answered question re Digital Design's LOWS

[andy1252]

Hi, not sure if this is a question for Orbx or DD, but here goes. I was quick off the mark to buy this yesterday from SimMarket, before I'd heard you were partnering up with them. Any way I can get this switched to my Orbx account? No biggie, but would be nice to have it managed along with my other Orbx stuff.

[Jon Clarke]

I would initially suggest it was a matter between you, SimMarket and DD as to how and if that was possible. At present it would not be an Orbx issue to advise on as we are not involved as it stands with your purchase.

[pmb]

I'm in the same boat as Andy. It would have been helpful to announce availability via Orbx Central IN ADVANCE of release.

 

Kind regards, Michael

[Nick Cooper]

Hello Michael,

you really should address your concern and your question to Digital Design.

 

Quote

This product has been produced by Digital Design. For Digital Design product support, please to go http://forum.simrussia.com/index.php?/forum/199-english-

 

[pmb]

Thanks, Nick, upon looking up my invoice I detected I even got a rebate as a customer of the former P3D version, thus I should perhaps better shut up.

 

Kind regards, Michael

 

 

[Ed Correia]

Hi all, it’s not possible to transfer purchases from Simmarket as they’re a reseller just like us. 
 

Providing advance notice is something we do try to do so customers can make those purchasing decisions. 

[andy1252]

3 hours ago, Ed Correia said:

Hi all, it’s not possible to transfer purchases from Simmarket as they’re a reseller just like us.

OK, thanks for the info. As a matter of interest, are your partnership deals exclusive, or do the likes of Gaya, DD etc still continue to sell elsewhere?