goodmanp Posted May 13, 2023 Share Posted May 13, 2023 I noticed today that my ORBS balance is "0"? I have not used them. Is there something technical going on with ORBS account? Thx 1 1 Link to comment Share on other sites More sharing options...
wain71 Posted May 13, 2023 Share Posted May 13, 2023 must be a tech issue, I have just looked on Volanta and they show up, however logging onto Orbx Direct says I have 0...maybe need to submit a ticket... 1 Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 13, 2023 Share Posted May 13, 2023 Hello, there is indeed an error in the system and for that, apologies. You have not lost your Orbs, it is only that everyone's total in Orbx Direct is showing as 0. I notified the IT staff yesterday, but it is, of course, the weekend. 3 4 Link to comment Share on other sites More sharing options...
Aussieflyer38 Posted May 16, 2023 Share Posted May 16, 2023 Thanks Nick, good to know, mine was also zero. Don Link to comment Share on other sites More sharing options...
eaim Posted May 20, 2023 Share Posted May 20, 2023 My orbs are still showing as zero. It should be showing 405. Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 21, 2023 Share Posted May 21, 2023 Hello, the problem is only that on the Orbx Direct page, at the top, next to the picture of an Orb, everyone's total has reverted to zero. No one has lost any Orbs and you can see your actual total by opening Orbx Direct, clicking on the Orbs tab at the top, scrolling to the bottom of the page and clicking on the Orbs Transactions tab. I have looked at your account and you do indeed still have 405 Orbs. 3 1 Link to comment Share on other sites More sharing options...
dresoccer4 Posted June 1, 2023 Share Posted June 1, 2023 On 5/21/2023 at 1:11 AM, Nick Cooper said: Hello, the problem is only that on the Orbx Direct page, at the top, next to the picture of an Orb, everyone's total has reverted to zero. No one has lost any Orbs and you can see your actual total by opening Orbx Direct, clicking on the Orbs tab at the top, scrolling to the bottom of the page and clicking on the Orbs Transactions tab. I have looked at your account and you do indeed still have 405 Orbs. hello! came here looking for info on the 0 orbs as well. i tried to follow your instructions however I don't see "orbs transaction tab" at bottom of Orbx Direct Orbs. Can you point me in the right direction? 1 Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 1, 2023 Share Posted June 1, 2023 Hello, please go to this link: Orbs - Orbx (orbxdirect.com) Then scroll down the page to here: and you will see this: 1 Link to comment Share on other sites More sharing options...
Anthony96 Posted June 2, 2023 Share Posted June 2, 2023 Yea It says I have 0 orbs 2 Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 2, 2023 Share Posted June 2, 2023 Hello, if it does, I would think that you must be looking in the wrong place, as described above. Link to comment Share on other sites More sharing options...
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