Jack the Swede in Spain Posted October 7, 2015 Share Posted October 7, 2015 Does anybody else have trouble logging in to your account on FSS? I have been trying to do that for 2 days now, with no luck. Error messaga tells me that my e.mail is not registered! Interesting because for several years I have bought ALL ORBX sceneries and a lot of other stuff using the same e-mail. Have asked FSS to send me the log-in details (PW) but with no luck, no response for 2 days. Would really like to download the new Open LC Europe and install it. Jack the Swede in Spain Link to comment Share on other sites More sharing options...
Vasily Posted October 7, 2015 Share Posted October 7, 2015 All working good here. Link to comment Share on other sites More sharing options...
Bruce Hamilton Posted October 7, 2015 Share Posted October 7, 2015 Mine works as well... Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 7, 2015 Share Posted October 7, 2015 All working good from my spot on the planet.... Link to comment Share on other sites More sharing options...
pdeswardt Posted October 7, 2015 Share Posted October 7, 2015 Where do we get the updated installers guys - logged into my Flight Sim Store account and can only see the older V2 installers to download? Thanks Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 7, 2015 Share Posted October 7, 2015 Where do we get the updated installers guys - logged into my Flight Sim Store account and can only see the older V2 installers to download? Thanks http://www.orbxsystems.com/forum/topic/103899-just-an-observation/ Link to comment Share on other sites More sharing options...
neucoas Posted October 7, 2015 Share Posted October 7, 2015 Its working ok here, JJJ Link to comment Share on other sites More sharing options...
Jack the Swede in Spain Posted October 7, 2015 Author Share Posted October 7, 2015 Ok thanks all. For some reason FSS must have deleted my account as the site tells me that my e-mail is not connected to any account. Jack the Swede in Spain Link to comment Share on other sites More sharing options...
wizzards Posted October 7, 2015 Share Posted October 7, 2015 I can not open my account from the UK,just going round in circles peter Link to comment Share on other sites More sharing options...
anfield ace Posted October 7, 2015 Share Posted October 7, 2015 I can not open my account from the UK,just going round in circles peter +1 Cheers. Link to comment Share on other sites More sharing options...
spud Posted October 7, 2015 Share Posted October 7, 2015 Pretty sure the servers are about to melt out of the rack with people trying to get the new updated Global and LC Europe. I know the download of Global v1.4 is about as slow as I have ever experienced. I has been saying 3 hours for 1.5 hours now. Link to comment Share on other sites More sharing options...
JTaylor801 Posted October 7, 2015 Share Posted October 7, 2015 Same here in the US. Or when I can get it to open, it tells me it will take 14 days to download the file. Link to comment Share on other sites More sharing options...
Gandalf21 Posted October 7, 2015 Share Posted October 7, 2015 I get the message "Unable to connect to database server!" Cheers, Martin Link to comment Share on other sites More sharing options...
cooly08 Posted October 7, 2015 Share Posted October 7, 2015 Have same issues here in France. I think will have to be patient. Link to comment Share on other sites More sharing options...
JoHubb Posted October 7, 2015 Share Posted October 7, 2015 Very slow to UK but eventually I was able to login. A full 5 mins delay might not sound much but it seems forever at the time. John Edit: I spoke too soon. Am logged in but cannot access anything. Link to comment Share on other sites More sharing options...
Rolfspan Posted October 7, 2015 Share Posted October 7, 2015 I am in FSS but not getting anywhere once I logged in to my account. It has been over an houir to go from page to page to find FTX Global. Link to comment Share on other sites More sharing options...
Rimshot Posted October 7, 2015 Share Posted October 7, 2015 I'm trying to install Global on my new machine, but I'm unable to connect to the server for verification. Bummer. Link to comment Share on other sites More sharing options...
hungrypilot Posted October 7, 2015 Share Posted October 7, 2015 FSS really needs better download servers, or ORBX needs to find a new host. With the size of the downloads for the updates, it may be days until anyone actually completes their transfer. Would love to see some mirror sites! Link to comment Share on other sites More sharing options...
pdeswardt Posted October 7, 2015 Share Posted October 7, 2015 http://www.orbxsystems.com/forum/topic/103899-just-an-observation/ Thanks sir ! Link to comment Share on other sites More sharing options...
peacedivision Posted October 7, 2015 Share Posted October 7, 2015 FSS is completely broken here West Coast US. Link to comment Share on other sites More sharing options...
Rolfspan Posted October 7, 2015 Share Posted October 7, 2015 We are now shut out in Eastern Canada. Unable to connect. FYI Link to comment Share on other sites More sharing options...
DesertPilot Posted October 7, 2015 Share Posted October 7, 2015 It took me probably 20 minutes to log into my FSS account and then get to my list of download files (was patient, left browser alone while the FSS pages were loading). I was able to initiate downloads of FTX Global and openLC Europe from the ftx-cdn.com server at about 5:15pm GMT time. Download speeds now at between 9-10 MBps, so expect to have all five zip files within a hour. Just providing feedback here. Edit: My combined download speed did dip down to 3-5 MBps after about 15 minutes. Final edit: I now have all 5 files after 55 minutes of starting the downloads. However, the flightsimstore.com website itself--needed to access the download file links--is still extremely slow. Link to comment Share on other sites More sharing options...
ridinroun Posted October 8, 2015 Share Posted October 8, 2015 It was a real slow process getting onto the FSS site and into my account. I'm downloading EU now. It downloading pretty fast. I'm using a EU link since it's after 2 Am there. Link to comment Share on other sites More sharing options...
Jack the Swede in Spain Posted October 8, 2015 Author Share Posted October 8, 2015 This is wierd/unacceptable. I get the error message that there is no account attaced to my e-mail! I have downloaded ALL ORBX add-ons through the sdame e-mail, since 2008-12-27 and the latest one 2015-09-29. I have sent 4 support tickets during the last 3 days, made 2 phone calls but not a sign og life/support. This is not the way to treat a loyal customer. Jack the Swede in Spain Link to comment Share on other sites More sharing options...
Triplane Posted October 8, 2015 Share Posted October 8, 2015 This is wierd/unacceptable. I get the error message that there is no account attaced to my e-mail! I have downloaded ALL ORBX add-ons through the sdame e-mail, since 2008-12-27 and the latest one 2015-09-29. I have sent 4 support tickets during the last 3 days, made 2 phone calls but not a sign og life/support. This is not the way to treat a loyal customer. Jack the Swede in Spain I agree Jack. No way to treat customers indeed. For two days I've been trying to buy the remaining airports I need to complete my ORBX collection. The total cost is around USD$400. But, since I can't get any response from the FSS website I've given up. I can't even buy the items, never mind trying to download them. To h*ll with it. My patience has run out. I'm going to spend the money on a Saitek X52 and a new monitor. Doug Link to comment Share on other sites More sharing options...
Ed Correia Posted October 8, 2015 Share Posted October 8, 2015 Nothing like first world problems eh? The database at FSS is being hammered at the moment due to our updated installers as well as Rex installers. Downloads are running ok, so it's only the store database and customer logins being affected. Adrian is working with their hosting company to try and alleviate the issues. So all I can say is be patient and relax. Locking this now as further commentary is not really required. Link to comment Share on other sites More sharing options...
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