tomterrific Posted May 19, 2019 Share Posted May 19, 2019 Hi support, It's been a while and much has changed since I was last here. I'm using FTX Central v3.3.6 and have FSX installed on my C: drive and X-Plane 11 installed on my F: drive. Recently I bought EGHR Chichester/Goodwood Airport for X-Plane 11 (transaction ID/receipt number: 5cdfec0b59e6f). My problem is that FTX Central does not show it in my Product Range or offer me a choice of which simulator to install to. I looked through the forums and found help by means of making symbolic links to the drives concerned but had no success with my attempts. So I'm wondering, will the release of FTX Central v4 make installing scenery into X-plane 11 any easier for me ? Regards, tom Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted May 19, 2019 Share Posted May 19, 2019 Hi Tom Have you run X-Plane at least once before running FTXC3? Your issue has nothing to do with needing symbolic links. There will be no such thing as FTX Central v4, the next version will be called "Orbx Central" and the changes do not apply to your issue here. Link to comment Share on other sites More sharing options...
tomterrific Posted May 19, 2019 Author Share Posted May 19, 2019 Hi Doug yes have run X-Plane many times and is running fine. ok, interesting 'nothing to do with needing symbolic links' ... Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 19, 2019 Share Posted May 19, 2019 Hello, make sure that FTX Central is started for X Plane 11 and that you have not ticked either of the "only show" boxes on the settings page. Link to comment Share on other sites More sharing options...
tomterrific Posted May 19, 2019 Author Share Posted May 19, 2019 Hi Nick, How do I make sure that FTX Central is started for X Plane 11, I do not see an option for this in FTX Central also have not ticked either of the "only show" boxes on the settings page Regards tom Link to comment Share on other sites More sharing options...
tomterrific Posted May 22, 2019 Author Share Posted May 22, 2019 Could uninstalling and reinstalling FT Central be worth a try ? Would have been nice to resolve this while the sale is still running on X-Plane scenery.. Regards tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 22, 2019 Share Posted May 22, 2019 Heello, in your first post, you state that you have FSX and X Plane 11 installed. Which simulator is named at the top left corner of your FTX Central window? Link to comment Share on other sites More sharing options...
tom2rific Posted May 24, 2019 Share Posted May 24, 2019 Hello Nick, Top left corner of my FTX Central window is named FTX Central - FSX thank you for getting back to me Regards, tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 24, 2019 Share Posted May 24, 2019 Hello. For FTX Central to see X Plane 11, there must be C:\Users\your name\AppData\Local\x-plane_install_11.txt and that text file must contain the path to a folder that itself contains X-Plane.exe. Please ensure that these requirements are in place, then FTX Central will offer you a choice between FSX and X Plane 11. Link to comment Share on other sites More sharing options...
tom2rific Posted May 25, 2019 Share Posted May 25, 2019 Hi Nick, In my C:\Users\my name\AppData\Local\x-plane_install_11.txt I have F:\X-Plane 11/ I have also updated X-Plane 11 to the latest release and it's running fine, yet FTX Central still only offers me the choice of FSX and not X-Plane 11 Regards, tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 25, 2019 Share Posted May 25, 2019 Hello, This is the text of the file that FTX Central uses to find X Plane 11. Quote { "Name": "X-Plane 11", "Abbreviation": "xp11", "AbbreviationDownload": "xp11", "SimulatorBase": "xp", "ExecutableLocation": "%SIMROOT%\\X-Plane.exe", "Encoding": null, "Location": { "Type": "EnumeratedFile", "RootModifier": null, "RegistryKey": null, "RegistryValue": null, "Registry64": false, "Path": "%LOCALAPPDATA%\\x-plane_install_11.txt" }, "Configuration": { "Type": null, "ConfigFileLocation": null, "DllXmlLocation": null, "ExeXmlLocation": null, "TerrainConfigLocation": null, "SceneryConfigLocation": null } } I have highlighted the text that shows what it is looking for. You could try this: Link to comment Share on other sites More sharing options...
tom2rific Posted May 26, 2019 Share Posted May 26, 2019 Hi Nick, I had a look at the xp11.3cjson file and it is correct Have tried suggestion and options 1 and 2 in the above link without success. Would moving X-Plane temporarily to my C: drive be worth a try, and if so - after FTX Central finds X-Plane could I move it back to my F: drive and it still be discoverable ? Just a wild thought.. Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 26, 2019 Share Posted May 26, 2019 Is your user account perhaps not an administrator? Link to comment Share on other sites More sharing options...
