Chris Wright Posted March 25, 2017 Share Posted March 25, 2017 gee there's been a GREAT deal of thread locking going on! the following is offered in the interests of users helping users. re: this thread and the announcement thread about deleting various .inactive files... deleting the files as recommended for the temporary fix didn't work for me - the solution was to uninstall the product and reinstall (which took almost 4 hours, using the multithread option in ftxc3). re: this thread on vas... user feedback: disappointing that this does not appear to have been looked at and that there APPEARS to be a 'head in the sand' attitude to customer freedback on the matter. i have also had this issue (p3dv3.4 user). re: this thread on notifications... ftxc3 should of course be sufficient for such notifications but for customer feedback purposes, it seems VERY heavy handed to have seen so many threads locked since this update was released. for info/hth. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 25, 2017 Share Posted March 25, 2017 Thank you for your input. I have no idea what you read into threads being locked. Apparently you consider it to be some sort of display of disapproval. This is not necessarily the case, there are numerous reasons and one is to prevent the useful information in the topic becoming lost in further additions to that thread. Link to comment Share on other sites More sharing options...
John Haley Posted March 25, 2017 Share Posted March 25, 2017 Thanks Nick, but I did ask questions in my post from earlier today related to the latest version of Vector involving rounding of coastlines that I was hoping for some feedback on. I really think this is the forum where we should/could have these discussions and help each other if we can't get precise responses from the developer(s) regarding VAS issues. If not here, then where do we post? Isn't it of benefit to Orbx in the end to allow users to discuss their issues. Those who don't experience problems won't be interested in reading the content here anyway. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 25, 2017 Share Posted March 25, 2017 Of course you can ask questions about problems you may be having with the products, that is what the forums are for. I have read your post in the locked topic again and I can't see any questions in there, more statements but perhaps I have misunderstood. The question asked in that topic was had the VAS problems in the specific area been addressed and the answer does appear to be no. From what you yourself wrote, the developer does not agree that the problems exist. The subject of Vector and VAS has been very extensively covered already in these forums. If you have a new and different question, by all means post a topic on that subject. Link to comment Share on other sites More sharing options...
hkterry Posted March 26, 2017 Share Posted March 26, 2017 Dear Nick Before I updated the Vector 1.51 version, I installed the Aerosoft Madeira -X Evolution and the elevation is correct. But after I updated to Version 1.51, the elevation found wrong even after I run the tool. Moreover, when I checked the list in the Insertion Point of FTX Central 3, there is no FTX Global Vector Entry (AEC) therein. Also the Open LP of Europe and FTX scenery always above the 3rd Party Scenery when installed. Any amendment for these in future. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2017 Share Posted March 26, 2017 Hello, You should be able to correct the Open LC library entries with the insertion tool. I don't understand why Vector should affect Madeira X, unless perhaps some of the files that need to be removed have been replaced by the update. Link to comment Share on other sites More sharing options...
shermank Posted March 26, 2017 Share Posted March 26, 2017 I asedk this question in the locked forum, and got no answer. So, forgive me for asking again. I have what I think is a successful download and installation, at least no anomalies so far. But, the configuration tool identifies itself as Vector 1.50, not 1.51. Am I still using the same old vector, or is this simply a case of mislabeling. Thanks.... Sherm Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2017 Share Posted March 26, 2017 Hello, The answer is in the said locked topic and here Link to comment Share on other sites More sharing options...
shermank Posted March 26, 2017 Share Posted March 26, 2017 1 minute ago, Nick Cooper said: Hello, The answer is in the said locked topic Thank you NIck. I evidently missed that answer in the other thread. FWIW, I appreciate the patience and personal attention you have shown throughout this situation as well as so many other issues brought up by owners. This falls under the heading of Terrific Customer Appreciation and Support. Sherm 1 minute ago, Nick Cooper said: Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2017 Share Posted March 26, 2017 Thanks. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 Hi Nick, just found this thread, is it advisable to wait for a fix for this update or should I just uninstall and redownload Vector? I saw all the locked threads and you really took ownership of this issue in a very gracious way, and I saw your recommendation about deleting certain files. All appreciated. So as it stands now, I don't know what Orbx is advising, wait or uninstall the old and D/L the new? Thanks. Best regards. Jack Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2017 Share Posted March 26, 2017 Hello Jack, If you just delete these eight files, it should be fine. APT_BISF.inactive APT_BIAR.inactive APT_BINF.inactive APT_BIRK.inactive ABP_BISF.inactive ABP_BIAR.inactive ABP_BINF.inactive ABP_BIRK.inactive There is certainly no need to download either the update or the full product. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 Thanks Nick, but I don't understand when you say no need to download the update. If I just delete the files listed above that's the update? What steps are recommended? Let FTX update it, then before running AEC delete these files and then run AEC? Sound correct? And thanks for your help. Link to comment Share on other sites More sharing options...
