Johnny767 Posted August 10, 2018 Share Posted August 10, 2018 Hello gents, I hope this is the correct forum to request assistance for my issue. I just bought KSEZ yesterday* I have P3D V4 .3 This along with Windows 10. I have update the libraries to the latest and have the latest FTX Central. So I installed KSEZ and the airplane, but the runway and buildings are sunken. I did the following trouble-shootings steps but none have worked: -- Ran the Auto Elevation Tool= no luck -- Manually enabled and disabled the elevation for KSEZ= no luck -- Accessed P3D Scenery/World/ Scenery and Global, search for Ksez files, removed and turned off the different .bgl files one by one, and tested= no luck -- * I increased the Mesh slider to the right on P3D, and the airport sunk even more. -- * Lowered the Mesh slider to the left and the airport and runway came up (above) and almost looks normal, but some sides of the runway sides and airport sections have a "sink-hole"... meaning when the a/c goes in those sections it sinks. And when near the side of the runway (near the cliff), you can see double layer of runways (terrain). I am exhausted and don't know what's wrong or how to fix this.. Please Help! Johnny Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 10, 2018 Share Posted August 10, 2018 Hi Johnny Let's please start with the basics. Ensure the Orbx Libs are installed and up to date. (is there a blue notification above the settings button in FTXC3?) Ensure all of your 3rd party non Orbx addons are at the top of your scenery library and above your FTX entries. Then in FTX Central 3 Insertion points, move "FTX entries should be inserted below" just below your last 3rd party addon. Then move the "openLC entries should be inserted below" just below your FTX entries. and click "Save". If nothing good happens, please post some screenshots and a copy of your active scenery.cfg file. Cheers Doug Link to comment Share on other sites More sharing options...
Johnny767 Posted August 10, 2018 Author Share Posted August 10, 2018 Very well, Doug. I will try this during the week. I work all night, but will do this as soon as get a chance during the week. I will the report back. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 On 8/9/2018 at 9:46 PM, Doug Sawatzky said: Hi Johnny Let's please start with the basics. Ensure the Orbx Libs are installed and up to date. (is there a blue notification above the settings button in FTXC3?) Ensure all of your 3rd party non Orbx addons are at the top of your scenery library and above your FTX entries. Then in FTX Central 3 Insertion points, move "FTX entries should be inserted below" just below your last 3rd party addon. Then move the "openLC entries should be inserted below" just below your FTX entries. and click "Save". If nothing good happens, please post some screenshots and a copy of your active scenery.cfg file. Cheers Doug Unfortunately, even following the above instructions. The issue remains the same. Here are some screen-shots: Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 Well, I was going to post 5 screen-shots but your site is telling me only 7.5mb are allowed. So only uploaded 1 screen-shot. Link to comment Share on other sites More sharing options...
Stewart Hobson Posted August 14, 2018 Share Posted August 14, 2018 3 minutes ago, Johnny767 said: Well, I was going to post 5 screen-shots but your site is telling me only 7.5mb are allowed. So only uploaded 1 screen-shot. You can use a site like imgur to get around that limitation. Cheers! Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 14, 2018 Share Posted August 14, 2018 Ok, please do a search in your sim root folder for all "KSEZ" files and post a list here if you need help with removing any bad apples. You are looking for rogue non Orbx KSEZ files. You will need to use an image host to post screenshots. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 1 minute ago, Stewart Hobson said: You can use a site like imgur to get around that limitation. Cheers! Hi Stewart, can you do me a favor? Can you post the description of what files related to KSEZ do you have under - P3D/Scenery/Global and - under P3D/Scenery/Global ( Some time ago I was 'messing with "auto elevation config tool" and following some online instructions to turn Off or On some files. I'm wondering if I deleted one of those files or maybe a P3D file from one of those folders). Link to comment Share on other sites More sharing options...
