Georgios Posted August 22, 2020 Share Posted August 22, 2020 Hello, thought is supposed to be some updates today for my recent purchases from central but unfortunately MSFS is not shown in central. Please advise George Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 22, 2020 Share Posted August 22, 2020 Hello, please make sure that you have Orbx Central version 4.1.22 and that you have run the simulator at least once. Link to comment Share on other sites More sharing options...
nhlking Posted August 22, 2020 Share Posted August 22, 2020 Hello, i have the same problem. Bought Orbx products dircet from your store. Yesterday i could install the addon products for MSFS. Today i can not select MSFS in Orbx central. Version 4.1.22 is installed. Beset regards Marcel Link to comment Share on other sites More sharing options...
Smudger Posted August 22, 2020 Share Posted August 22, 2020 Hello Marcel, please read Nick's post above yours, especially that you have run the simulator at least once. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 22, 2020 Share Posted August 22, 2020 Hello, I would like to add that another customer has managed to resolve the same problem by uninstalling Orbx Central and then deleting its folders in the appdata folder and installing it again. Link to comment Share on other sites More sharing options...
SCooke Posted August 22, 2020 Share Posted August 22, 2020 I had this, ran the sim and all good again. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 22, 2020 Share Posted August 22, 2020 Hello, thanks for the feedback. Link to comment Share on other sites More sharing options...
dexthom Posted August 23, 2020 Share Posted August 23, 2020 I had to move MSFS from my C drive to my D drive and now Orbx central can't find MSFS 2020. EDIT: Went into Orbc Central from the Orbx website and Central found my FSXX on it's new drive. Link to comment Share on other sites More sharing options...
Grant Humphrey Posted August 26, 2020 Share Posted August 26, 2020 Same issue here. This is just not good enough. Flaky App at best Yes I have Version 4.1.22 is installed and yes the sim has been run a lot more than once! I bought London CCity and London Landmarks but after Central installed them they do not show up as installed in the marketplace apps in the sim?????? London Landmarks are terrible - like going back to having MSFS 2002 ............. Does no one soak test anything anymore? Link to comment Share on other sites More sharing options...
Grant Humphrey Posted August 26, 2020 Share Posted August 26, 2020 Bit embarrassing for Nick to admit a "Customer" has managed to sort this but not Orbx themself !!!!! Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 26, 2020 Share Posted August 26, 2020 Hello, thank you for your input. The advice that the customer used was provided long ago by Orbx staff and the customer has simply applied it. Your other complaints have already been addressed many times over. The failure to display Orbx products installed with Orbx Central in the Content Manager is in the hands of Asobo. The "London Landmarks issue" is also resolved by the update released four days ago. Do you have a customer support request? Link to comment Share on other sites More sharing options...
Grant Humphrey Posted August 26, 2020 Share Posted August 26, 2020 You have the advantage of hindsight Nick, whereas I have the disadvantage of feeling extremely unhappy and unsatiated with the eternal faffing about all we simmers seem to HAVE TO DO in order to get stuff to work. Watching a myriad of "Forums" and threads just to glean that little bit of info or tip that will solve our issues. We spend more time doing this with all you 3rd party vendors than actually flying in the Sim because it's fine one day then the next day the goal posts have changed position. Mostly because the mighty Dollar rules and stuff is pushed out as a revenue stream too early. Taking a mildly condescending tone with a long standing customer who HAS spent a fortune on Orbx Products just stirs the silt up even more and rubs us up the wrong way! Yes I can understand your losing patience having to answer tha same questions all the time but ask yourself Why you are in that position in the first place. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 26, 2020 Share Posted August 26, 2020 Hello, I was simply replying to your suggestion that the Orbx management, developers, beta testers and support staff are not up to the mark. Link to comment Share on other sites More sharing options...
Grant Humphrey Posted August 26, 2020 Share Posted August 26, 2020 It was not a suggestion by any stretch. It was very plainly worded, but thank you for your effort! Link to comment Share on other sites More sharing options...
Grant Humphrey Posted August 26, 2020 Share Posted August 26, 2020 Did all that still only lists XPLANE11 and FSX No MSFS2020 at all? Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 26, 2020 Share Posted August 26, 2020 Please try this: Link to comment Share on other sites More sharing options...
