maxam Posted August 10, 2019 Share Posted August 10, 2019 Using X-Plane 11.35, when loading EGLC I get an OOM error, when not installed X-Plane launches without issue. Here is a snippet of the X-Plane Log.txt 0:01:59.264 E/SYS: THREAD FATAL ASSERT: X-Plane is totally out of memory. 0:01:59.264 E/SYS: THREAD FATAL ASSERT: Next time, turn down your rendering settings or remove add-ons to avoid this problem. 0:01:59.264 E/SYS: THREAD FATAL ASSERT: If you cannot restart X-Plane you may have to delete your preferences, found in the Output folder. 0:01:59.264 E/SYS: THREAD FATAL ASSERT: 0:01:59.264 E/SYS: THREAD FATAL ASSERT: C:\jenkins\design-triggered\source_code\core\memory\UTL_memory.cpp:1117 0:01:59.264 E/SYS: THREAD FATAL ASSERT: X-Plane is totally out of memory. 0:01:59.264 E/SYS: THREAD FATAL ASSERT: Next time, turn down your rendering settings or remove add-ons to avoid this problem. 0:01:59.264 E/SYS: THREAD FATAL ASSERT: If you cannot restart X-Plane you may have to delete your preferences, found in the Output folder. 0:01:59.264 E/SYS: THREAD FATAL ASSERT: 0:01:59.264 E/SYS: THREAD FATAL ASSERT: C:\jenkins\design-triggered\source_code\core\memory\UTL_memory.cpp:1117 WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Objects/Terminal/PBR_EGLC_TB2B_DXT1_A.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Objects/Terminal/PBR_EGLC_TB2B_DXT1_E.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Objects/Terminal/PBR_EGLC_TB2B_DXT5_NC.png. The warnings continue X-Plane Log.txt Link to comment Share on other sites More sharing options...
maxam Posted August 11, 2019 Author Share Posted August 11, 2019 Settings are as per Orbx EGLC guide. Thank you. Robert Link to comment Share on other sites More sharing options...
maxam Posted August 12, 2019 Author Share Posted August 12, 2019 I performed a fresh install of X-Plane and installed EGLC and I did not have a CTD. I will go ahead and install my add on's one by one and see if there are any issues. Robert Link to comment Share on other sites More sharing options...
maxam Posted August 18, 2019 Author Share Posted August 18, 2019 I cleared the "Preferences" folder and have installed all add on's one at a time and started x-Plane each time, no issues. As soon as I install Orbx EGLC X-Plane throws an OpenGL error and crashes. I have even reduced graphics settings. I have never had an issue with any Orbx scenery. I would appreciate any feedback. Robert Log.txt Link to comment Share on other sites More sharing options...
maxam Posted August 18, 2019 Author Share Posted August 18, 2019 Attached is the X-Plane Log.txt after deleting the contents of the "Preferences" folder. As soon as Orbx EGLC is uninstalled X-Plane runs fine. Log.txt Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 19, 2019 Share Posted August 19, 2019 Hello, sorry this seems to have been overlooked. Unfortunately, I don't have an answer but we can ask the experts. @Greg Jones @Tony Wroblewski Link to comment Share on other sites More sharing options...
maxam Posted August 19, 2019 Author Share Posted August 19, 2019 Hello Nick, Thank you for your reply. Are Greg and Tony automatically notified as a result of being tagged or should I PM them? Robert Link to comment Share on other sites More sharing options...
Tony Wroblewski Posted August 19, 2019 Share Posted August 19, 2019 Do you still get a crash with TE GBS disabled? i.e. Is it the airport causing this, or the region Link to comment Share on other sites More sharing options...
maxam Posted August 22, 2019 Author Share Posted August 22, 2019 Hi Tony, I do not have TE GBS installed. Link to comment Share on other sites More sharing options...
Tony Wroblewski Posted August 22, 2019 Share Posted August 22, 2019 Ok, thanks, I'll pass this on to the airport team Link to comment Share on other sites More sharing options...
Tony Wroblewski Posted August 22, 2019 Share Posted August 22, 2019 BTW, just looking in your log, you have huge problems in there with missing files: e.g. ARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/GP/Textures/PBR_LIB_GPMARKINGS07_WET_DXT5_A.dds. Can you please just try a full reinstall of EGLC. i.e. Delete it and start again Link to comment Share on other sites More sharing options...
maxam Posted August 22, 2019 Author Share Posted August 22, 2019 I have uninstalled/reinstalled several times and still the same OpenGL error. I will do it again and post a new log. Link to comment Share on other sites More sharing options...
maxam Posted August 22, 2019 Author Share Posted August 22, 2019 OpenGL error again: Failed with: GL_FRAMEBUFFER_INCOMPLETE_ATTACHMENT_EXT WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_A11.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_A12.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_A13.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_A14.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_A15.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B1.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B2.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B3.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B4.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B11.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B12.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B13.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B14.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_B15.dds. WARNING: we are missing the texture: Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_C1.dds. Log.txt Link to comment Share on other sites More sharing options...
Tony Wroblewski Posted August 22, 2019 Share Posted August 22, 2019 Yep, the problem is that for some bizarre reason, your system is not finding these files listed above... Can you actually check what's there, open up your X-Plane folder and look for "Custom Scenery/Orbx_A_EGLC_LondonCity/Ortho/EGLC_30cm_2018_XP_C1.dds." and see if it exists? I looks like an install error, but the cause is currently a mystery, especially if you've tried several times Link to comment Share on other sites More sharing options...
maxam Posted August 22, 2019 Author Share Posted August 22, 2019 It appears to be different files each time. I added the Orbx Central folder location (C:\Users\Robert\AppData\Local\Programs\orbx-central) to Windows Defender exclusions, X-Plane 11 did not CTD but I received 2 warning messages: X-Plane is running very low on memory. Scenery loading is now disabled. To avoid a crash, please turn down your settings and restart the sim as soon as possible.http://lookup.x-plane.com/_lookup_11_/lo_mem.html (UTL_memory.cpp:1095) and; Some scenery textures could not be loaded. 0:06:08.878 E/SYS: | This may be an installation problem or you may have a damaged add-on scenery package. 0:06:08.878 E/SYS: | Please see the Log.txt file for a detailed list of missing files. I have my settings as per the EGLC Manual and all the files in the error log are installed into the X-Plane custom scenery location (C:\X-Plane 11\Custom Scenery\Orbx_A_EGLC_LondonCity\Ortho). It is pretty strange, however I do know there have been issues with WIndows Defender since the last update. Log.txt Link to comment Share on other sites More sharing options...
Tony Wroblewski Posted August 23, 2019 Share Posted August 23, 2019 @Ben McClintock Please could you cast your eye over this problem, it seems each time he is installing EGLC it's missing several files or they're corrupt. Nobody else has reported this issue, so it must be some local setting, cache etc Link to comment Share on other sites More sharing options...
maxam Posted August 23, 2019 Author Share Posted August 23, 2019 It's a fresh install of X-Plane 11 as well. Link to comment Share on other sites More sharing options...
Sentry11 Posted August 23, 2019 Share Posted August 23, 2019 I noticed that the missing files are all texture files. Is it possible that the format of these files is wrong, (ie: not .dds or .png)? Maybe there may have been a problem occurring in the conversion process during the download. Link to comment Share on other sites More sharing options...
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