ramonb Posted June 13, 2016 Share Posted June 13, 2016 As the title says. Every time I hit the Home link I am logged out and asked to login again. I have cleared the cache, history etc. This is happening with Windows 10 explorer, Firefox and Chrome. Any advice? I should add this was not happening yesterday or earlier today. Link to comment Share on other sites More sharing options...
flya150 Posted June 14, 2016 Share Posted June 14, 2016 Same for me Scott Link to comment Share on other sites More sharing options...
Dave Frost Posted June 18, 2016 Share Posted June 18, 2016 Same for me Link to comment Share on other sites More sharing options...
Afterburner Posted June 19, 2016 Share Posted June 19, 2016 Same for me Link to comment Share on other sites More sharing options...
ramonb Posted June 19, 2016 Author Share Posted June 19, 2016 Sometimes, like today its worst. On top of having to re-login, I am now occasionally forced to login twice. One in the short popup and another in a login page. Sometimes the Who's Online says I'm the only one logged in, sometimes it shows all logged in members. ORBX please address this problem. Link to comment Share on other sites More sharing options...
SAWT Posted June 19, 2016 Share Posted June 19, 2016 Never happened to me so maybe it's something that needs to be set on your computer? Link to comment Share on other sites More sharing options...
robmw Posted June 19, 2016 Share Posted June 19, 2016 +1 I can avoid it by opening each forum in a new browser tab and navigating from there but if I follow the home link from anywhere I am always signed out. This forum (mis)behaviour seems to have started around the time of the recent forum issues and wasn't a problem for me before then. Same in Chrome and Firefox (I don't use IE). Link to comment Share on other sites More sharing options...
ramonb Posted June 19, 2016 Author Share Posted June 19, 2016 1 hour ago, SAWT said: Never happened to me so maybe it's something that needs to be set on your computer? I believe this is an IPS board bug (Session not persisted or something else) It's not only my Main PC as this happens from 5 different computers (Win 7 & Win 10) from 3 sites (Home and 2 offices) in different parts of the city, different browsers, routers and internet providers. It started when they changed servers. Might be difficult to track as it happens randomly. Cheers Link to comment Share on other sites More sharing options...
ramonb Posted June 28, 2016 Author Share Posted June 28, 2016 Bump. If I'm not logged out by navigating, to get to any main subforum like FTX Support or back to Public Home I have to go into Unread Content and find then click someone else's post that was made in that forum. It Then allows me to navigate to the subforum, as long as it is not Home (I had to do that just to go back and edit this post). This is quite annoying. Please someone from ORBX acknowledge. Link to comment Share on other sites More sharing options...
pipeorgan Posted June 28, 2016 Share Posted June 28, 2016 I have had to login again! What's going on? Link to comment Share on other sites More sharing options...
FreeBird Posted June 28, 2016 Share Posted June 28, 2016 Try doing a search for the ORBX forum first. Once you have logged in with results of that search then save it to your favorites. Now try clicking on the new link that you created, you should be logged in now. This worked for me when I had that problem. Josh Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 1, 2016 Share Posted July 1, 2016 Happens to me all the time, doesn't matter what computer I am using..... Link to comment Share on other sites More sharing options...
HighlanderOne Posted July 1, 2016 Share Posted July 1, 2016 Has been happening to me too. Then when I go to log in again it tells me I have entered incorrect login details. I then close browser... clear cache then come back and i am able to log in again. No biggy. Im sure orbx will look into it. Cheers Franky Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 2, 2016 Share Posted July 2, 2016 On 6/28/2016 at 4:09 PM, ramonb said: Bump. If I'm not logged out by navigating, to get to any main subforum like FTX Support or back to Public Home I have to go into Unread Content and find then click someone else's post that was made in that forum. It Then allows me to navigate to the subforum, as long as it is not Home (I had to do that just to go back and edit this post). This is quite annoying. Please someone from ORBX acknowledge. I copied this issue over to the "IPS Forum Support Issues" in hopes it will get acknowledged... http://www.orbxsystems.com/forum/forum/207-ips-forum-support-issues/ Link to comment Share on other sites More sharing options...
ramonb Posted July 2, 2016 Author Share Posted July 2, 2016 2 minutes ago, Doogles said: I copied this issue over to the "IPS Forum Support Issues" in hopes it will get acknowledged... Thanks. If we could only get an acknowledge! Link to comment Share on other sites More sharing options...
Ben McClintock Posted July 14, 2016 Share Posted July 14, 2016 Hi all, As we don't write IPS Community Suite, I'll have to create a support ticket with IPS to get this resolved. However, before I create the ticket, I'll preemptively ask a few more questions so that I can give them a detailed ticket: Does this happen every time you click the home button, or only occasionally? Are there any extensions running in your web browser that could be causing issues? If you try logging into your account on a separate computer, do you still experience the issue? Thanks Link to comment Share on other sites More sharing options...
