Nick Cooper Posted October 12, 2016 Share Posted October 12, 2016 I have no control over what staff members do, the complaint is lodged and I will leave a reminder. It occurs to me that you may not have a full installation of the Microsoft .net framework. If you visit this page and download the net version detector, you can use it to check and if necessary install the missing elements. You should see this Link to comment Share on other sites More sharing options...
teecee Posted October 12, 2016 Share Posted October 12, 2016 Has it occurred to you Andrew that this is your problem, as no one else appears to have the sort of problems you are having. These forums are probably the best in the simming industry for getting help, and the staff are infinitely patient, giving their time trying to help. My suggestion..Start over, and follow the instructions, but then again, I am only another client of Orbx and may well be told to "butt out". Teecee Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 19, 2016 Author Share Posted October 19, 2016 I am now doing full clean install and following instructions very carefully. I am installing Global. I will let you know. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 I successfully installed Global X. I am now going to try Europe. I have downloaded the four files. However I am not sure of the next steps. Please can you advise. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 Just for clarity. I have now the following files showing: OrbxFTXOpenLC_EU120_Part2 OrbxFTXOpenLC_EU120_Part1_3 OrbxFTXOpenLC_EU120_Part3 OrbxFTXOpenLC_EU120_Part4 Within Part4 there is an OrbxFTXopenLC_EU120 Application. There are no applications in the other 3 files. If I click on the application OrbxFTXopenLC_EU120 it asks me to extract all files which I did. At this point I am going to wait for advise as last time I got into problems from this point onwards as it was asking me to insert disks for the various parts. I await your reply. Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 21, 2016 Share Posted October 21, 2016 The four downloaded files must be extracted and all of the files placed into one folder. The contents of the folder must look like this Until you have this one folder containing all the files, you must not run the installer. Once you have, right click on Orbx FTX openLC Europe120.exe and select "Run as administrator" from the drop down menu. Here is a resolved topic from another customer who faced a similar problem to yours. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 Hello again, I did what you advised. However there doesn't appear to be 120.2 ? Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 21, 2016 Share Posted October 21, 2016 Yes there is, you seem to have somehow associated .2 files with Internet Explorer. Look at the type column and you can see it, under Text Document. This is probably why the installer cannot see the .2 file and you see the request for another disk. You might be able to solve this problem if you go to Windows File Explorer View options and deselect "Hide extensions for known file types." If this does not work, how to remove the file association can be found on this page Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 I can't follow either of the 2 processes above I'm afraid. Any other solutions? Thanks Andrew Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 I just went back to try and download again part 1 and before I click on download I opened the ZIP preview in Internet Download Manager (this is one of the programs you recommend for downloading). In that preview you will see that it is associated with the internet. I haven't associated it with the internet have I? The download appears this way before I've even clicked on download. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 Some further info: see attached file. .2 file extensions on set associations is set to open with Internet Explorer. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 On 12/10/2016 at 5:55 PM, teecee said: Has it occurred to you Andrew that this is your problem, as no one else appears to have the sort of problems you are having. These forums are probably the best in the simming industry for getting help, and the staff are infinitely patient, giving their time trying to help. My suggestion..Start over, and follow the instructions, but then again, I am only another client of Orbx and may well be told to "butt out". Teecee Dear Teecee, Absolutely it is my problem. I purchased a download of scenery and find the installation procedures archaic and non user friendly. I have downloaded quite a few add ons from other companies (Just Flight, PMDG, GCS cant remember the name of the provider, as well as DMC directly from Steam) and installed them without problem. This is a brand new PC, high spec and without previous versions of Flight Simulator so it should be a lot simpler than this. I'm glad you are a happy customer and I would like to be one too. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 What is a 2 file? Files that contain the .2 file extension are most commonly used by various IBM voice recognition applications. These files contain information about the script data and voice type language that are used by the software applications. So as I try to fathom out what is going on I have come across the above. .2 file extension. On my pc it is set to open with Internet Explorer. I can see that I can change this on the specific file that I have downloaded apparently. If so what should it be changed to? Is this the normal procedure a customer has to go through to add scenery or it is just specific to my new PC? Thanks Andrew Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 I have just purchased the England pack and have the same issue. .2 file is showing as Internet Explorer type. Please advise asap.. Andrew Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 21, 2016 Share Posted October 21, 2016 It is you who has somehow managed to associate the .2 file extension with Internet Explorer. I have pointed out your error, explained what you need to do and linked you to how to do it. It is unfortunate that you have dismissed the advice in these terms " I can't follow either of the 2 processes above I'm afraid." Unless or until you accept that the problem is of your own creation and is not a fault in the software, no more progress can be made. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 4 hours later I have managed to go into the registry and locate the .2 file extensions and delete them. The file in question is still showing up the same. 1 minute ago, Nick Cooper said: It is you who has somehow managed to associate the .2 file extension with Internet Explorer. I have explained what you need to do and linked you to how to do it. It is unfortunate that you have dismissed the advice in these terms " I can't follow either of the 2 processes above I'm afraid." Unless or until you accept that the problem is of your own creation and is not a fault in the software, no more progress can be made. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 I have no idea why this new PC associates .2 file type extensions with Internet Explorer. Please advise next steps as I have removed .2 from the register editor as you advised. However if you read the messages above you will see that the file is still showing the same. Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 I have just spoken to Microsoft and they advise the .2 files will default to IE - not just on my PC but this is applicable on browsers IE and Edge. It is not something that I personally associated. I never knew this part of the PC exisited to be honest.!! Link to comment Share on other sites More sharing options...
Holger Sandmann Posted October 21, 2016 Share Posted October 21, 2016 Hi there, it really doesn't matter because the only purpose of an association is linking the file extension to a specific application, meaning it's like a shortcut that gets triggered when you double-click on a file, but only then. As Nick has explained above all you need to do to start the installation procedure is to double-click on the .exe file. The data files (.2, .3, .4, etc.) all need to be in the same folder but will get loaded automatically by the installer. Thus, the file association of the .2 file is irrelevant and won't interfere with the installation. Cheers, Holger Link to comment Share on other sites More sharing options...
Andrew Moran Posted October 21, 2016 Author Share Posted October 21, 2016 Holger Really? So the fact that its showing as an IE type won't affect the installation. That's not what I was lead to believe at all, hence my chat with Microsoft. All files have been added to 1 folder but the file assocation of .2 file is IE and I was told this was the reason the install didn't work? I apprciate your input alot. Andrew Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 21, 2016 Share Posted October 21, 2016 This is what I said, based on the perhaps foolish assumption that you had followed the guidance on how to install and that this had failed again. Quote This is probably why the installer cannot see the .2 file and you see the request for another disk. It seems I am wrong and I'm sorry to waste your time. As Holger has kindly corrected me, it seems it doesn't really matter in this case. If you wish to remove the association, follow the guidance in the link, all of it and then reboot your PC. Far be it from me to disagree with a Microsoft help line. Suffice it to say that I have Microsoft Edge on this PC and it is not associated with .2 files, in fact .2 files are not listed in the registry or file associations at all. An association is surprisingly easy to create, whether intentionally or not and can be achieved by selecting the Open with option and highlighting a program. Then it only need the always open with this box to be ticked and it's done. Not so easy to remove. Link to comment Share on other sites More sharing options...
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