Grant Humphrey Posted August 26, 2020 Share Posted August 26, 2020 As stated previously ..................... !! I Did all that still only lists XPLANE11 and FSX No MSFS2020 at all? Link to comment Share on other sites More sharing options...
Grant Humphrey Posted August 26, 2020 Share Posted August 26, 2020 This issue is NOT RESOLVED Link to comment Share on other sites More sharing options...
bakkejn Posted August 26, 2020 Share Posted August 26, 2020 I have MSFS Steam Edition. Does Orbx Central support the Steam Edition? Link to comment Share on other sites More sharing options...
Jon Clarke Posted August 26, 2020 Share Posted August 26, 2020 9 minutes ago, Grant Humphrey said: This issue is NOT RESOLVED It was resolved in answer to the originators post that you added to. You are in a very large minority who seem to be having an issue with Orbx Central not spotting your MSFS installation and Nick is trying to assist by offering tried and tested resolutions to the very few who have had a similar issue. The non recognition of a sim by Orbx Central is not always caused by the same problem. The originator resolved his issue by utilising one of the rectifying measures. I assume Orbx Central wasn't "flaky" when you installed all you previous addons from Orbx. You have not stated which version, Steam or digital or DVD of MSFS you have, nor where it is installed onto which drive like C drive, nor if the addons are in your Community folder. These are important details to try and ascertain why Orbx central is not recognising your MSFS installation. Link to comment Share on other sites More sharing options...
Smudger Posted August 26, 2020 Share Posted August 26, 2020 19 minutes ago, bakkejn said: Does Orbx Central support the Steam Edition? Hello bakkejn, any Orbx products purchased through Orbx Direct are supported in every simulator, Steam included Link to comment Share on other sites More sharing options...
TomcatUK Posted August 31, 2020 Share Posted August 31, 2020 I am also facing similar problems with Orbx Central. It worked fine with v4.1.21. I have run it today and OC updated itself to v4.1.23. It is now not able to see MSFS. When I try scan or fix .. there is no MSFS option. I am keen to get this sorted so that I can purchase the London landmarks and EGLC products. I have tried uninstalling OC, clearing the two appdate folders, installing OC frrom "Get Central" from the Orbx website. But still no joy. Is there a way to stop OC trying to update itself? I'd like to keep it at v4.1.21 as that was working for me, and I cannot get v1.2.22 as it jumps to .23. FYI - I have installed MSFS in the default location (purchased from MS Store), so it is lurking in C: app data folders. I only have XP11 installed on this rig. OC can see XP11, but not MSFS. Any ideas please? Link to comment Share on other sites More sharing options...
Smudger Posted August 31, 2020 Share Posted August 31, 2020 2 hours ago, TomcatUK said: Any ideas please? Have you tried rebooting your PC since the Central update ? Link to comment Share on other sites More sharing options...
gmazzei Posted September 1, 2020 Share Posted September 1, 2020 Hi I have the same problem of TomcatUK after updating Central from 4.1.22 to 4.1.23 MSFS2020 is no more detected I have opened a new thread in Orbx Central forum Link to comment Share on other sites More sharing options...
TomcatUK Posted September 3, 2020 Share Posted September 3, 2020 On 8/31/2020 at 8:45 PM, Smudger said: Have you tried rebooting your PC since the Central update ? No ... but I am going to try it again tomorrow. I’ll also check out the other thread that @gmazzei has created recently to see if there are any new ideas. failing that, can someone at Orbx provide a link to v.21 as that was working fine for me. Link to comment Share on other sites More sharing options...
TomcatUK Posted September 6, 2020 Share Posted September 6, 2020 Rebooting my pc after updating Orbx Central to v4.1.23 has done the trick. I think I opened the sim (MSFS) once again after updating OC to v4.1.23. Thank you @Smudger for your help. Now I can buy EGLC and London Landmarks Link to comment Share on other sites More sharing options...
Smudger Posted September 6, 2020 Share Posted September 6, 2020 15 minutes ago, TomcatUK said: Thank you You are welcome Tomcat, time to enjoy Link to comment Share on other sites More sharing options...