Stewart Hobson Posted March 26, 2017 Share Posted March 26, 2017 Jack, There's really no need to re-run the AEC tool after you've downloaded and installed the new v1.51. The new Vector doesn't make any changes to airports whose elevations have already been corrected. The trouble folks are having is because they are running the automatic AEC tool when they don't need to, so Nick is suggesting that if you want to run the auto AEC tool, delete those 8 files first. I don't the see the point in re-running the tool and have not done so. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 3 minutes ago, Stewart Hobson said: Jack, There's really no need to re-run the AEC tool after you've downloaded and installed the new v1.51. The new Vector doesn't make any changes to airports whose elevations have already been corrected. The trouble folks are having is because they are running the automatic AEC tool when they don't need to, so Nick is suggesting that if you want to run the auto AEC tool, delete those 8 files first. I don't the see the point in re-running the tool and have not done so. Thanks Stew. So I run the updater and then delete those files if I want to run AEC. Got it. Most appreciated. Think I'll do it now as I ain't gonna be buying KSAN today. Soon, oh so soon..... Link to comment Share on other sites More sharing options...
Stewart Hobson Posted March 26, 2017 Share Posted March 26, 2017 Yep, you got it. Save yourself the trouble and don't bother running the auto AEC tool, that way you don't have to worry about deleting anything. Anytime you run into an elevation problem with a new airport, simply apply the elevation correction manually. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 17 minutes ago, Stewart Hobson said: Yep, you got it. Save yourself the trouble and don't bother running the auto AEC tool, that way you don't have to worry about deleting anything. Anytime you run into an elevation problem with a new airport, simply apply the elevation correction manually. I see, manually. Makes sense Stew. Thanks. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2017 Share Posted March 26, 2017 Sorry Jack, I wrongly thought you had already done the update. How the update works is to reset all the Vector control panel options to default and save a temporary profile. Then it adds all the new files. When it has finished, it restores the profile and all should be well. Any duplicates are deleted by the Vector control panel which has been modified by Pilot's to do this and prevent the errors. For reasons that have not yet been established, in the case of the eight files, this process does not take place, so if they are inactive, the active files are replaced but the inactive files are not deleted. It cannot be that there are both active and inactive files at the same time and this is what causes the error. However, diligent research by Ed has revealed that it is only these eight files that are affected, out of tens of thousands. Deleting them after the update and before the auto-config is run will remove the duplicates and therefore the error. Once this is done, Vector will work exactly as it should. As Stewart says, there is no need to run the auto-config because after the update, the pre-existing config is restored. Manually disabling the airports is a good option but if you delete the offending files, auto-config will work too. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 Thank you Nick. No, I had been holding off after seeing the issues others had. And after reading a lot of posts I was unsure of the proper procedure. So this also means I'll have to bring back in my saved lights profile too I imagine. No problem. I'm going to do it now. Thanks for explaining this. Link to comment Share on other sites More sharing options...
shermank Posted March 26, 2017 Share Posted March 26, 2017 in re the config tool and the 8 files, I ran the config too before seeing this info. Should I simply leave the 8 files in place or go ahead and delete. Then. My initial thought is to move the files to storage, out of the Vector folder, and see what happens. Thanks for any thoughts and procedures on this. Sherm Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2017 Share Posted March 26, 2017 If you didn't have an error, I would leave well alone. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 Hi Nick, I just wanted to let you know I updated Vector and then deleted the files and as a test ran AEC. Works A-OK. Your help is very much appreciated but I'd like to know one thing, how in the world do you know all this stuff? I'm amazed but very pleased. Thank you Nick! Link to comment Share on other sites More sharing options...
shermank Posted March 26, 2017 Share Posted March 26, 2017 4 hours ago, Nick Cooper said: If you didn't have an error, I would leave well alone. What!!!! No tweaking???? Oh, the horror, the horror......:-) Again, thanks....wilco... Sherm Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2017 Share Posted March 26, 2017 Thanks Jack. I don't know all this stuff but I do know who to ask when my bit of knowledge runs out Link to comment Share on other sites More sharing options...
