Mach 2 Posted March 26, 2020 Share Posted March 26, 2020 Since I can't get V4 to update the library and current airports, and I don't trust V3 (that I restored from a backup) to install new purchases. Wanted to get a few PNW, N Cal and Australian airports. Will have to spend my tax refund on other things untill the next sale (Provided v4 is fixed by then ) BTW All ready submitted a unresolved problem report Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted March 26, 2020 Share Posted March 26, 2020 Hi Please attach a copy of the central.log as the quote you provided above has requested. Then maybe we can help you make use of the sale. Link to comment Share on other sites More sharing options...
AnkH Posted March 26, 2020 Share Posted March 26, 2020 Dont get the point here, as long as you have a running v4 where you can do purchases, you are able to participate on the sale. All products that you buy are linked to your account, no matter if you can install them now or not. Means: you do not have to wait. Buy, what you want, and install it as soon as you got your problems sorted. If your v4 is not working at all, well then this is another story... Link to comment Share on other sites More sharing options...
Mach 2 Posted March 26, 2020 Author Share Posted March 26, 2020 Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2020 Share Posted March 26, 2020 4 hours ago, Mach 2 said: Since I can't get V4 to update the library and current airports, and I don't trust V3 (that I restored from a backup) to install new purchases. It's worth pointing out that "V3" will not install the new products and that purchases can be made at the Orbx Direct site. Awaiting the central.log file, thanks. Link to comment Share on other sites More sharing options...
Mach 2 Posted March 26, 2020 Author Share Posted March 26, 2020 All ready posted in prior thread 7 hours ago, Nick Cooper said: It's worth pointing out that "V3" will not install the new products and that purchases can be made at the Orbx Direct site. Awaiting the central.log file, thanks. All ready posted in above thread, however here is again... central.log Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted March 27, 2020 Share Posted March 27, 2020 Hi Please see page 32 of the below linked user guide and zero in on the "Common Errors/Could not download and save the manifest" section. https://docs.google.com/document/d/1QqebVX8fUFdFtOOEMR1ZULkhhieenQHNopfNY-5_K0Y/edit# Link to comment Share on other sites More sharing options...
Mach 2 Posted March 27, 2020 Author Share Posted March 27, 2020 One possible cause of Error: Could not download and save the manifest is... No Free Disk Space This error will occur if your drive doesn’t have enough space for the product. Make sure that the drive the simulator/library is installed to has sufficient space for the product. You’ll also need sufficient space within your temporary location for the product files, you can change this path in your Downloader settings. 18 items say they have updates. Wondering if this is preventing updating due to lack of disk space for 18 items? Or is Central smart enough to realize it can do one at a time? Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted March 27, 2020 Share Posted March 27, 2020 Do you have enough disk space? I don't think the " No Free Disk Space" category is meant to address the "Could not download and save the manifest is.." Rather, please refer to the section shown in the below image. Link to comment Share on other sites More sharing options...
Mach 2 Posted March 31, 2020 Author Share Posted March 31, 2020 All ready tried disabling the Windows Defender / Security Essentials real time firewall. Disabled UAC. Tried adding the strict -ssl false to the shortcut. NO GO...still Error: Could not download and save the manifest Link to comment Share on other sites More sharing options...
carlosqr Posted March 31, 2020 Share Posted March 31, 2020 I once had a problem with Central too ( that was driving me nuts) It was a conflict with my antivirus and some Saturn stuff that was identified as malicious or so I had to instruct Avast to put this Saturn back and create an exception and additional things until it worked It might be something similar Just wanted to mention this in case it could have a similar relationship and could help Cheers Carlos Link to comment Share on other sites More sharing options...
Mach 2 Posted March 31, 2020 Author Share Posted March 31, 2020 What are the names of files of Orbx Central would need to be added to exceptions? Link to comment Share on other sites More sharing options...
carlosqr Posted March 31, 2020 Share Posted March 31, 2020 Hi I had to set these in Avast: C:\Users\Carlos Quesada\Downloads\Orbx-central-4.0.15.exe C:\Users\Carlos Quesada\AppData\Local\Programs\Orbx-central\saturn-win\Saturn.exe C:\Program Files\Parallel 42\Immersion Manager\* Cheers Carlos Link to comment Share on other sites More sharing options...
Smudger Posted March 31, 2020 Share Posted March 31, 2020 1 hour ago, Mach 2 said: What are the names of files of Orbx Central would need to be added to exceptions? Hello Mach 2 The folder to exclude = C: - Users - NAME - AppData You should also make an exclusion for your Simulator. Link to comment Share on other sites More sharing options...
Mach 2 Posted April 15, 2020 Author Share Posted April 15, 2020 I've tried completely disabling the Windows Defender firewall and disable Security Essentials. Even tried disabling UAC. I don't have any other virus software. It would help if the Error: Could not download and save the manifest could expand on why it not being permitted to work as I've tried looking through the trouble shooting section and nothing has helped. Link to comment Share on other sites More sharing options...
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