tom2rific Posted May 26, 2019 Share Posted May 26, 2019 yes, my user account is administrator. Link to comment Share on other sites More sharing options...
tom2rific Posted May 28, 2019 Share Posted May 28, 2019 So decided to give this a try: Copied X-Plane 11 to C: drive, (I do not have Steam edition) and changed path in C:\Users\my name\AppData\Local\xplane_install_11.txt to C:\X-Plane 11/ Opened X-Plane 11 and works fine from the C: drive Rebooted..Logged into FTX Central, went to EGHR for X-Plane 11 - confirmed 'Product Owned', chose to open and download Version 1.15 in FTX Central still no change, not showing a choice of simulator or availability Regards, tom Link to comment Share on other sites More sharing options...
tom2rific Posted June 21, 2019 Share Posted June 21, 2019 I still have had no luck with FTX Cenral discovering my X-Plane install so tried reinstalling X-Plane to it's desired location on to my desktop - with no improvement in the situation. Tried moving files, playing around with paths, and in the process things became worse, tried verifying my installed Orbx scenery in FSX and now it seems I have bigger issues... any help would be appreciated Regards, tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 21, 2019 Share Posted June 21, 2019 Hello, there seems to be plenty of useful advice available. Here is one find https://www.sevenforums.com/hardware-devices/256903-hard-drive-error-volume-dirty-0x80071ac3.html Link to comment Share on other sites More sharing options...
tom2rific Posted June 21, 2019 Share Posted June 21, 2019 My sincere apologies...since realized that this issue was my usb connection.. thank you Nick Link to comment Share on other sites More sharing options...
tom2rific Posted June 30, 2019 Share Posted June 30, 2019 just noticed this was tagged as resolved..not quite.. EGHR Chichester/Goodwood Airport for X-Plane 11 is still an issue I have had no luck with FTX Cenral discovering my X-Plane 11 installation no matter which drive or wherever I choose to install X-Plane to followed all previous suggestions without any success and spent many hours trying to resolve any help would be greatly appreciated regards, tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 30, 2019 Share Posted June 30, 2019 Hello, can you state the exact location of your current installation of X Plane 11 and then post the contents of your C:\Users\your user account name\AppData\Local\x-plane_install_11.txt file please? Link to comment Share on other sites More sharing options...
tom2rific Posted July 1, 2019 Share Posted July 1, 2019 Hi Nick, The exact location of my current installation of X Plane 11 is: F:\X-Plane 11 The contents of my C:\Users\my name\AppData\Local\x-plane_install_11.txt is: F:\X-Plane 11/ nothing else in there... Regards, tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 1, 2019 Share Posted July 1, 2019 Thanks, the only other requirement for FTX Central is that the folder contains X-Plane.exe. The only other instances where this has failed is when the customer's Windows User account has not been an administrator. In that case, the txt file needs to be copied into the Administrator appdata folder. Link to comment Share on other sites More sharing options...
tom2rific Posted July 1, 2019 Share Posted July 1, 2019 okay, just checked to make sure.. Right click on my Desktop shortcut for X-Plane Properties shows: X-Plane exe - Shortcut: Target: "F:\X-Plane 11\X-Plane.exe" My Windows User account is as administrator with full permissions. Regards, tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 1, 2019 Share Posted July 1, 2019 I am mystified then, I am afraid. Those two conditions are all that FTX Central needs to identify X Plane 11. Just in case, you could try this: Link to comment Share on other sites More sharing options...
tom2rific Posted July 1, 2019 Share Posted July 1, 2019 me too, I deleted C:\Users\My name\AppData\Local\Orbx and C:\Users\My name\AppData\Local\Temp\Orbx. Then re-installed FTX Central v3 from the link on the Orbx Direct home page. Then rebooted before trying again FTX Central still only offers me the choice of FSX and not X-Plane 11 Regards, tom Link to comment Share on other sites More sharing options...
tom2rific Posted July 15, 2019 Share Posted July 15, 2019 Still here and still trying... Logged into FTX Central, went to EGHR for X-Plane11 - confirmed 'Product Owned', chose to open and download Version 1.15 in FTX Central and now receive this message: "We were unable to start the Background Intelligent Transfer Service (Bits)." After clicking 'Okay' my Browser opens with instructions on how to enable this service, so after enabling and retrying I still get the same error message appear even thought the 'Bits' is now enabled. FTX Central still not showing a choice of simulators - only FSX. I have 230Gb of free space on my C: drive where FSX is installed and 2.29TB free space on my F: drive where X-Plane 11 is installed. Any further suggestions would be greatly appreciated Regards, tom Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 15, 2019 Share Posted July 15, 2019 Hi Tom Please try the option 2 in part 2 (Clean wipe .cmd) of the below topic that Nick has already provided above. Link to comment Share on other sites More sharing options...
