Majickthyse Posted December 23, 2020 Share Posted December 23, 2020 Hi All, I've been using the Orbx Tacoma Narrows quite happily since it was released. But I tried to fly there yesterday after the VR update and it crashes to desktop, even outside VR. Anyone else having this issue? Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 23, 2020 Share Posted December 23, 2020 Hello, I can report that I do not. Which aircraft are you using and have you modified it in any way? Link to comment Share on other sites More sharing options...
Majickthyse Posted December 23, 2020 Author Share Posted December 23, 2020 Hi Nick, Hmmm well I am using the C172 Aerobat with a realism mod. I'll give it a try with a different aircraft and see what happens. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 23, 2020 Author Share Posted December 23, 2020 The problem is also happening with the standard C172, so I don't think it's aircraft related. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 24, 2020 Share Posted December 24, 2020 Hello, perhaps try verify files for KTIW, in case the update has somehow affected them. I am assuming that you purchased with Orbx Central? I think it to be unlikely though. If that does not help, to rule out a newly introduced conflict, try renaming your Community folder to CommunityX. Then create a new Community folder, in the same place and move just KTIW into it. This will of course remove any other addons. See if you can then visit KTIW without the CTD. The process is easily reversed, once you have done the test. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 24, 2020 Author Share Posted December 24, 2020 Hi Nick, I ordered through the MSFS Marketplace. By the way earlier when I said Cessna 172 Aerobat with realism mod I meant C152. Then I tried the C172 as that is unmodded. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 24, 2020 Share Posted December 24, 2020 Thanks, where does the Marketplace install this product? Link to comment Share on other sites More sharing options...
Majickthyse Posted December 24, 2020 Author Share Posted December 24, 2020 Hi Nick, Users/Username/Appdata/Roaming/Microsoft Flight Simulator/Packages/Official/Steam/Orbx-airport-ktiw-tacoma-narrows Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 24, 2020 Share Posted December 24, 2020 Hello, now I am struggling a bit, as Orbx Central cannot work with those files. Could you try uninstalling and reinstalling with the Content manager? You might want to make a backup before you start, just in case it goes wrong. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 24, 2020 Author Share Posted December 24, 2020 I can do that if you like but I already reinstalled it via Content Manager this morning. Also, I've just loaded Orcas Island no problem. It's in the same directory path. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 24, 2020 Author Share Posted December 24, 2020 Hi Nick, A bit more information for you if this helps. The default Seattle Tacoma International does not load (CTD) with Tacoma Narrows installed. If I delete Tacoma Narrows, Seattle Tacoma International does load. I assume there is a radius around a particular point where add-ons will be loaded. Tacoma Narrows must be outside the radius for Orcas Island but inside the radius for Seattle Tacoma Intl. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 24, 2020 Author Share Posted December 24, 2020 Some more info for you Nick, As an experiment I moved Tacoma Narrows from it's default location (the one I listed earlier) into the Packages/Community folder. It still causes the CTD. I should also mention that this isn't the only third party add-on that is having problems following Asobo updates. Redwings Sion airport causes a CTD in exactly the same way, but only on the version bought via the Marketplace. This is affecting several users (as far as I know all those who bought via Marketplace). Apparently Redwing say they have a fix but are waiting for Asobo to put it up on the Marketplace. I have a concern that every time a world update is released it will become a lottery which DLCs will work and which will CTD Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 24, 2020 Share Posted December 24, 2020 Hello, I have read that there is a problem after the update with the Drzewiecki Design product that they have acknowledged and will be fixing. I don't see it but of course, their products are installed into the Community folder by Orbx Central. I don't know if that is relevant or not, to be honest. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 24, 2020 Author Share Posted December 24, 2020 I don't have any of the Drzewiecki products. so hopefully it's not a factor in this case. I guess as no-one else has waded in on this thread it is likely to be something specific to my set up in this case, but it did work fine until I tried to start there after the last Asobo update. Anyway, have a great Xmas Nick, maybe it will sort itself out over the hols or Asobo will correct something their end Link to comment Share on other sites More sharing options...
Majickthyse Posted December 27, 2020 Author Share Posted December 27, 2020 Tacoma Narrows will still not work for me. Does anyone else have this issue who bought it on Marketplace? Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 27, 2020 Share Posted December 27, 2020 Hello, have you tried deleting the rolling cache, if you are using one? Link to comment Share on other sites More sharing options...
