Adam.W Posted July 23, 2019 Author Share Posted July 23, 2019 The product semi works. its that things don't load. how can I verfify files. Also I have installed and unuinstalled like 2 times and neither time it has made a difference. Link to comment Share on other sites More sharing options...
Adam.W Posted July 23, 2019 Author Share Posted July 23, 2019 But even if the issue is resolved I can barely run it on my pc. It just makes it so much easier to refund it. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 23, 2019 Share Posted July 23, 2019 Hello, every product has a Verify Files tab in FTX Central. Link to comment Share on other sites More sharing options...
Adam.W Posted July 23, 2019 Author Share Posted July 23, 2019 I have verified it. Still no difference Link to comment Share on other sites More sharing options...
carlosqr Posted July 24, 2019 Share Posted July 24, 2019 Hi Nick / Dough Would you approve this advise? Adam Why don't you delete those scenery config files? Then run the sim for it to create a new one, then close your sim and run FTX Central for it to update the scenery file and then launch the sim and test. If your Dubai is old version you would have to add it again, as far as I remember, if it is new (installed but the latest method xml) then you'll find it already installed. I think this option could be useful just to create a healthy scenery file, for Adam to test? Do you agree/recommend it in this case? Regards Carlos Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 I tried and its still not changed. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 Hello, we stil have not seen your scenery.cfg file. Can you attach a copy of the scenery.cfg file please? Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 Because its not there. I sent the 3 that I found but none of them were for AusV2 Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 Hello, FSX and FSX-SE will not work at all unless there is a scenery.cfg file at C:\programdata\Microsoft\FSX or C:\programdata\Microsoft\FSX-SE. Please return to this: and untick "Hide extensions for known file types" and click on apply. Then you should be able to see the file named scenery.cfg. Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 Ive done that Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 We seem to have reached a sticking point. The file must be there or FSX will not start. Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 I thought you meant an orbx one. My mistake scenery.cfg Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 Thanks, this one is completely default with no one's addon scenery in it. I would think that if this is the file from C:\programdata\Microsoft\FSX that you will need to install the products before they can work. If it is the file from your FSX root folder then it is not the right one. Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 This one? Scenery.cfg Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 Thanks. I have reordered the scenery library for you, this is how to do it for yourself. I have attached the modified scenery.cfg file, you can replace yours with this one and try again. You might see anomalies in Sydney with the FlyTampa landclass entry active. Scenery.cfg Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 Hasn't fixed it. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 Can you show me a screen shot of what it hasn't fixed please? Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 Also I run out of memory very quickly. (with minimum graphics set by orbx) Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 Hello, that does indeed look poor. However, you can be rid of the black squares by following one of the choices in this topic. https://orbxsystems.com/forum/topic/128650-if-you-see-black-shapes-squares-boxes-boards-dots-blobs/ You would also greatly increase the quality of your image if you tick the anti-aliasing box and set anisotropic filtering in your in-game Display settings window. You could reduce the autogen density but the lack of it in the distance is a limitation of FSX, not the Orbx product. Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 Could I just get a refund. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 To get a refund, you have to show that the product is in some way defective and it is not. Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 Well its not loading properly even with autogen density on the highest it can go. So technically it is faulty. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 The product is not at fault, that you are not able to make it work is a different problem altogether and one that I have been trying to help you with. Link to comment Share on other sites More sharing options...
Adam.W Posted July 24, 2019 Author Share Posted July 24, 2019 But that's the problem I have been talking about the whole time. But if its not loading fully then it is the product at fault. With settings at the highest the product dosent load fully. So how is it that the product isn't at fault. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2019 Share Posted July 24, 2019 Hello, you can try for your refund using a support ticket, however, your problem does not fit the parameters, as has been clearly explained. Link to comment Share on other sites More sharing options...
carlosqr Posted July 25, 2019 Share Posted July 25, 2019 12 hours ago, Adam.W said: But that's the problem I have been talking about the whole time. But if its not loading fully then it is the product at fault. With settings at the highest the product dosent load fully. So how is it that the product isn't at fault. Hi Adam In other words, the issue is not in Orbx product but FSX limitations to display it correctly and maybe your computer capacity too Best thing to do is to move to P3D and update your PC the most you can, so you can enjoy the amazing AUS 2 It happened to me with GBS, P3D loaded a black screen, I had to upgrade my PC, currently I can fly it but not smoothly as I need to improve yet my video card So when the problem is in the sim or PC limitations (or both) there is no refund as it is not the product itself the guilty one When I had FSX I run out of memory in New York within seconds, just by loading the scenery the sim crashed, since then I simply couldn't continue with FSX. I am sure that if you improve your sim and pc you'll enjoy AUS 2 Very best, Carlos Link to comment Share on other sites More sharing options...
chrisdkramer Posted July 25, 2019 Share Posted July 25, 2019 Adam what video card are you using? That screenshot looks like what mine looked like when my system accidentally switched to the integrated graphics rather than the discrete card. chris Link to comment Share on other sites More sharing options...
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