answered Sales support

[DaveTfc]

Hi

 

How can I contact sales department of Orbx please? I have some questions on the pricing.

 

Kind regards,

[Nick Cooper]

Hello,

if you feel that you cannot post your question here, please submit a support ticket instead.

[DaveTfc]

Hi Nick,

 

Thanks for getting back to me on this. Well I got a mail last week announcing the series "Best of" products with a discount of 40%. I went on the Orbx website and found the following (see attached screenshots). Basically confirming the 40% discount, but when I clicked on the product "TE GB Central and GB North Region" I got the third image and saw that the purchase of the bundle only gave me 10% discount. Can you verify this with sales that this is correct? If indeed this is the pricing then I'm inclined to think that the mail I got and also the info on the website is rather misleading.

 

Kind regards,

[Nick Cooper]

Hello,

it seems to make clear the price of the bundle has been reduced by 40%.

I read the line that you have ringed as "there will be a 10% discount on

individual products", implying that that is the case if not wishing to buy

the bundle.

 

 

 

 

 

[DaveTfc]

Hi Nick,

 

I made the calculations and it was only 10% discount if I purchased the whole bundle and not the 40%! See also on the last image under what I have ringed: Normal price ($209.60 AUD) and bundled price ($188.16 AUD). I also made the calculations by looking at the prices of each product separately.

 

Kind regards,

[Ed Correia]

The individual products in the bundle have had their prices permanently reduced amounting to a 40% reduction overall.

 

The 10% is an additional discount when having all items purchased.