Majickthyse Posted December 27, 2020 Author Share Posted December 27, 2020 Hi Nick, I don't use rolling cache. However, I have now managed to get it working once by putting an A320 on the runway, so I will spend some more time trying more aircraft to see what works and what doesn't. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 28, 2020 Author Share Posted December 28, 2020 I've done some more experimenting. If I load MSFS with Tacoma Narrows installed, departing from there causes a CTD regardless of what plane I use. However, if I delete Tacoma Narrows, restart MSFS, and then install it again, it is possible to fly from there and the scenery is definitely present. This seems to work with all aircraft. But I have noticed there are fewer parking spots available to start from than there are when it was installed before MSFS start up. I hope this information might help narrow down the problem. Link to comment Share on other sites More sharing options...
EvidencePlz Posted December 29, 2020 Share Posted December 29, 2020 I'm having the exact same issue as OP has described. Can't load into any airport anywhere near Seattle, Washington if Orbx's KTIW Tacoma Narrows airport is installed, which I bought from the MSFS marketplace a day ago. It just produces an instant CTD approximately half a minute after I click the Fly button. I don't have Drzewiecki Design's Seattle addon installed. If I uninstall Orbx's KTIW Tacoma Narrows airport, I can load into any airport in Seattle area as usual, without experiencing CTDs. Some others are having the same issue and have written about it on AVSIM: https://www.avsim.com/forums/topic/589940-ctd-with-Orbx-ktiw-and-drzewiecki-designs-seattle/ Link to comment Share on other sites More sharing options...
Majickthyse Posted December 29, 2020 Author Share Posted December 29, 2020 I'm sorry to hear you also have the problem but it is good to hear there are others too. Lets hope it can be fixed! Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 29, 2020 Share Posted December 29, 2020 Hello, I have seen it reported that Drzewiecki Design have identified the problem with their scenery. I am unable to replicate the problem at all though. Can you confirm: 1. if the product(s) were bought at Orbx Direct or the Marketplace 2. which version of the simulator you are using in case either of these are factors. Thanks. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 29, 2020 Author Share Posted December 29, 2020 Hi Nick, Just to be clear, I do not have any Dwzewieck Design products installed and never have. 1. I bought Tacoma Narrows on Marketplace. 2. I'm running the Premium Deluxe version of flight sim (Steam). Link to comment Share on other sites More sharing options...
EvidencePlz Posted December 29, 2020 Share Posted December 29, 2020 1. if the product(s) were bought at Orbx Direct or the Marketplace. Answer: Marketplace 2. which version of the simulator you are using. Answer: the very latest. 1.12.13.0, Premium Deluxe version, bought from Microsoft Store. I've filed a bug report through MSFS zendesk just now. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 29, 2020 Share Posted December 29, 2020 Hello, thanks. I terms of version, I did not mean which simulator version, as the question is redundant due to the mandatory nature of the updates. I meant, did it come from the Microsoft store Aerosoft DVD version Steam version X Box try for £1 version? Link to comment Share on other sites More sharing options...
EvidencePlz Posted December 29, 2020 Share Posted December 29, 2020 Hello Nick, It came from Microsoft Store. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 29, 2020 Share Posted December 29, 2020 Thanks. It seems that the Marketplace is a common factor but I am unable to test the theory. If any customer visits this topic and also bought KTIW from the Marketplace but finds that it and its nearby airports work, I would be grateful for any feedback. Link to comment Share on other sites More sharing options...
