Papourv Posted December 17, 2022 Share Posted December 17, 2022 Hi all, I recently purchased the EHAM scenery for XP 12 and actually cannot download it. I'm running mac os Ventura so the download link does not work. The issue is within Orbx central EHAM is not showing up at all. Central is connected though to my account and only SAM appears in "my products" Any clue on how to download this scenery? Thanks!!! Herve Link to comment Share on other sites More sharing options...
Papourv Posted December 17, 2022 Author Share Posted December 17, 2022 I may add that the store tab shows nothing (black screen) and the download icon states that there is nothing to download Link to comment Share on other sites More sharing options...
paulb Posted December 17, 2022 Share Posted December 17, 2022 If you stay in your account, but go to store, you should see it as available to install there. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 17, 2022 Share Posted December 17, 2022 37 minutes ago, Papourv said: I may add that the store tab shows nothing (black screen) and the download icon states that there is nothing to download Hello, I can see all of your products waiting for you in your Orbx Direct account. You must log on to Orbx Central using the same email address that you used when you made the purchases. Link to comment Share on other sites More sharing options...
Papourv Posted December 17, 2022 Author Share Posted December 17, 2022 Hi Nick, The issue is I had to change my email address and if I use the old one (with which I purchased other items) I simply cannot log in Central Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 17, 2022 Share Posted December 17, 2022 Hello, I see that all of your items are in the same account and that it now carries the same email address that you are using here. You will be able to access all of the products that you bought if you now log on to Orbx Central using that email address. Link to comment Share on other sites More sharing options...
Papourv Posted December 17, 2022 Author Share Posted December 17, 2022 4 hours ago, paulb said: If you stay in your account, but go to store, you should see it as available to install there. Unfortunately not.... Link to comment Share on other sites More sharing options...
Papourv Posted December 17, 2022 Author Share Posted December 17, 2022 5 minutes ago, Nick Cooper said: Hello, I see that all of your items are in the same account and that it now carries the same email address that you are using here. You will be able to access all of the products that you bought if you now log on to Orbx Central using that email address. I did that. Changing back to my former email address (which soon will no longer be available). But logging in Central with that one did not change anything. 3 last bought items not showing up Thanks Herve Link to comment Share on other sites More sharing options...
Papourv Posted December 17, 2022 Author Share Posted December 17, 2022 Hi Nick, How can I know the email address linked to my products? I tried 3 times with possible adresses and it did not work Thanks much Herve Link to comment Share on other sites More sharing options...
Ed Correia Posted December 17, 2022 Share Posted December 17, 2022 1 hour ago, Papourv said: Hi Nick, How can I know the email address linked to my products? I tried 3 times with possible adresses and it did not work Thanks much Herve Can you start Central and see if EHAM now appears? Enabling visibility on MacOS was overlooked in the set up. Link to comment Share on other sites More sharing options...
Papourv Posted December 18, 2022 Author Share Posted December 18, 2022 14 hours ago, Ed Correia said: Can you start Central and see if EHAM now appears? Enabling visibility on MacOS was overlooked in the set up. Yes it appears now Thanks! Link to comment Share on other sites More sharing options...
Papourv Posted December 18, 2022 Author Share Posted December 18, 2022 But the installation through Central did not make it....... See attachements Thanks! Link to comment Share on other sites More sharing options...
Papourv Posted December 18, 2022 Author Share Posted December 18, 2022 Other point. I did not find any user guide???? Thanks! Link to comment Share on other sites More sharing options...
Rob Abernathy Posted December 20, 2022 Share Posted December 20, 2022 On 12/18/2022 at 3:39 AM, Papourv said: Other point. I did not find any user guide???? Thanks! In Orbx Central on the EHAM page is a link to support at Fly Tampa. https://www.flytampa.org/support.html In Orbx Central on the EHAM page is a link to support at Fly Tampa. https://www.flytampa.org/support.html EDIT I just installed EHAM (to an outside Library but that shouldn't make any difference) My scenery packs ini is different. The order of FlyTampa EHAM's four entries should be (from top to bottom) SCENERY_PACK Custom Scenery/FlyTampa_Amsterdam_0_airport/ SCENERY_PACK Custom Scenery/FlyTampa_Amsterdam_3_mesh/ SCENERY_PACK Custom Scenery/FlyTampa_Amsterdam_1_overlays/ SCENERY_PACK Custom Scenery/FlyTampa_Amsterdam_2_default_overlays/ It looks like you have the mesh entry below the overlays. Maybe this will help. I toured the airport and don't see any mesh issues on my setup. 1 Link to comment Share on other sites More sharing options...