Stewart Hobson Posted August 14, 2018 Share Posted August 14, 2018 4 minutes ago, Johnny767 said: Hi Stewart, can you do me a favor? Can you post the description of what files related to KSEZ do you have under - P3D/Scenery/Global and - under P3D/Scenery/Global ( Some time ago I was 'messing with "auto elevation config tool" and following some online instructions to turn Off or On some files. I'm wondering if I deleted one of those files or maybe a P3D file from one of those folders). Let me check...... Westsim_AGN_KSEZ.bgl in P3D/Scenery/Global Not following you with your second location. Did you mean to post the same location? Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 22 minutes ago, Stewart Hobson said: Let me check...... Westsim_AGN_KSEZ.bgl in P3D/Scenery/Global Not following you with your second location. Did you mean to post the same location? Sorry, on the second index I meant: P3D/Scenery /World. Link to comment Share on other sites More sharing options...
Stewart Hobson Posted August 14, 2018 Share Posted August 14, 2018 1 minute ago, Johnny767 said: Sorry, on the second index I meant: P3D/Scenery /World. I have no files for KSEZ in that folder. Not surprising since it's an Orbx airport. The KSEZ files will be in P3D/ORBX/FTX_NA. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 35 minutes ago, Doug Sawatzky said: Ok, please do a search in your sim root folder for all "KSEZ" files and post a list here if you need help with removing any bad apples. You are looking for rogue non Orbx KSEZ files. You will need to use an image host to post screenshots. Hi Dough, these are all the KSEZ related files I have under P3DV4.3 root. (see screen-shot) Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 5 minutes ago, Stewart Hobson said: I have no files for KSEZ in that folder. Not surprising since it's an Orbx airport. The KSEZ files will be in P3D/ORBX/FTX_NA. Ok, Thank you.. I have none either in that folder. Link to comment Share on other sites More sharing options...
Scott Harmes Posted August 14, 2018 Share Posted August 14, 2018 48 minutes ago, Johnny767 said: Well, I was going to post 5 screen-shots but your site is telling me only 7.5mb are allowed. So only uploaded 1 screen-shot. You should also reduce images to jpg compression. Simply open the file in Windows paint (or any paint program) and then save it as a jpg. This will reduce the size down to around 500 - 700 Kb. You can also change the default screenshot format in the P3D settings. You can find a drop down list under Options/Application. I would recommend setting this to jpg. Cheers, Link to comment Share on other sites More sharing options...
Stewart Hobson Posted August 14, 2018 Share Posted August 14, 2018 I'd be interested to see what files are in your FTX_AA_KSEZ\scenery folder. There some critical files in there that may be the key to your elevation problem. There are 30 in my folder. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 Multiple Screen-shots ( See the mountains.. not rendering- not sharp; even flying slowly over them) Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 13 minutes ago, Stewart Hobson said: I'd be interested to see what files are in your FTX_AA_KSEZ\scenery folder. There some critical files in there that may be the key to your elevation problem. There are 30 in my folder. Sure, these are the files I have. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 13 minutes ago, Scott Harmes said: You should also reduce images to jpg compression. Simply open the file in Windows paint (or any paint program) and then save it as a jpg. This will reduce the size down to around 500 - 700 Kb. You can also change the default screenshot format in the P3D settings. You can find a drop down list under Options/Application. I would recommend setting this to jpg. Cheers, Hi Scott. Thank you for the suggestion. I just uploaded one in jpg. Link to comment Share on other sites More sharing options...
Stewart Hobson Posted August 14, 2018 Share Posted August 14, 2018 Those files look to be correct--they are the same ones I have. Something else is causing the problem. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 2 minutes ago, Stewart Hobson said: Those files look to be correct--they are the same ones I have. Something else is causing the problem. Yeah, something , somewhere.. I mentioned this in my opening post: - * I increased the Mesh slider to the right on P3D, and the airport sunk even more. -- * Lowered the Mesh slider to the left and the airport and runway came up (above) and almost looks normal, but some sides of the runway sides and airport sections have a "sink-hole"... meaning when the a/c goes in those sections it sinks. And when near the side of the runway (near the cliff), you can see double layer of runways (terrain). Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 14, 2018 Share Posted August 14, 2018 Johnny Can post up a copy of your active scenery.cfg file please? Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 7 minutes ago, Doug Sawatzky said: Johnny Can post up a copy of your active scenery.cfg file please? Where exactly is this file located? Link to comment Share on other sites More sharing options...