EvidencePlz Posted December 31, 2020 Share Posted December 31, 2020 Eureka! Looks like I've been able to find a workaround and possibly found a cause to this issue. At first, here's the recap: Everything's been fine with user's (me) MSFS 2020 (bought from Microsoft Store, and he also buys all addons, whether aircraft or scenery, from MSFS' in-sim Marketplace) until he buys and downloads six airport addons from the said MSFS marketplace during this ongoing sale/discount even that Microsoft is offering, TWO of which are made by Orbx (KTIW and EGNM). Community folder is empty. Rolling cache is deleted and therefore permanently disabled. Physical RAM is 16 GB and virtual memory page size is three times more than that (48 GB). The problem: In this situation, If user wants to spawn at either this newly bought Orbx KTIW or any default airport near it (such as KPWT, KSEA, KRNT in Seattle, Washington), the whole MSFS sim crashes to desktop aka CTD. Doesn't matter what aircraft. If the user moves the following folders/airports out of the MSFS installation folder and into somewhere else (by using cut-paste): then he's able to spawn (FINALLY!!) at either the newly bought Orbx KTIW (and enjoy it in its full glory) or any default stock airport near it, such as KPWT, KSEA, KRNT or any airport in Seattle, Washington. There's absolutely no CTD or any other issue this time around, provided that these payware third party folders/airports have been moved out of the MSFS installation folder, like it's shown in the picture above. What's extremely important in my opinion to note here is the fact that for MSFS 2020, I also have Orbx: EGLC, EGNM, EGPN, LIEO, London City Landmarks and last but not the least, the newly bought KTIW. I haven't moved any of these Orbx products out of their installation folder. They all remain intact, useable and visible in the sim. These Orbx products are NOT conflicting with ORNX KTIW, nearby Seattle airports and causing CTD. So, in short, according to my experiment conducted so far, Orbx: EGLC, EGNM, EGPN, LIEO, London City Landmarks and the newly bought KTIW aren't causing conflict with either each other or the default Seattle airports such as KPWT, KRNT etc. At this point, in my opinion, Orbx is not at fault here. I'm now off to conduct further experiments, which involves putting the airports in the picture above back into the MSFS installation/root folder one by one in an attempt to find the culprit airport behind my particular CTD issue. Among the ones shown in the picture above, my preliminary suspicion are on: Aerosoft EDDK, Creative Mesh 3U2, Flightbeam KPDX and LVFR KSAN, as these four are the ones I bought along with Orbx EGNM and Orbx KTIW during this ongoing Microsoft Marketplace sale/discount event, right after which this CTD issue reared its head. More info to follow. The thread in this forum that inspired me to do this is the following: https://orbxsystems.com/forum/topic/199932-wycombe-air-park-egtb-ctd-at-the-same-point-on-the-loading-screen-every-time-i-try-to-start-a-flight/ Link to comment Share on other sites More sharing options...
Jon Clarke Posted December 31, 2020 Share Posted December 31, 2020 Do those airports you listed that you got from Market Place install into the Official folder and have you moved them to the Community folder without any CTD? Link to comment Share on other sites More sharing options...
EvidencePlz Posted December 31, 2020 Share Posted December 31, 2020 11 minutes ago, Jon Clarke said: Do those airports you listed that you got from Market Place install into the Official folder and have you moved them to the Community folder without any CTD? Hello Jon, Good morning. Merry Christmas and Happy new year (in advance) to you. Answer to question number 1: They all install into the Official folder by default. Exact path: E:\Microsoft Flight Simulator\Official\OneStore. Addons bought and installed directly from MSFS in-sim Marketplace don't go into Community folder. The community folder is empty and untouched. Answer to question number 2: No, I haven't moved them to the community folder. They initially got installed to the Official folder as they normally do. It's just that I've now moved them to a custom, user-created folder on a different drive that I named "MSFS ctd airport testing folder" just to conduct this bug-hunting experiment. EDIT: okay I think I understand what you want me to do. You want me to take the airports listed in the picture and move them into the Community folder and then see if it causes CTD? Thanks for the suggestion if that's what you meant. It's on my to-do list now. Will report back. Link to comment Share on other sites More sharing options...