KevinJH Posted July 14, 2016 Share Posted July 14, 2016 33 minutes ago, Ben McClintock said: Does this happen every time you click the home button, or only occasionally? Are there any extensions running in your web browser that could be causing issues? If you try logging into your account on a separate computer, do you still experience the issue? Yes, every time. No Only use the one computer Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 14, 2016 Share Posted July 14, 2016 50 minutes ago, Ben McClintock said: Hi all, As we don't write IPS Community Suite, I'll have to create a support ticket with IPS to get this resolved. However, before I create the ticket, I'll preemptively ask a few more questions so that I can give them a detailed ticket: Does this happen every time you click the home button, or only occasionally? Are there any extensions running in your web browser that could be causing issues? If you try logging into your account on a separate computer, do you still experience the issue? Thanks Yes, every time, but I have found it only happens when using Chrome for my browser. Nope. It happens regardless of what computer I am logged into. Cheers Doug Link to comment Share on other sites More sharing options...
Ben McClintock Posted July 14, 2016 Share Posted July 14, 2016 Thanks for your responses, @KevinJH and @Doogles! 1 minute ago, Doogles said: Yes, every time, but I have found it only happens when using Chrome for my browser. If you use an incognito window (Ctrl+Shift+N) in Chrome, do you still experience the issue? Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 14, 2016 Share Posted July 14, 2016 4 minutes ago, Ben McClintock said: Thanks for your responses, @KevinJH and @Doogles! If you use an incognito window (Ctrl+Shift+N) in Chrome, do you still experience the issue? Hmmm, it seems to work correctly using an incognito window. Link to comment Share on other sites More sharing options...
Ben McClintock Posted July 14, 2016 Share Posted July 14, 2016 6 minutes ago, Doogles said: Hmmm, it seems to work correctly using an incognito window. By default, incognito windows in Chrome disable all extensions that you might be running. Can you go to chrome://extensions and try disabling all the extensions you have installed (just by unchecking the "enabled" checkbox), then see if the forum works? If it works after disabling all your extensions, try re-enabling them one-by-one until you find the culprit that breaks the forum Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 14, 2016 Share Posted July 14, 2016 6 minutes ago, Ben McClintock said: By default, incognito windows in Chrome disable all extensions that you might be running. Can you go to chrome://extensions and try disabling all the extensions you have installed (just by unchecking the "enabled" checkbox), then see if the forum works? If it works after disabling all your extensions, try re-enabling them one-by-one until you find the culprit that breaks the forum The only extension that I have added is AddBlockerPlus, which I have disabled,,,,and works fine using Firefox with ABP enabled. I just disabled all default extensions incuding ABP and the problem is still there.... Link to comment Share on other sites More sharing options...
KevinJH Posted July 14, 2016 Share Posted July 14, 2016 Ben, I too use Chrome; disabled all extensions - still get thrown out when 'Home' selected (very low priority though..... other things to worry about ) Link to comment Share on other sites More sharing options...
ramonb Posted July 14, 2016 Author Share Posted July 14, 2016 12 hours ago, Ben McClintock said: Hi all, As we don't write IPS Community Suite, I'll have to create a support ticket with IPS to get this resolved. However, before I create the ticket, I'll preemptively ask a few more questions so that I can give them a detailed ticket: Does this happen every time you click the home button, or only occasionally? Are there any extensions running in your web browser that could be causing issues? If you try logging into your account on a separate computer, do you still experience the issue? Thanks Hello " Does this happen every time you click the home button, or only occasionally? " No, it does not. It is random. (No search or click pattern) "Are there any extensions running in your web browser that could be causing issues? " Fireforx only has DownThemAll (Download Manager), Chrome, Edge, IE and Safari for the IPad are clean default. "If you try logging into your account on a separate computer, do you still experience the issue?" It happens with any of my 5 PC's (Win 7 & Win 10) from 3 sites (Home and 2 offices), also from my iPad. in any place I take it to. Note: I mainly use Firefox , usually one tab.But I have noticed is that If I open several tabs to the website some tabs keep the session alive and others don't. (all tests done with cleared cache, temp file and history removal). Thanks Link to comment Share on other sites More sharing options...
ramonb Posted August 3, 2016 Author Share Posted August 3, 2016 I thought this was fixed since it did not happen to me for the last couple days, but It's back today. Bump. Thanks Link to comment Share on other sites More sharing options...
HighlanderOne Posted August 3, 2016 Share Posted August 3, 2016 Same here. Still happening. I use firefox mainly with only download manager. I tried using chrome with no plugins but still get booted out. tried another pc and same result. Don't have this issue with other forums. Franky Link to comment Share on other sites More sharing options...
Doc Scott Posted August 6, 2016 Share Posted August 6, 2016 Me too,but only randomly. Scott Link to comment Share on other sites More sharing options...
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