Papourv Posted December 21, 2022 Author Share Posted December 21, 2022 Thanks Rob for your response. You may be correct as it works for you although I had understood that mesh files should always be below the rest……strange will give it a try…. As far as the user guide is concerned , a support page ( here more a FAQ page) does not prevent from delivering a user/installation document. To my knowledge, this is the first time I do not see this Link to comment Share on other sites More sharing options...
Rob Abernathy Posted December 22, 2022 Share Posted December 22, 2022 Fly Tampa has their own type of support. I'll make a note of this option in Orbx Central basically giving an error message when you click on User Guide and there isn't one available. Here's what my scenery packs ini looks like in total. 1000 Version SCENERY SCENERY_PACK E:\X-Plane 12\Resources\plugins\SAM\lib\SAM_Library/ SCENERY_PACK Custom Scenery/FlyTampa_Amsterdam_0_airport/ SCENERY_PACK Custom Scenery/FlyTampa_Amsterdam_3_mesh/ SCENERY_PACK Custom Scenery/Orbx_B_Landmarks_Brisbane_YBBN_Mesh/ SCENERY_PACK Custom Scenery/Orbx_A_Brisbane_Landmarks/ SCENERY_PACK Custom Scenery/Orbx_A_YBBN_Brisbane/ SCENERY_PACK Custom Scenery/X-Plane Airports - KBTV Burlington/ SCENERY_PACK Custom Scenery/FlyTampa_Amsterdam_1_overlays/ SCENERY_PACK Custom Scenery/FlyTampa_Amsterdam_2_default_overlays/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Portland/ SCENERY_PACK Custom Scenery/PAYA_Northern_Sky_Studio/ SCENERY_PACK Custom Scenery/Global_Forests_v2/ SCENERY_PACK Custom Scenery/KPSP_Palm_Springs_Axonos/ SCENERY_PACK Custom Scenery/Aerosoft - EDLP Paderborn-Lippstadt/ SCENERY_PACK Custom Scenery/Aerosoft - LFMN Nice Cote d Azur X/ SCENERY_PACK Custom Scenery/Aerosoft - LPFR Faro/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Berlin and Frankfurt/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Budapest/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Chicago/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Dubai/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Las Vegas/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - London/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Los Angeles/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - New York/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Paris/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Rio De Janeiro/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Saint Louis/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - San Francisco/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Sydney/ SCENERY_PACK Custom Scenery/X-Plane Landmarks - Washington DC/ SCENERY_PACK *GLOBAL_AIRPORTS* SCENERY_PACK Custom Scenery/Orbx_XP12_Library/ 1 Link to comment Share on other sites More sharing options...
Papourv Posted December 22, 2022 Author Share Posted December 22, 2022 Thanks much Rob. Will try with your order. last question: did you change it? As the order I have now is the one defined by the FlyTampa installer thanks Link to comment Share on other sites More sharing options...
Rob Abernathy Posted December 22, 2022 Share Posted December 22, 2022 7 hours ago, Papourv said: Thanks much Rob. Will try with your order. last question: did you change it? As the order I have now is the one defined by the FlyTampa installer thanks No, not at all. This was the order I saw after installing via Orbx Central. I did first start the sim and go to EHAM first before checking the scenery packs ini. Link to comment Share on other sites More sharing options...
Papourv Posted December 22, 2022 Author Share Posted December 22, 2022 6 minutes ago, Rob Abernathy said: No, not at all. This was the order I saw after installing via Orbx Central. I did first start the sim and go to EHAM first before checking the scenery packs ini. Weird…. I might have done something wrong Link to comment Share on other sites More sharing options...
Rob Abernathy Posted December 22, 2022 Share Posted December 22, 2022 If you installed directly to the XP sim itself instead of an outside Library that might explain it? I'll try that myself and see. EDIT I uninstalled EHAM from my outside Orbx Library I had set up for XP12 scenery. Checked the sim and the scenery _packs.ini to be sure and made sure no Fly Tampa folders were left behind in the sim. Installed EHAM to the main XP12 / Custom Scenery folder and took another look in the sim. Looks good here and the new scenery_packs.ini file is an exact duplicate of the one I posted above. Maybe you have another EHAM installed from 3rd party or as part of a larger addon? Installed into the main sim: 1 Link to comment Share on other sites More sharing options...
Papourv Posted December 30, 2022 Author Share Posted December 30, 2022 Hi Rob, Changing manually the scenery order in scenery pack.ini like you made it. Thanks! But I confirm the auto installation did not rank the files the same way, this indicating there XP 12 4th direct. Problem solved anyway Thanks for your kind support Herve Link to comment Share on other sites More sharing options...
Papourv Posted December 30, 2022 Author Share Posted December 30, 2022 I meant XP 12 path Link to comment Share on other sites More sharing options...
Rob Abernathy Posted December 30, 2022 Share Posted December 30, 2022 Glad it's sorted enough for you to enjoy the scenery. 1 Link to comment Share on other sites More sharing options...
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