Stewart Hobson Posted August 14, 2018 Share Posted August 14, 2018 Johnny, Don't know where Doug went but scenery.cfg file is located in C:\Program Data\Lockheed Martin\Prepar3d v4 Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 1 hour ago, Doug Sawatzky said: Johnny Can post up a copy of your active scenery.cfg file please? Scenery file Scenery orbx.cfg Thank you, Stewart. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 I will continue tomorrow, as it's almost mid-night. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 14, 2018 Share Posted August 14, 2018 Your scenery.cfg contains two areas with the same number and the bottom "default terrain" entry is missing. So just delete it and restart the sim and it will build a new one. Then restart FTXC3 and it will add all the FTX enties, but you will then need to re-add all your 3rd party addons. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 10 hours ago, Doug Sawatzky said: Your scenery.cfg contains two areas with the same number and the bottom "default terrain" entry is missing. So just delete it and restart the sim and it will build a new one. Then restart FTXC3 and it will add all the FTX enties, but you will then need to re-add all your 3rd party addons. I deleted the scenery.cfg file, restarted PD3V4.3 and it has been stuck for over 20 minutes at "Generating scenery file indexes..." 96% Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 14, 2018 Share Posted August 14, 2018 Then I would delete the entire C:\ProgramData\Lockheed Martin\Prepar3D v4 folder and restart the sim. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 14, 2018 Author Share Posted August 14, 2018 Will do.. Will report back in about 4-6 hours ^ Link to comment Share on other sites More sharing options...
Johnny767 Posted August 15, 2018 Author Share Posted August 15, 2018 Doug, No luck. I deleted the entire folder and it is still stuck at 96% "generating scenery file indexes..." -- Do you think I could re-insert the folder and recover the scenery.cfg from a back-up and enter the words "Default Terrain" ? If yes does "Defaul Terrain" at the very end? -- Or.. you can continue with any trouble-shooting you believe is best. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 15, 2018 Share Posted August 15, 2018 Doesn't make an sense to me, but what are the contents of that folder know? Also, please confirm you have a P3Dv4\Scenery\World\scenery folder. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 15, 2018 Author Share Posted August 15, 2018 Comparing the deleted folder with the new one, now the new folder does not have the "Facilities" sub-folder" and a file named add-ons.cfg.PSSCBAK Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 15, 2018 Share Posted August 15, 2018 Also, please confirm you have a P3Dv4\Scenery\World\scenery folder. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 15, 2018 Author Share Posted August 15, 2018 Yes, I have P3Dv4\Scenery\World\scenery folder. And, inside Scenery there is no entry for anything related to KSEZ For troubleshooting I did the following: replaced scenery.cfg from back-up, added Default Terrain entry to the Scenery.cfg, added the Facilities sub-folder back to the Prepar3D v4 folder, rebooted computer, started flight at KSEZ and only the default Ksez appeared , uninstalled Orbx Ksez, re-isntalled KSEZ and P3D works but is still with the elevation problem - Once again I tested with Mesh Resolution @ 5m , or slider to the far right and the airport buildings appear below ground with horrible ridges. - Then test with various settings moving slider to the far left and the airport buildings came up (above ground). The airport appears normal until you go close the edge of the runway near the hill (or cliff). Once there, the airplane falls below ground and you (see) as it shows on the screen-shots I posted. Link to comment Share on other sites More sharing options...
Johnny767 Posted August 15, 2018 Author Share Posted August 15, 2018 Doug, I'm wondering where should default terrain appear in the scenery library? Way at the top or at the bottom? Below ORBX\FTX_VECTOR\FTX_VECTOR_AEC or above? Or...? - Not sure how much this makes a difference but I'd like to mention, that I use Scenery Config Editor to set the different addons at top or bottom of each other. RESOLVED: So, I added 'Default Terrain" to the Scenery.cfg and placed it as the very last entry on the Scenery Library. This fixed it. Thank you gentlemen for all your help. Dough thank you for all of your time. And now...time to go buy more ORBX airports before the sale ends. Link to comment Share on other sites More sharing options...
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