Stewart Hobson Posted March 26, 2017 Share Posted March 26, 2017 Nick has inside help we mere mortals are not privy to. Ha! Jack, You should be aware that if you have made any manual changes to any airport AEC, your running the auto AEC tool has negated those changes. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 3 minutes ago, Stewart Hobson said: Nick has inside help we mere mortals are not privy to. Ha! Jack, You should be aware that if you have made any manual changes to any airport AEC, your running the auto AEC tool has negated those changes. Hi Stew, I may have made a manual change or two but that was a while ago when I did a ferry flight over Canada somewhere. Not a big deal as I'll make notes now if I have to make any manual changes with AEC. You guys are the BEST! Link to comment Share on other sites More sharing options...
Stewart Hobson Posted March 26, 2017 Share Posted March 26, 2017 Jack, I have a list of about 27 airports which I've had to run a manual AEC correction. All but one have AEC disabled. The lone AEC "enabled" is a freeware version of Albuquerque KABQ, which has its own set of problems. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 2 minutes ago, Stewart Hobson said: Jack, I have a list of about 27 airports which I've had to run a manual AEC correction. All but one have AEC disabled. The lone AEC "enabled" is a freeware version of Albuquerque KABQ, which has its own set of problems. Could you PM me your list Stew so I can go to all of them and check it out? Link to comment Share on other sites More sharing options...
Stewart Hobson Posted March 26, 2017 Share Posted March 26, 2017 Jack, PM sent. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted March 26, 2017 Share Posted March 26, 2017 5 minutes ago, Stewart Hobson said: Jack, PM sent. Thanks again Stew! Link to comment Share on other sites More sharing options...
downscc Posted March 26, 2017 Share Posted March 26, 2017 I blindly trusted the update without looking for problems in the forum, not even the update announcement, so i fell into the trap of not deleting the 8 files before running the AEC tool, which I wanted to run because I added two airport sceneries to my library. Now after deleting those files I still cannot run the AEC tool so I am in the process of downloading for the next 40 min. Fooled me once. I will certainly check the forum before using FTX Central to updates products in the future. Perhaps you beta testing might improve as the result of this?? Oh wait, I assumed you test the updates. Sorry. Is it unreasonable for the FTX Central Updater to take care of this kind of housekeeping? At least inhibit the FTX Central from blindly updating a flawed update. Link to comment Share on other sites More sharing options...
G-YMML Posted March 27, 2017 Share Posted March 27, 2017 Any way to issue the update for AEC auto-config? It still show ver 1.50, not 1.51. I honestly don't want to go with full re-install of FTX stuff. Thanks. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 27, 2017 Share Posted March 27, 2017 Hello, The eight files are the only error and if an error remains after deleting them, it was very likely already there. There is no need to run the AEC auto configuration after installing the update. 1.50 is the latest version of the Vector control panel. No, this error did not occur in pre-release testing. All these questions have already been asked and answered. Apologies for inconvenience have already been made. I apologise for the inconvenience again. Link to comment Share on other sites More sharing options...
ve2dgz Posted March 27, 2017 Share Posted March 27, 2017 "it was very likely already there" You are right, I just checked and they are there. Have not updated yet. Just for info. Cheers Link to comment Share on other sites More sharing options...
Bushpounder Posted March 27, 2017 Share Posted March 27, 2017 Are they working on a regular update for this now that doesn't need any manipulation other than a button click? I'd rather wait if I can and have it all automated like all the other updates have been. Thanks! Don Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 27, 2017 Share Posted March 27, 2017 Hello Don, Yes, the question has gone back to Pilot's whose software it is. If you would prefer to wait, by all means do so. Eventually, we will all have an update that works with one button click. We didn't expect this and as I have said before, we didn't find it happening when we tested it and we are sorry for the inconvenience. Link to comment Share on other sites More sharing options...
shermank Posted March 27, 2017 Share Posted March 27, 2017 FWIW, I like so many others, have downloaded and installed the present update without any issues, simply by following instructions. There has been no need for me to delete any files. The files mentioned by Ed in the initial announcement are all in Iceland. I have checked each of the airports, and all are perfectly flattened with no plateaus or other irregularities. As someone else pointed out, perhaps Doogles (spelling???), once you have downloaded and installed Vector 1.50, (1), reopen FTXC and click on the Vectors Box in the FTX Global Range section. Hover your mouse over the text which reads "This product is installed and up to date". A popup will appear revealing that it is in fact Vectors 1.5.1 Sherm Link to comment Share on other sites More sharing options...
Bushpounder Posted March 27, 2017 Share Posted March 27, 2017 Thank you, Nick! I appreciate the answer and how fast ORBX is addressing this. Wish others did it this fast! Don Link to comment Share on other sites More sharing options...
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