tom2rific Posted July 15, 2019 Share Posted July 15, 2019 Hi Doug Just tried the option 2 in part 2 (Clean wipe .cmd) and reinstall FTX Central and no longer receive the 'Bits" error window but other than that no change in my situation thank you for suggestion Regards, tom Link to comment Share on other sites More sharing options...
Jon Clarke Posted July 15, 2019 Share Posted July 15, 2019 Attach a pic of your complete XP directory similar to my example below: Link to comment Share on other sites More sharing options...
tom2rific Posted July 16, 2019 Share Posted July 16, 2019 Hi jjaycee1 here is my X Plane directory thank you for having a look Link to comment Share on other sites More sharing options...
Jon Clarke Posted July 16, 2019 Share Posted July 16, 2019 @tom2rific That looks OK. So now i need to see a pic of your XP installation document. You get it from: Local Disk C/Users/your name/AppData/Local. At the very near bottom of this file will be a text file called : x-planeinstall_11.text Attach it for review (not a pic). If the location of the install is not in this text document then something is wrong but can be easily rectified. If the location is in this document, then I cannot understand why FTX Central cannot locate it and show it. It would be a unique problem. Link to comment Share on other sites More sharing options...
tom2rific Posted July 16, 2019 Share Posted July 16, 2019 ok jjaycee1 not sure how to attach it for review will try choose files let me know if that is okay.. I 'm sure it is in the document .. so guessing I am the only one with this very unique situation ? not surprising... my life is a conundrum x-plane_install_11.txt Link to comment Share on other sites More sharing options...
Jon Clarke Posted July 16, 2019 Share Posted July 16, 2019 @tom2rific Well you certainly got everyone bewildered here mate!!!!!!! The entry in the text doc looks fine, your XP Directory looks good. The only thing eft is FTX Central and it appears you have done all the necessary installs/reinstalls etc. So: lets look in the FTX Central file structure.. Go into Users/AppData/local/Orbx. Do you have a shortcut of FTX Central on your desktop and which version of Central are you using, v3.3.9.1 I assume? Open that v3.3.9.1 folder and open FTX Central via the .exe as shown in the pic I attach. and see if it shows XP as an installed sim. Link to comment Share on other sites More sharing options...
tom2rific Posted July 17, 2019 Share Posted July 17, 2019 Hi jjaycee1...never meant to bewilder yes I am using the latest version of FTX Central... So, opened the v3.3.9.1 folder and then opened FTX Central via the FTX Central.exe within. Unfortunately.. 'the song remains the same'... Link to comment Share on other sites More sharing options...
Jon Clarke Posted July 17, 2019 Share Posted July 17, 2019 37 minutes ago, tom2rific said: Hi jjaycee1...never meant to bewilder yes I am using the latest version of FTX Central... So, opened the v3.3.9.1 folder and then opened FTX Central via the FTX Central.exe within. Unfortunately.. 'the song remains the same'... Well sir I am going to put your name forward for a knighthood for furthering the cause of total bewilderment in the Orbx flightsim world. I am really sorry but I don't think I can assist further in any way. I admit defeat Link to comment Share on other sites More sharing options...
tom2rific Posted July 18, 2019 Share Posted July 18, 2019 hmm...Sir Headbanger of Bewilderment..I'm a little lost for words.. I very much appreciate your efforts jjaycee1 and would prefer to not accept your notion of defeat but would accept that you may be a little flummoxed just as I am. Thank you for your very gallant rescue attempt tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 18, 2019 Share Posted July 18, 2019 Hello, please go to Control Panel\User accounts, take a screen shot of what you see and post it here. Thanks. Link to comment Share on other sites More sharing options...
tom2rific Posted July 18, 2019 Share Posted July 18, 2019 Hello Nick thanks for taking up the gauntlet this is my user accounts screen shot Regards, tom Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 18, 2019 Share Posted July 18, 2019 Thanks, I have asked all the questions already, so please give me some thinking time. Any other visitors to this topic, please feel free to make suggestions. Thanks. Link to comment Share on other sites More sharing options...
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