Jeeno Posted September 19, 2018 Share Posted September 19, 2018 I've already searched on this forum about this issue and I already tried every possible solution mentioned there (renaming the ENHF .bgl to .off, updating libraries, checking the fsx library order) I'm using FSX-SE with Global+Vector+Open LC Europe + Norway region. Here's the issue I have using the A2A cherokee Using the default Trike I don't have any issue I also tried to load the Cherokee in another airport and then using "Go to airport" function, but the aircraft is still below ground level. Any other hints? Link to comment Share on other sites More sharing options...
flyingleaf Posted September 19, 2018 Share Posted September 19, 2018 Oh dear. Mebbe the asphalt was too hot?. Sorry I guess I'm not helping. But I guarantee you help is on the way Link to comment Share on other sites More sharing options...
Jeeno Posted September 22, 2018 Author Share Posted September 22, 2018 Up Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 22, 2018 Share Posted September 22, 2018 Hello, this airport has a sloping runway and is therefore built on a model. It is therefore possible to "fall off" this model and also to fall through it. I expect that you have found, as I have, that one can perfectly well taxi to and from 3 and also load the aircraft perfectly well on the runway. The only thing one cannot do is to load the airport at Parking 3. Link to comment Share on other sites More sharing options...
Jeeno Posted September 24, 2018 Author Share Posted September 24, 2018 That's pretty annoying. I would't have bought it if I had known about this bug... I think you should write it on the product page Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 24, 2018 Share Posted September 24, 2018 I see that there are numerous other marked parking places that you cannot select. If you wish to ask for a refund on the basis that you cannot load the aircraft at parking place 3 but that it is otherwise without fault, please submit a support ticket. Link to comment Share on other sites More sharing options...
Jeeno Posted September 25, 2018 Author Share Posted September 25, 2018 Quote If you wish to ask for a refund on the basis that you cannot load the aircraft at parking place 3 but that it is otherwise without fault, please submit a support ticket I don't understand what do you mean with this. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 25, 2018 Share Posted September 25, 2018 Hello, it is an answer to your comment. Quote I would't have bought it if I had known about this bug I do not think that it is possible to fix parking place 3. If you are dissatisfied with a product, you have the option to apply for a refund. This does not guarantee that there will be one, the decision is not mine. Link to comment Share on other sites More sharing options...
Emile Posted December 24, 2018 Share Posted December 24, 2018 On 9/22/2018 at 10:39 PM, Nick Cooper said: this airport has a sloping runway and is therefore built on a model. It is therefore possible to "fall off" this model and also to fall through it. I expect that you have found, as I have, that one can perfectly well taxi to and from 3 and also load the aircraft perfectly well on the runway. The only thing one cannot do is to load the airport at Parking 3. Pardon me for reviving an old post, but I purchased Hammerfest today and I have exactly the same problem as the OP but with P3D V4.3. Tried with two different add-on aircraft from different manufacturers with same result : aircraft has part sunk into the tarmac. I've got Global Base Pack, OpenLC Europe and Global Vector installed. The only locations at the airport that I can find in the P3D menu, are "Active Runway", "PARKING 3 -- RAMP GA SMALL" and "Tower Controller". If I select "Active Runway", the aircraft gets placed in exactly the same location as : "PARKING 3 -- RAMP GA SMALL" and in both cases with part of the aircraft hidden under the tarmac. In Global Vector I have run auto-configuration to try & eliminate airport elevation problems, but to no avail (ENHF is not even listed there so can't be corrected manually). I already uninstalled and re-installed ENHF (downloaded it again too, did not use saved data) : made no difference. As installed, the ENHF airport is unusable in my setup : I can't load the aircraft in either of the two locations offered (no point placing it at the Tower Controller !). Is there any way that this can be fixed ? Link to comment Share on other sites More sharing options...
John Dow Posted December 24, 2018 Share Posted December 24, 2018 Would saving a flight after taxying to the parking spot work? Then when you start the next flight it should be restored to the same spot. Don't have FSX-SE so I can't test this. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 24, 2018 Share Posted December 24, 2018 Probably, as it does at PAKT. Another way would be to load the aircraft, press the Y key and the F3 until the aircraft is above the surface and F1 to place it on the surface. Thereafter, it will not fall through. Perhaps we can have a comment from the developer, @Finni Hansen Link to comment Share on other sites More sharing options...
Emile Posted December 24, 2018 Share Posted December 24, 2018 12 hours ago, Nick Cooper said: Perhaps we can have a comment from the developer, @Finni Hansen I will open a support ticket. Oops - just noticed that support tickets cannot be used for technical support. OK will just have to wait until (and if) the developer can address the issue. Link to comment Share on other sites More sharing options...
John Dow Posted December 24, 2018 Share Posted December 24, 2018 Well, I just fired up FSX, selected the A2A Bonanza and Parking Spot 3, and the aircraft was sunken as per the original post. I then used slew to simply raise the aircraft and drop it back on the ground as per Nick's suggestion. I then saved the flight as ENHF. Closed down FSX. Restarted FSX and loaded the flight ENHF. The aircraft was sitting exactly where it had been saved, on top of the ground. I would suggest that this is a very small compromise to have to make to get the aircraft where you want it while still enjoying the other features of this very unique airport. Here's my saved flight untouched except to move the view to the side. Link to comment Share on other sites More sharing options...
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