EvidencePlz Posted December 31, 2020 Share Posted December 31, 2020 Alright, so after approximately 2-3 hours of investigation and experiments, I can now confirm, without any doubt, that in my particular case, it's the Pilot Plus EGTB Wycombe addon that's been causing the CTD and conflicts with Orbx KTIW and airports in Seattle, Washington. With Pilot Plus EGTB Wycombe uninstalled, I don't have any issue with spawning at either Orbx KTIW or any airport in Seattle. With Pilot Plus EGTB Wycombe installed in either Community or Official folder, I have CTD at either Orbx KTIW or any airport in Seattle. If I uninstall Orbx KTIW but have Pilot Plus EGTB Wycombe installed in either Community or Official folder, all airports in Seattle, Washington work as expected without CTD. If I have both Pilot Plus EGTB Wycombe and Orbx KTIW installed in either Community or Official folder, spawning at the former airport works as expected without CTD. I bought Pilot Plus EGTB Wycombe from MSFS marketplace, and not Orbx. I guess that for a temporary workaround I'll just have to keep EGTB uninstalled (or moved to a different folder and only move it back to Official folder when I wanna use it while flying in UK) and contact and report the issue to the developer directly. And hopefully this investigation and subsequent report help Orbx and the forum users on here in some way. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 31, 2020 Author Share Posted December 31, 2020 That's interesting, because I've been running Pilot Plus EGTB Wycombe alongside Orbx Tacoma Narrows for several weeks without any issue, until the recent Asobo updates. I'll try moving the Pilot Plus product and see what happens. But in any case, I wouldn't blame the Pilot Plus product for this as both products have been working fine. I think the fault lies with Asobo in some way because their updates have triggered the issue. Link to comment Share on other sites More sharing options...
EvidencePlz Posted December 31, 2020 Share Posted December 31, 2020 4 minutes ago, Majickthyse said: That's interesting, because I've been running Pilot Plus EGTB Wycombe alongside Orbx Tacoma Narrows for several weeks without any issue, until the recent Asobo updates. I'll try moving the Pilot Plus product and see what happens. But in any case, I wouldn't blame the Pilot Plus product for this as both products have been working fine. I think the fault lies with Asobo in some way because their updates have triggered the issue. There's a difference between you and I though. You bought MSFS premium deluxe edition from Steam. I bought the same edition but from Microsoft Store. So that might be a cause of some sort. Also, the latest Asobo update could also be a factor. And like Nick said earlier, the marketplace could also be a big factor. And nope I'm definitely not blaming anyone, and I'm a big fan of both Orbx and Pilot Plus and will always be . Bugs will happen with software, hardware and life. That's a given and at this point I've accepted it lol. Anyways move EGTB somewhere else and see if you can load into Orbx KTIW without issues. Let us know the result if possible. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 31, 2020 Author Share Posted December 31, 2020 I'm getting the same as you. With Wycombe off the system Tacoma Narrows works. With Wycombe back in via the community folder Tacoma Narrows doesn't work. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 31, 2020 Share Posted December 31, 2020 Hello, thanks for all this research. I have MSFS bought from the Microsoft Store. All my addon airports are installed by Orbx Central. I can load anywhere I want to with them all installed, to include KTIW and EGTB. Logically, the Marketplace must be doing something that Asobo did not anticipate. Can you attach a copy of the Content.xml file with everything installed? Link to comment Share on other sites More sharing options...
Majickthyse Posted December 31, 2020 Author Share Posted December 31, 2020 Hi Nick, Content.xml attached Content.xml Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 31, 2020 Share Posted December 31, 2020 Hello, thanks. As a somewhat radical test, I moved all my addons into the OneStore folder, leaving the Community folder empty and cleared the Content.xml file. Perhaps disappointingly, I was still able to load at both KTIW and EGTB in just the same way and the Content.xml file looked pretty much the same. The solution to this still seems to be some way off. At least there is the partial one of removing one or other of them. It looks like we are all using the Premium Deluxe version too. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 31, 2020 Author Share Posted December 31, 2020 Nick, I mentioned this earlier in the thread but I'll mention it again just in case it helps, Redwing's Sion Airport was causing a CTD in it's own right, and only on the Marketplace version. Redwing supplied a fix. I'll ask them what the technical issue was, maybe it will be helpful. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 31, 2020 Share Posted December 31, 2020 Many thanks. Link to comment Share on other sites More sharing options...
Majickthyse Posted December 31, 2020 Author Share Posted December 31, 2020 Redwing say that in the case of their Sion Product, there was an incompatibility with another of their products, where the same animation file was being used in both. Not sure if that is any help for this problem... Happy New Year! Link to comment Share on other sites More sharing options...
Ardbeg1977 Posted January 2, 2021 Share Posted January 2, 2021 Hi Nick and Majickthyse, After hours of troubleshooting, I found that if I uninstall Flightbeam KDEN, which I purchased from the MSFS Marketplace, I am able to launch a flight from EGTB. So, some change that has been made to this scenery has conflicted with EGTB. Happy New Year! Regards David Link to comment Share on other sites More sharing options...
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