wain71 Posted February 13, 2020 Share Posted February 13, 2020 I have just installed EGGD by PP....airport lights are on all the time, is his by design? they look to bright in the daylight if it is.....reinstalled, verified files- still on....any suggestions....picture attached..... Link to comment Share on other sites More sharing options...
NDRustyfan Posted February 18, 2020 Share Posted February 18, 2020 On 2/13/2020 at 5:58 AM, wain71 said: I have just installed EGGD by PP....airport lights are on all the time, is his by design? they look to bright in the daylight if it is.....reinstalled, verified files- still on....any suggestions....picture attached..... I just bought and installed and noticed the same thing, any help here? Link to comment Share on other sites More sharing options...
Jon Clarke Posted February 18, 2020 Share Posted February 18, 2020 @Nick Cooper Hi Nick. Where do customers go to get support for Pilot Plus Bristol Definitive? Link to comment Share on other sites More sharing options...
Ed Correia Posted February 18, 2020 Share Posted February 18, 2020 https://pilotplus.io/x-plane-product-support/ Link to comment Share on other sites More sharing options...
Jon Clarke Posted February 18, 2020 Share Posted February 18, 2020 Thanks Ed. I just this minute registered and made a support ticket on behalf of the customer(s) Link to comment Share on other sites More sharing options...
wain71 Posted February 18, 2020 Author Share Posted February 18, 2020 I have had a reply from Jack at PP.. He advised that products like UWXP edits a light file.. I removed UWXP, reinstalled any missing files by running XP installer and all is good now.. I did submit a support ticket and got a reply within 2 hours but have not been able to post on here... Great service from Pilot plus.. Link to comment Share on other sites More sharing options...
NDRustyfan Posted February 19, 2020 Share Posted February 19, 2020 17 hours ago, wain71 said: I have had a reply from Jack at PP.. He advised that products like UWXP edits a light file.. I removed UWXP, reinstalled any missing files by running XP installer and all is good now.. I did submit a support ticket and got a reply within 2 hours but have not been able to post on here... Great service from Pilot plus.. I don’t want to uninstall UWXP, I like what is does for my sim, and it’s a product I bought and paid for. Link to comment Share on other sites More sharing options...
Jon Clarke Posted February 19, 2020 Share Posted February 19, 2020 I have UWXP installed but only utilise parts of it. In the lighting options I have Lights Power set to 0% but the next 2 options of Near and Far Lighting I have at aroiund 40+%. Here are 2 pics showing what I see at EGGD. The first is at 19.08 hrs in July, the second at 19.33 hrs same month/day. As you can see my airport lights are not on at 19.08 hrs but are on at 19.33hrs. 19.08 hrs 19.33 hrs Link to comment Share on other sites More sharing options...
NDRustyfan Posted February 20, 2020 Share Posted February 20, 2020 22 hours ago, Jon Clarke said: I have UWXP installed but only utilise parts of it. In the lighting options I have Lights Power set to 0% but the next 2 options of Near and Far Lighting I have at aroiund 40+%. Here are 2 pics showing what I see at EGGD. The first is at 19.08 hrs in July, the second at 19.33 hrs same month/day. As you can see my airport lights are not on at 19.08 hrs but are on at 19.33hrs. 19.08 hrs 19.33 hrs Thanks I just turned off the lighting in UWXP and I am using everything else, and now the lights turn off during the day! Link to comment Share on other sites More sharing options...
Jon Clarke Posted February 20, 2020 Share Posted February 20, 2020 That's good. Maybe not the prefect solution but one that works. There are many circumstances where addons clash to various degrees as yo know. Link to comment Share on other sites More sharing options...
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