Kilo60 Posted September 18, 2020 Share Posted September 18, 2020 Orbx central can't detect MSFS post the recent patch and it's not listed in the sims list? How do I fix this now? Reboot did not resolve and have latest Orbx Central version!!!! Link to comment Share on other sites More sharing options...
Jon Clarke Posted September 19, 2020 Share Posted September 19, 2020 On 8/22/2020 at 3:01 PM, Nick Cooper said: Hello, I would like to add that another customer has managed to resolve the same problem by uninstalling Orbx Central and then deleting its folders in the appdata folder and installing it again. @Kilo60 Have you also tried the method described above by @Nick Cooper Also please note that this topic was marked as Resolved because the original poster resolved his issue. If you tag on to the end of a Resolved topic your post may well not be read by the support team. Best to start your own topic having read all the possible solutions offered so the support team can look into it for you. Not all similar issues are a result of the same cause so each needs to be looked at in context. Link to comment Share on other sites More sharing options...
Georgios Posted September 22, 2020 Author Share Posted September 22, 2020 Hello, I tried everything related to this issue, MSFS2020 is not detected from Orbx central. Only P3D4. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 22, 2020 Share Posted September 22, 2020 Hello, Quote Hello, Orbx Central looks for: %LOCALAPPDATA%/Packages/Microsoft.FlightSimulator_8wekyb3d8bbwe/LocalCache/UserCfg.opt or %APPDATA%/Microsoft Flight Simulator/UserCfg.opt - Specific to Steam and then for the location of the simulator folder on your PC contained in that file. Please make sure you have that file and that it contains the correct location. If the file is missing, do you log on to your PC as an administrator? Link to comment Share on other sites More sharing options...
Georgios Posted September 22, 2020 Author Share Posted September 22, 2020 Yes I do log in as administrator. Unfortunately the central recognizes only P3D4. I supposed to purchase Ålesund but unfortunately I can’t: I’m on latest version of central, and have no idea what’s happening. Please help Link to comment Share on other sites More sharing options...
hydrosim Posted September 22, 2020 Share Posted September 22, 2020 i am having the issue , i have reinstalled msfs2020 and when i come to install orbxs it installs them into msfs 2020 but in content manager asking to buy again also the airport does not load in the sim ? ive redownloaded central and deleted APPDATA ? Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 22, 2020 Share Posted September 22, 2020 Hello, welcome to the forums. There is nothing wrong, this topic explains why. Link to comment Share on other sites More sharing options...
Georgios Posted September 23, 2020 Author Share Posted September 23, 2020 Just Purchased Alesund but impossible to install anyhow while central does nor recognize MSFS Please HELPPPP Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 23, 2020 Share Posted September 23, 2020 Hello, have you checked the files? Quote Orbx Central looks for: %LOCALAPPDATA%/Packages/Microsoft.FlightSimulator_8wekyb3d8bbwe/LocalCache/UserCfg.opt or %APPDATA%/Microsoft Flight Simulator/UserCfg.opt - Specific to Steam and then for the location of the simulator folder on your PC contained in that file. Please make sure you have that file and that it contains the correct location. Link to comment Share on other sites More sharing options...
Georgios Posted September 24, 2020 Author Share Posted September 24, 2020 Hi again, I can confirm that Orbx looks for the correct location the first path you mentioned and the file exists there. Also the correct location of my simulator is listed inside, at the end of the file UserCfg.opt What I do next please? Link to comment Share on other sites More sharing options...
Georgios Posted September 24, 2020 Author Share Posted September 24, 2020 Orbx central only recognizes P3D. I renamed my P3d folder to .x and started Orbx central. Asking to rescan my computer to detect simulator. Nothing to search. pressing Fix issues to select simulator. Unfortunately in the list there is no MSFS2020 to select. Another reason to report that Orbx central can not detect Msfs2020 Please ADVISE Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 24, 2020 Share Posted September 24, 2020 Hello, have you done this? Link to comment Share on other sites More sharing options...
Georgios Posted September 24, 2020 Author Share Posted September 24, 2020 Nick hi, haven’t done that but while restarting Orbx central now the MSFS IS BEEN RECOGNIZED. Have no idea how but the issue, for this time, is resolved!!!!!!! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.