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Everything posted by Doug Sawatzky
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answered Unable to download KEYW & LYTV through Orbx Central.
Doug Sawatzky replied to kingairnz's topic in FSX Support Forum
Hi Warren, welcome to the forums These two airports are not available for FSX, they are for the new simulator called "Microsoft Flight Simulator". You can submit a ticket using the below link, for a refund. https://support.orbxdirect.com/hc/en-us/requests/new -
answered Unable to download KEYW & LYTV through Orbx Central.
Doug Sawatzky replied to kingairnz's topic in FSX Support Forum
Hi Warren, welcome to the forums These two airports are not available for FSX, they are for the new simulator called "Microsoft Flight Simulator". You can submit a ticket using the below link, for a refund. https://support.orbxdirect.com/hc/en-us/requests/new -
answered Milviz P.180 EVO Installation Issues
Doug Sawatzky replied to Rockwell_Lancer's topic in PREPAR3D® V5.x Support Forum
Hi, welcome to the forums Please contact the developer at the below link for support. This product has been produced by Milviz. For Milviz product support, please to go https://milviz.com/flight/support.php View Milviz on OrbxDirect -
answered Paris Scenery Compatibility
Doug Sawatzky replied to TimJA's topic in Microsoft Flight Simulator Support Forum
Hi Please see the below topic. https://orbxsystems.com/forum/topic/207045-paris-city-pack-update-eta/?tab=comments#comment- 1760343 -
resolved MSFS now asking for DVD on startup
Doug Sawatzky replied to paulk's topic in Microsoft Flight Simulator Support Forum
Hi Paul Have you done the most recent update for the sim? -
active Runway signs on taxiway at Glasgow EGPF
Doug Sawatzky replied to Calum WE's topic in PREPAR3D® V5.x Support Forum
Thanks Calum Now please navigate to your Scotland scenery folder such as Orbx\FTX_EU_SCO_05_SCENERY\scenery, and disable these two files in the image below. You may have needed to reinstall Scotland first, then install the airport. -
active Runway signs on taxiway at Glasgow EGPF
Doug Sawatzky replied to Calum WE's topic in PREPAR3D® V5.x Support Forum
Hi Calum Then I would try a full uninstall and reinstall of both Scotland and EGPH, but first delete any backup of these that you may have. -
MK-STUDIOS GCTS Tenerife Airports Prepar3d v4
Doug Sawatzky replied to Silviu's topic in General Discussion
Hi Below is the product you are looking for. https://orbxdirect.com/product/digitaldesign-gcts -
active Runway signs on taxiway at Glasgow EGPF
Doug Sawatzky replied to Calum WE's topic in PREPAR3D® V5.x Support Forum
Thanks Do you have any non Orbx 3rd party scenery installed to the simulator folder? -
active Runway signs on taxiway at Glasgow EGPF
Doug Sawatzky replied to Calum WE's topic in PREPAR3D® V5.x Support Forum
Hi Calum The scenery.cfg file above looks like the default file, there are no Orbx products or other 3rd party entries, is that really the case? Do you have everything installed to the external drive and nothing in the simulator folder? Please do a verify files of the Orbx Libraries, and go to settings/help/ and run the sync simulator function, and wait for a green banner. -
Hi Below are mine as an example. Thousands of customers have provided us with these files so we can help them better, as there really should not be any privacy concerns. We can not tell if your insertion points are correct without seeing them. We are not looking for things relevant to ESSA, we are looking to see what else could be causing your issue. scenery.cfg scenery_add-ons.xml add-ons.cfg
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active Runway signs on taxiway at Glasgow EGPF
Doug Sawatzky replied to Calum WE's topic in PREPAR3D® V5.x Support Forum
Ok, Please post a copy of your “scenery.cfg” file and the “add-ons.cfg” and the “scenery_add-ons.xml” file found at C:\ProgramData\Lockheed Martin\Prepar3D v5. Please note: Do not open the files and copy and paste the contents, just attach the files. -
active Runway signs on taxiway at Glasgow EGPF
Doug Sawatzky replied to Calum WE's topic in PREPAR3D® V5.x Support Forum
Hi Calum First, please install Orbx Objectflow it is free and required for all your Orbx products to work correctly. You will need to go to settings/Libraries and create a new Library in a location of your choosing (It is highly recommended to create the new library outside of the Users folder. Preferably something such as C:\ Orbx Library), this is required for the installation of ObjectFlow , then it will be installed and use 7mb of space in that new folder, and everything will work properly. You do not need to use this folder for anything else, Orbx Central will then give you the choice to install your products to that folder or to the root simulator folder. -
active Object Flow not showing up in Scenery Library
Doug Sawatzky replied to thomas747400's topic in Orbx Central Support Forum
Hi No, Objectflow will not install to the scenery.cfg (scenery library). It requires an external folder and will show in the P3D Add-ons list as in the image below. So, you will need to go to settings/Libraries and create a new Library in a location of your choosing, this is required for the installation of ObjectFlow , then it will be installed and use 7mb of space in that new folder, and everything will work properly. You do not need to use this folder for anything else, Orbx Central will then give you the choice to install your products to that folder or to the root simulator folder, which is the scenery.cfg (scenery library). -
answered North America Scenery - Too Quiet
Doug Sawatzky replied to PMR's topic in Microsoft Flight Simulator Support Forum
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active Orbx Central not starting
Doug Sawatzky replied to Alan Tyrrell's topic in Orbx Central Support Forum
Hi Steve No there is no way to by pass Central, but please see the topic below. -
active Orbx Central not starting
Doug Sawatzky replied to Alan Tyrrell's topic in Orbx Central Support Forum
Hi Maybe try and uninstall and reinstall an updated Java. -
resolved YBCS runway black at night
Doug Sawatzky replied to newtie2's topic in PREPAR3D® V5.x Support Forum
And Objectflow needs to be installed, good job on the find -
resolved YBCS runway black at night
Doug Sawatzky replied to newtie2's topic in PREPAR3D® V5.x Support Forum
Hi Mark Although your first post mentions nothing about runway lights, please post a couple of screenshots of the issue. You could also do a verify files of the airport from it's control panel in Orbx Central. -
resolved YBCS runway black at night
Doug Sawatzky replied to newtie2's topic in PREPAR3D® V5.x Support Forum
Hi Personally I have found that some aircraft illuminate better than others, CS B767 illuminates fine. Where as my Real Air Turbine Duke does not. So I don't think it's an Orbx issue, I believe it is either an aircraft issue or P3D issue. -
A view from a different position or altitude please.
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Thanks Jack I don't see anything wrong in those files. Could you please show us a different view of the issue.