Noel B. Posted October 9, 2020 Share Posted October 9, 2020 EU England update fails with three corrupt? files. "Three files failed to extract". Several attempts to verify files has not changed this problem. Even uninstalling & reinstalling fails (same: three files....) Suggestions /assistance please? Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 9, 2020 Share Posted October 9, 2020 Hi Noel Please go to settings\downloader and clear the temp location. Then go to the location you designated for backups and delete the products folder. Then go to settings\help and run the sync simulator function. Then try reinstalling. Link to comment Share on other sites More sharing options...
Noel B. Posted October 10, 2020 Author Share Posted October 10, 2020 1 hour ago, Doug Sawatzky said: Hi Noel Please go to settings\downloader and clear the temp location. Then go to the location you designated for backups and delete the products folder. Then go to settings\help and run the sync simulator function. Then try reinstalling. Hi Doug, Thanks for the rapid response. Following your directions I come to the backup folder but do not find in there a"products" folder. Should I use the "clear" button in Orbx Central (Backup, Location) to clear the lot, or, go to the backup folder and delete,,, what??. See attached screengrab Doug I really appreciate your help in this. Many thanks, Noel B. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 10, 2020 Share Posted October 10, 2020 Hi Noel The product is EU England, so if there is not a folder in your backup location that looks like it would be for EU England then it can not be deleted. Link to comment Share on other sites More sharing options...
Noel B. Posted October 10, 2020 Author Share Posted October 10, 2020 35 minutes ago, Doug Sawatzky said: Hi Noel The product is EU England, so if there is not a folder in your backup location that looks like it would be for EU England then it can not be deleted. Hi Doug, There's one called "Eng" (see attached screengrabs). Note foldersize & date. So I guess that's it. Awaiting your confirmation to delete. regards, Noel B. Link to comment Share on other sites More sharing options...
Noel B. Posted October 10, 2020 Author Share Posted October 10, 2020 1 hour ago, Doug Sawatzky said: Hi Noel The product is EU England, so if there is not a folder in your backup location that looks like it would be for EU England then it can not be deleted. See my last post. Awaiting your confirmation to delete. :) Forgot to quote :( Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 10, 2020 Share Posted October 10, 2020 looks good. Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 10, 2020 Share Posted October 10, 2020 Hello, try running Verify Files for EU England, after you have done as Doug suggests. Link to comment Share on other sites More sharing options...
Noel B. Posted October 10, 2020 Author Share Posted October 10, 2020 58 minutes ago, Doug Sawatzky said: looks good. Thanks Doug, Nick will do. Link to comment Share on other sites More sharing options...
Noel B. Posted October 10, 2020 Author Share Posted October 10, 2020 6 hours ago, Doug Sawatzky said: looks good. Thanks guys, all going fine now. Looks ok in-game too. Have also done a verify. Link to comment Share on other sites More sharing options...
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