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Posts posted by Nick Cooper
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Hello,
support for Volanta is to be found at Discord.
In the meantime, please check that you used the correct e mail address and that your reply has not been sent to the junk folder.
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Hello,
I sent an e mail as promised, as yet, I have no answer.
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Hello Pete,
aside from the eye watering price, that exceeds what I spent on the entire
remainder of my PC, a 3090 would not fit into my case, unless I were to remove
three hard drives and two expansion cards.
I have no use for a 3090 as it happens, I might consider more than the 8 GB
of VRAM that I have at present but my hope is that Direct X 12 will either be
modified to allow it to carry on working when the VRAM is exhausted, as does
Direct X 11, or the software will be improved so that it does not use more than is
there.
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Hello,
me neither, I'll ask the developer.
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Hello,
is something preventing you from reinstalling your Turbulent Designs product?
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Hello,
if P3D loads correctly, if slowly, without EDDF, could there be something that loads with that, an AI
aircraft perhaps, that could be causing the crash?
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Hello,
thanks, can you attach a copy of your Orbx central log please?
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Hello,
that error message, I am told, is reporting that there are files missing in your installation of Orbx Central.
You could try reinstalling it and making sure that all its prerequisite files are also in place.
You Rex serial number is given to you through Rex by Orbx Central, so if you try to bypass it by using a Rex sourced
download, you will indeed have no serial number.
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Hello,
anecdotal evidence is suggesting that the "rolling cache" can contain data which,
when combined with the installation of a new airport, cause either anomalies or a CTD.
It is also the case that the content.xml file is only updated to add products, it does not
update when a product has been removed.
The recommendation is therefore that before attempting to use a newly installed scenery
product, both the rolling cache and the Content.xml file are deleted.
Note: for the Microsoft Store version of MSFS default location of the Content.xml file is
C:\Users\your name\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Content.xml.
Please note:
If you cannot see the appdata folder, you may need to enable "Show hidden files, folders and drives" in your
Windows File Explorer view settings.
The Steam version is C:\Users\Your name\appdata\roaming\Microsoft Flight Simulator\Content.xml
Other versions of MSFS may have the Content.xml file in a different location.
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2 hours ago, andy1252 said:
I do have a couple of thoughts about this and other recent partnerships.
It does feel like Orbx is perhaps focussing more on acquiring new partners than producing or updating their own software.
Hello,
Orbx Direct is a marketing medium, just like Steam or SimMarket are and the FlightSim Store once was.
The addition of new partners has absolutely no impact on Orbx products or their development.
Those who administer the Partners' products play no part in product development and there is therefore no
diversion of resources.
The new partners have clearly seen Orbx Direct and Orbx Central as a new and effective way to distribute
their products and indeed they are.
We do not provide support for the partners' products beyond our own responsibility, which is to
ensure that Orbx Central has installed them as it should.
We do provide links to each Partner's support system and direct those customers who have overlooked them
to those links.
I hope that this clarifies the position and dispels your misgivings.
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18 minutes ago, Er!k said:
Only thing that concerns me is support... All third party support is handled in a different way. But how does a customer know? It buys product a b and c, and goes to Orbx Support. Support then says, go to the dev. Case a means sending a mail case b is opening a topic on a forum and case c is contact via Facebook.... Confusing and not really customer friendly.
Hello,
each Orbx Direct product page clearly states where to go for support and provides a link to that support.
here is one example.
In addition, each product page in Orbx Central contains a link to the same source of support.
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Hello,
the mention of FSX was just a red herring.
The problem with the airports seems to be that whoever made them did not compile them correctly.
Here is the default VTBS, once again Vector is active.
Here is the same airport but after using the Airport Design Editor to add an airport background,
a flatten to exclude autogen and an exclude to remove the default airport.
Vector remains active.
You can have the files for that one, they are originals made by me.
It looks like most of the VTxx airports are the same.
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Hello,
probably the airports all need the attention that I gave to VTSP and posted above your post.
They would not be the first default airports no not follow their own SDK.
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Hello,
on the specific subject of VTSP, indeed the default version is covered in trees when Orbx Vector is added.
It may be hard to accept that some of the default airports may not be perfect, so to test the theory, I downloaded
an FSX freeware addon and recompiled it for P3D v5.
This is how it looks, Orbx Vector still active.
No trees and the airport background is working.
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Hello,
as I wrote:
QuoteI cannot answer "I have this issue too", or "I'm having the same issue!" when there are numerous problems being reported.
Can you be specific please?
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Hello,
may I confirm that you are trying to update using Orbx Central?
You cannot use the update that Rex tells you to but you can
obtain the same update using Orbx Central.
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Hello,
thank you, we do our best.
The problem here seems to be that the two Orbx products that you assign blame to,
do not in fact contain any files that could possibly cause the problem.
Default P3D v5, however, does seem to.
Unless those default P3D v5 files have been excluded by another product, such as
EU England or TEGB South, there is no other solution that could be applied to
Global Base or open LC Europe, because they are the wrong type of product.
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Hello,
you should not confuse an answer that you do not like with a lack of product support.
The copy of P3D v5 used to make the small video has nothing installed into it, all add-ons disabled and an entirely default scenery.cfg file.
To me, that is a default version. You may disagree.
I can also visit the exact location in default P3D v4 and see no stuttering or pauses at all.
I can also visit the location in default FSX and see no stuttering or pauses at all.
Once I add Global Vector to P3D v4, the problem is immediately apparent.
My unscientific guess, as I have already written, is that in updating the default Vector data, Lockheed Martin have introduced the same problem
that was introduced by the Pilots' version of Orbx Global Vector.
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Hello,
thanks for the sarcastic remark. Much appreciated.
As Holger stated, neither Global Base nor openLC include files that can cause the problem.
The problem for those who use only these two now lies with the simulator, as illustrated in the video.
EU England and True Earth GB South both exclude the default shoreline vectors and add their own,
thus removing the problem caused by the simulator.
QuoteHi there,
sorry, surf effects by themselves cannot be excluded, only the shoreline vectors to which they are attached.
Cheers, Holger
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11 hours ago, Nick Cooper said:
Hello,
this "bug" seems to be in default P3D, at least I can reproduce it at Clacton with no addons active at all.
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Hello,
this "bug" seems to be in default P3D, at least I can reproduce it at Clacton with no addons active at all.
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Hello,
the fix is a manual one and the fault that caused the serial number to be missing was repaired.
It looks like you made your purchase before that.
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Hello,
this was supposed to have been fixed some time ago, I will ask again.
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REX WeatherForce 2020 No Serial Number
in Microsoft Flight Simulator Support Forum
Posted
Hello,
welcome to the forums.
it look like there is a temporary problem: