mxhossai Posted August 21, 2019 Share Posted August 21, 2019 Extremely frustrated after spending 3/4 days and hours after work to try to install this product. Tried both FTX and Orbx Central. Tried different installation locations. Nothing seem to help. At the end, got a whole bunch of file not found exceptions. I know there are some instructions on the forum, to no avail. A production product should not be this difficult to install. Please provide detailed step by step, full-proof installation instruction. Thank you. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 21, 2019 Share Posted August 21, 2019 Hi, welcome to the forums Linked below is good troubleshooting topic...the most common issue is lack of disk space in the appropriate locations. Link to comment Share on other sites More sharing options...
mxhossai Posted August 21, 2019 Author Share Posted August 21, 2019 Thank you but have plenty of disk space and I also followed the instructions you sent link to. Link to comment Share on other sites More sharing options...
mxhossai Posted August 21, 2019 Author Share Posted August 21, 2019 From a support perspective, could you please either switch me to Oregon scenary (hoping to have better luck with install with that), or please refund the product money. thank you. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 21, 2019 Share Posted August 21, 2019 Hello, welcome to the forums. We can help you with the problem for which there must be a cause at your PC, or no one would be able to install the product. The troubleshooting topic has helped numerous cutsomers to install their TE products and if all the prerequisites are in place then a successful installation will follow. Link to comment Share on other sites More sharing options...
AndyXP Posted August 21, 2019 Share Posted August 21, 2019 There I have to contradict: all the mentioned prerequisites are met but the installation failes nevertheless (https://orbxsystems.com/forum/topic/178420-oregon-hd-installation-problem) Regards, Andy Link to comment Share on other sites More sharing options...
mxhossai Posted August 23, 2019 Author Share Posted August 23, 2019 On 8/21/2019 at 12:07 AM, Nick Cooper said: Hello, welcome to the forums. We can help you with the problem for which there must be a cause at your PC, or no one would be able to install the product. The troubleshooting topic has helped numerous cutsomers to install their TE products and if all the prerequisites are in place then a successful installation will follow. Are you able to send out a CD for the purchased product to US? I can pay the shipping Link to comment Share on other sites More sharing options...
mcilrath Posted August 29, 2019 Share Posted August 29, 2019 I have a similar situation. First time I attempted to install to my SSD C: drive. Failed. Not enough room. I moved X-Plane to my 1TB D: drive and attempted to install TE US Washington. I have two copies of us-washington-xp11 each at 9.28 GB, one in a folder = ORBX Main Library, and one in ORBX Backups. Last night I attempted to use Orbx Central to install once more. It downloaded most of Orbx Libraries and stalled at 348.2 MB/364.02 MB. The D: drive currently has 741 GB free space. So, now what? Should I do a manual download, and if so, are the two us-washington-xp11 folders useful - or should I start over? McIlrath Link to comment Share on other sites More sharing options...
mcilrath Posted September 2, 2019 Share Posted September 2, 2019 On 8/29/2019 at 6:47 AM, mcilrath said: I have a similar situation. First time I attempted to install to my SSD C: drive. Failed. Not enough room. I moved X-Plane to my 1TB D: drive and attempted to install TE US Washington. I have two copies of us-washington-xp11 each at 9.28 GB, one in a folder = ORBX Main Library, and one in ORBX Backups. Last night I attempted to use Orbx Central to install once more. It downloaded most of Orbx Libraries and stalled at 348.2 MB/364.02 MB. The D: drive currently has 741 GB free space. So, now what? Should I do a manual download, and if so, are the two us-washington-xp11 folders useful - or should I start over? McIlrath Link to comment Share on other sites More sharing options...
mcilrath Posted September 2, 2019 Share Posted September 2, 2019 Done - well worth it! Just spent half of my Labor Day flying the San Juan Islands and shooting landings on Lake Union in Seattle - AMAZING!!! Frame rates doesn't want to display (???), though they must be doing well enough. There's no stuttering, with all sliders up except anti-aliasing. My system: CPU: Intel Core i7-4790K @ 4.00GHZ GPU: Nvidia GTX 1070-Ti 8GB SSD: Crucial MX500 500GB HDD: WD Blue 1TB - where X-Pland and ORBX reside RAM: 32 GB McIlrath Link to comment Share on other sites More sharing options...
Jon Clarke Posted September 3, 2019 Share Posted September 3, 2019 Nice to see the issue resolved Link to comment Share on other sites More sharing options...
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