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Sydney file decompression problem


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Posted

After 3 installations, removal, and resets that were incomplete, because of a file that has a decompression problem.  Attachments after each installation, and after checking files.  Always the same problem. 

After3Install.JPG

After3VerifyFiles.JPG

Posted

Hi

 

Please go to settings\downloader and clear the temp location.
Then go to the location you designated for backups and delete the products folder.
Then go to settings\help and run the sync simulator function.
Then try reinstalling.

Posted

You need to open Orbx Central and then follow the guide given by Doug.

I attach a pic that shows where to go and also the location of the Backup file you may have if you have not turned the make a backup copy option. This is assuming you are using Windows. if not I am sure Mac has an equivalent location to C drive.

 

1.thumb.JPG.fbd5669bbf9548cf370693b666b40dbc.JPG

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