Mach 2 Posted March 11, 2020 Share Posted March 11, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 7 x64 Ultimate Simulator: FSX Gold (BOXED) Screenshot: Issue: As titled Don't know where to start and this is giving me a headache THANK YOU for your help central.log Link to comment Share on other sites More sharing options...
Mach 2 Posted March 12, 2020 Author Share Posted March 12, 2020 I had installed the required files as needed, Windows Update KB2533623 said was not applicable for my system or something to that effect. I tried adding the "C:\Users\Jack\AppData\Local\Programs\Orbx-central\Orbx Central.exe" strict-ssl false" to the shortcut, did not help. Link to comment Share on other sites More sharing options...
Mach 2 Posted March 12, 2020 Author Share Posted March 12, 2020 I tried "Opt-in", did not help...gave this error... Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted March 12, 2020 Share Posted March 12, 2020 Hi Please install the requirements that are outlined on page #28 of the user guide linked below, and can also be found under settings/help/user guide? https://docs.google.com/document/d/1QqebVX8fUFdFtOOEMR1ZULkhhieenQHNopfNY-5_K0Y/edit Link to comment Share on other sites More sharing options...
Mach 2 Posted March 13, 2020 Author Share Posted March 13, 2020 8 hours ago, Mach 2 said: Windows Windows 7 SP1+, Windows 8.1 and Windows 10 are supported. The following components need to be installed for Central to function correctly: Visual C++ Redistributable for Visual Studio 2015 (x64) https://www.microsoft.com/en-au/download/details.aspx?id=48145 Microsoft Visual C++ 2015 Redistributable Update 3 RC https://www.microsoft.com/en-us/download/details.aspx?id=52685 Visual C++ Redistributable for Visual Studio 2013 (x64) https://www.microsoft.com/en-us/download/details.aspx?id=40784 Additional Requirements for Windows 7 and 8 Windows Update KB2533623 https://www.microsoft.com/en-au/download/details.aspx?id=26764 Update for Universal C Runtime in Windows https://web.goog.cdn.Orbxdirect.com/software/vcredist/Windows6.1-KB2999226-x64.msu Hi Doug, I already had the VS 2013 (x64) and VS 2015 (x64) installed. I installed the Update 3RC and the KB2999226 (x64) When I went to install the KB2533623, it said it was not applicable to my system. I checked at Microsoft update catalog and thier only showing a update for Windows Vista... Update for Windows Vista for x64-based Systems (KB2533623) Windows Vista Updates 7/11/2011 n/a 1.2 MB 1240505 Update for Windows Vista (KB2533623) Windows Vista Updates 7/11/2011 n/a 630 KB 645765 I have Windows 7 x64 Ultimate Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 13, 2020 Share Posted March 13, 2020 Hello, that is quite remarkable. Clicking on this link: https://www.microsoft.com/en-au/download/details.aspx?id=26764 takes one to a page including this: On the next page, there is a manual download link. Perhaps try again? Link to comment Share on other sites More sharing options...
Mach 2 Posted March 13, 2020 Author Share Posted March 13, 2020 Hi Nick, I found the Windows 7 x64 version with your link also which is the one I've been trying to install (See above Windows6.1-kb2533623-X64.msu) I believe that is the Windows 7 x64 (Windows 7 is version 6.1) version however it refuses to install saying "not applicable". I only mentioned the Windows Vista version because it's the only one found at Microsoft's Update Catalog, I of course, did not try to install it. Link to comment Share on other sites More sharing options...
Mach 2 Posted March 14, 2020 Author Share Posted March 14, 2020 Well, EXCEPT for being able to update the library files and 16 other items, everything else seems stable and functioning. The Discovery thing works great which is really cool, etc. All the Orbx scenery functions as before in the sim. If you guys can figure out how to fix this, because I don't know what else to try. Link to comment Share on other sites More sharing options...
Mach 2 Posted March 15, 2020 Author Share Posted March 15, 2020 I searched Google for "update not applicable for your system" and there are a lot of people with the same issue. After a little searching, I found the KB2533623 was part of the Windows Internet Explorer 11 update. I have all the Windows Updates backed up as Standalone updates. Looked in the IE update and KB2533623 was indeed in the package. So I may all ready have it installed. I wanted to get some more PNW and Australia airports but this has put a crimp in that plan. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.