najibus Posted March 31, 2020 Share Posted March 31, 2020 Unable to update ( or even reinstall ) ORX Libraries ; Download interrups and getting message : " connection interrupted , retry again " I have been retrying for 48 hours ; Thanks for help Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: Link to comment Share on other sites More sharing options...
najibus Posted March 31, 2020 Author Share Posted March 31, 2020 I have deactivated windows firewall , but no way Link to comment Share on other sites More sharing options...
najibus Posted March 31, 2020 Author Share Posted March 31, 2020 central.log Link to comment Share on other sites More sharing options...
najibus Posted March 31, 2020 Author Share Posted March 31, 2020 Just now, najibus said: central.log 1.2 MB · 0 downloads Still no answer for my problem : impossible to install ou update Orbx Libraries : "Connection interrupted.retry" Please help Link to comment Share on other sites More sharing options...
Ben McClintock Posted April 1, 2020 Share Posted April 1, 2020 Can you download this file manually in your browser? https://orbxcdn.com/v4//orbxlibs/b5a44a82-0e60-45e0-b0e4-b1b3cca2dfa5.c.zip Link to comment Share on other sites More sharing options...
najibus Posted April 1, 2020 Author Share Posted April 1, 2020 Having problem for days with installation of Orbx libraries (" Connction interrupted ; Retry" ) , i deleted all Orbx files + all Orbx AppData entries , ,rebooted , then reinstalled Orbx Direct . BUT still impossible to install any Orbx stuff : Orbx Base , Orbx libraies ..... Always the same messge : " Connection interrupte ; Retry" ; I disabled Windows firewall and Windows Defender , but no way to install; Please HELP Link to comment Share on other sites More sharing options...
najibus Posted April 1, 2020 Author Share Posted April 1, 2020 Yes i can download this file with my browser ; But trying yesterday to resolve my problem I deleted all Orbx files and its AppData entries, reinstalled Orbx Central , but no way to reinstall any Orbx product : Base , Libraies , Regions , airports ... Always the same problem : " Connection interrupted , Retry " Thanks for your answer and Help Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted April 2, 2020 Share Posted April 2, 2020 Hello, If you can download the file in the browser, this suggests that something is preventing Orbx Central from downloading the files. Please try the following: Quote Downloads are slow or not completing There are many factors that affect the download speed in Central. Slow download speeds are often caused by the location Central is writing files to. Devices such as USB drives or failing hard drives are common causes for this issue. Try to change your temporary location (Orbx Central, Settings, Downloader) and attempt an installation again. Link to comment Share on other sites More sharing options...
najibus Posted April 2, 2020 Author Share Posted April 2, 2020 Hello Still noway to install Libraries and other stuff. I changed my temporary location -> same problem . Re-installed Orbx central -> same problem ; Firewall off , Windows Defender off-> same problem. Only Global Base , North California and Southern California were possible to install but through manual download , but no use without the Libraries . Is ther a way to manualy dowload and install the Libraries ? Thanks for your HELP Link to comment Share on other sites More sharing options...
najibus Posted April 3, 2020 Author Share Posted April 3, 2020 Well i give up . Impossible to install any Orbx product . Tried everything and getting no help . Have to find a replacement product . Bye Link to comment Share on other sites More sharing options...
najibus Posted April 9, 2020 Author Share Posted April 9, 2020 Thank you for not Helping Orbx Central is rubbish Fortunatly FTX Central 3 is a little help : able to dowload some products with it , but not the important and EXPENSIVE ones : TE Great Britain , TE Netherlands , Open LC Africa , Honolulu Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 9, 2020 Share Posted April 9, 2020 Hello, you had stated that you had given up and left. If in fact you still want support, please install Orbx Central again, attempt to install a product and if you encounter the error message again, please post an up to date copy of the central.log file. Thanks. Link to comment Share on other sites More sharing options...
najibus Posted April 10, 2020 Author Share Posted April 10, 2020 Hello Nick It is hard to give up with Orbx I insttaled Orbx Central , tried to install a product but still no way : same error "Connection interrupted.Retrying..." here is a copy of the central.log Thanks central.log Link to comment Share on other sites More sharing options...
najibus Posted April 14, 2020 Author Share Posted April 14, 2020 Can somebody help ?? Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted April 15, 2020 Share Posted April 15, 2020 Hi Please make sure your sim is not running. Then go to settings\downloader and clear the temp location. Then go to the location you designated for backups and delete the "orbxlibs" folder. Then go to settings\help and run the sync simulator function. Then try again. Link to comment Share on other sites More sharing options...
najibus Posted April 15, 2020 Author Share Posted April 15, 2020 Thanks Doug , but no way to make it work. Tried everything but nothing works. What else can i try ? Send you my Central.log Thanks again Link to comment Share on other sites More sharing options...
najibus Posted April 17, 2020 Author Share Posted April 17, 2020 Any help please Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted April 17, 2020 Share Posted April 17, 2020 1. Ensure your .net framework is updated with versions 2,3 and 4, using the tool found at the link. http://www.asoft.be/prod_netver.html 2. Ensure your UAC is turned off, and that you are running as administrator. 3. Check and\or disable your antivirus and be sure it is not being blocked. 4. Have a close look in your computers program list for any other antivirus programs that may have been installed without your knowledge. 5. Ensure your windows firewall is allowing the app. Link to comment Share on other sites More sharing options...
najibus Posted April 20, 2020 Author Share Posted April 20, 2020 Thanks Doug . Yes it was the problem with a corrupt .net framework 4 . Solved with a clean reinstall of Window 10. . All working OK Thanks again 1 Link to comment Share on other sites More sharing options...
Sheldo Posted May 7, 2020 Share Posted May 7, 2020 On 4/1/2020 at 10:39 AM, Ben McClintock said: Can you download this file manually in your browser? https://orbxcdn.com/v4//orbxlibs/b5a44a82-0e60-45e0-b0e4-b1b3cca2dfa5.c.zip Hi Ben,I have this problem and have done everything that Doug,and Mitchell have said (no improvement) what am I supposed to do with this download that you are referring to please ? Best regards Keith Link to comment Share on other sites More sharing options...
skyscott Posted December 11, 2020 Share Posted December 11, 2020 having same thing here is a copy of my cenrtal log central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 11, 2020 Share Posted December 11, 2020 Hello, I am getting a "the requested file does not exist" message. Link to comment Share on other sites More sharing options...
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