ArtFlyer Posted September 16, 2016 Share Posted September 16, 2016 I have OpenLC NA Alaska and Canada. Do I need to purchase it again to get the rest of North America? Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 16, 2016 Share Posted September 16, 2016 Hello, Please have a read of the release announcement Link to comment Share on other sites More sharing options...
ArtFlyer Posted September 16, 2016 Author Share Posted September 16, 2016 Is the discount still on? I should not have to pay full price. I have bought 33 products from you and I think it would be terrible that I supported you with early purchase of this product and you then make me pay full price for the updated product. That would be awful customer service and I am sure you won't let that happen. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 16, 2016 Share Posted September 16, 2016 Please read all of the announcement, all the information is contained in it. Link to comment Share on other sites More sharing options...
ArtFlyer Posted September 16, 2016 Author Share Posted September 16, 2016 I did. I get no discount at Flightsim store. I really think it would be terrible for you to make me pay twice. I have bought 33 products from you and will no longer be a customer if you make me pay twice. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 16, 2016 Share Posted September 16, 2016 That would be the answer. If you feel that your circumstances are exceptional, I think you should address your concerns to the Flight Sim Store. Link to comment Share on other sites More sharing options...
ArtFlyer Posted September 16, 2016 Author Share Posted September 16, 2016 Ok. If I do not get a discount I am done as a loyal customer of ORBX. This is not good service at all. I have bought 33 products from you and will no longer be a customer if you make me pay twice. I was not emailed or warned of a deadline. First I had to pay $40 to get updated installers for my DVD software now I have to pay double for another product, this is very bad business. Link to comment Share on other sites More sharing options...
Ed Correia Posted September 16, 2016 Share Posted September 16, 2016 This upgrade offer was well publicised before and after openLC NA on our forums and Facebook page which are our two main sources of information plus an email sent by FSS. Link to comment Share on other sites More sharing options...
John Venema Posted September 16, 2016 Share Posted September 16, 2016 Actually, two emails were sent by FSS about the upgrade discount offer. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.