forgotten and if truly necessary forgiven. 

 

On another note..... Orbx, please be the one to do NYC, I can't trust ANYONE else to do it properly and update it the way it should if necessary. 

[TheUKDave]

It's all been said before, and there's differing opinions on the whole subject.

 

My $0.02 is that whilst I'm aware of all the issues the devs face, and I'm happy that they will even update it (although, this is so that they can continue to SELL it, not out of charity), yes, and I'm even happy to sit and have it uninstalled for a period while this happens, yes ... I don't think it's wholly unreasonable after a couple of weeks, to be informed of approximately when we might expect it.  Personally, as the original post in this thread said, I find myself every few days googling and trawling forums to see if I can get an answer as to whether it's been released yet, only to find threads that have been 'answered' without any kind of actual answer.

 

Again, I'm not saying "I NEED IT NAOOOOWW!!!", I'm saying that if I knew it going to be "about another month", I'd forget about it, and make a mental note to come looking again around the end of May.  Or, better still, if they had some mechanism to send me an email when it's released, I'll happily live my life and wait for the good news in my inbox. 

 

Is there some way of getting emails regarding specific (or even 'all') Orbx announcements? If so, I legitimately think that'd solve basically all the issues for about 95% of people that are currently complaining - like myself

[Dylanear]

It's all relative. There are add ons I've paid for, that weren't great and have never gotten an update (thinking the Kitfox). There are FREE add ons that issue fixes in hours of a problem with a new release and they are very good at communicating what's going on (Thinking Working Title). So there's a huge range of communication and speeds of updating on the MSFS platform. BUT I EXPECT MORE FROM Orbx BECAUSE THEY ARE GENERALLY SO GOOD. They are my preferred reseller. I make my criticisms in that context. Tough love if you will. The London issues were annoying, but understandable. I expected better the second time around and there's actually been LESS communication around the Paris situation. I still love you Orbx, but this has shaken my complete faith in excellent service. Ignore me or take my criticism to heart, but know I'm not the only one thinking this, I'm just saying it FOR Orbx'S BENEFIT. The lack of better communication about this DOES have consequences, it does hurt Orbx as a brand. Granted I say this in hopes it might eventually help Orbx's customers too, including myself. 

Could be a lot worse. Could be a lot better!!!

Edited May 4, 2021 by Dylanear

[Ed Correia]

Hi all, the team are working as quick as they can with this patch so I please ask for a bit of patience. We had hit a stumbling block with CTDs with some of changes and have determined the reason, so that unfortunately put a snag in things.

[Saif Salahuddin]

Thanks for the update, Ed. Please please release Bromma either after the MSFS Nordics update or if possible keep the patch ready so we don't have to go through this all over again. Thanks! 

[Dylanear]

Thanks, Ed. I really appreciate hearing this update. I'll try to be more patient. I'm sure it'll be great once updated.

[TheUKDave]

Just want to keep this thread alive, as it's currently where I'm watching/waiting for an update (in lieu of email notifications telling me so) about an update to the paris pack.  It's been almost 2 weeks since they last update (which was "we're working on it" ... no slight intended!), which was itself almost 2 weeks after the thread started ... which was itself a week or 2 after the world update.

 

We do now know they're working on it, which is great, but is there yet an ETA? another week, a month, sometime in 2022?

 

If memory serves (which these days, it's progressively failing to do), the Orbx update for London, following World Update 3, was in the region of 10-14 days.  I grant this one might be more tricky, or not, I dunno.  But an approximate  ETA would be handy.

[Gulfstreamtwo]

The Paris update came out two days ago.

Simply watch this section when you log-in or better yet, opt in for notice when something new hits: Orbx Release Announcements - Orbx Community and Support Forums (orbxsystems.com)

Edited May 16, 2021 by Gulfstreamtwo

[TheUKDave]

Oh fantastic! How do I opt in for email alerts? That's precisely what I need!

[Nick Cooper]

[Dylanear]

Hmmm.... I have all those checked and if I got an email about any Paris update it must have gotten stuck in my spam filter? This is the first I'm hearing of an update.