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Nick Cooper

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Posts posted by Nick Cooper

  1. Ryan.

     

    Please don't lecture me.

    I have spent years in this forum attempting to provide the missing support.

     

    I have explained who is responsible for this fix and reported it yet again.

     

    Everyone has to pay for Vector and I do not need to be reminded that

    in the case of Vector, I am also a paying customer with reservations about

    the level of support that it is given.

     

    You should clearly understand that:

     

    1.This problem appears to have been raised well over three years ago.

    The developers were made aware of it at the same time.

    Since then, there have been numerous reports of the same problem.

     

    2.The developers are a separate company, Pilot's.

     

    3. It is that company that was and possibly is responsible for that product's support.

    Orbx staff do not have the source files.

     

    4. Numerous company requests for this and other anomalies to be fixed have been submitted.

     

    I would agree that it is not satisfactory that after all this time, this error should still be present.

    Nevertheless, everything that can be done to expedite this and other reported matters has been done and

    we must apparently wait for Pilot's to take some action.

     

    On a slightly lighter note, I see that the fact that your Clacton runway apparently spans a small lake with

    no visible means of support does not concern you?

     

  2. Hello,

    as has been mentioned, this is not a new issue.

    I have no idea why the developers of Vector, Pilot's, have not addressed this in the past,

    I see topics from over three years ago and passed to the developers but the issue appears to remain.

    I understand that they are at some point going to produce a Vector 1.60 but no sign yet and no indication

    as to whether this will be addressed in any case.

     

  3. Hello Carl,

    I believe that we are waiting for Vector version 1.60.

    The fix to the Vector control panel is supposed to be part of that.

    You will remember that we released Vector for P3D v4 without the fixed version

    and no one has seen a trace of an alleged update yet.

    At least we are not all still waiting for Vector for P3D v4 but what is happening

    about the outstanding matters, I have no idea.

    In this case, I am a paying customer also and I don't think you will find anyone

    who feels that it has received the support it deserves from the developers.

    • Like 2
  4. Hello.

     

    1. Done

     

    2. None at all, as you must now be aware, I thought it had been fixed and I have no idea why it has not.

     

    3. It does not fix the issue, it simply disables that part of Vector and leaves the default coastline.

     

    4. As you see in my screen shots.

     

    5. You can try, I would consider it unlikely that a global product, always advertised as being improved, is likely

    to be refunded for a few square km of land that is not strictly accurate.

     

    Here is a reminder that the error is this:

    Whatever data that is used has read the area as land when it appears to be mudflats,

     

    here is Doug's Google Earth image.

     

    CYVR.png

     

    Here is how it is portrayed by Vector.

     

    CYVRw-Vector.jpg

     

    and here is how it is portrayed in PNW

     

    Untitled.jpg

  5. Hello,

    as far as I am aware, I have the same files as the customers and I admit to being mystified

    as to why you should not be seeing the correction.

    Ideally, we need someone else who is also a customer to check the area for you and see what they see.

    If they have the same problem, I can refer it back to the developers but on the face of it, it has been fixed

    but you don't seem to have the fixed files.

  6. I am so sorry that you found my post unhelpful.

    As I have the products correctly installed and there is no trace of the error here,

    I am unable to replicate what you see or offer you any further advice.

     

    If you have installed everything correctly, you will need advice from someone else

    who has recently downloaded and installed Vector in case somehow you have 

    downloaded a version without the updates.

    I cannot help you with that.

    Sorry.

    You could try deleting ORBX\User documents\Versions\FTX_GLOBAL_VECTOR_PACK.txt.

    If you then open FTX Central, Vector will show as not installed.

    If you click on install product, FTX Central will check all the files and update them as

    necessary.

    It must be worth a try.

  7. Hello.

     

    This topic is not intended as a substitute for support requests and is not designed for everyone.

    It is not intended as anything other than a simple guide to a means to fix a common occurrence.

    If you are prepared to follow the guide below, please do.

     

    If you see an error such as this in an FTX airport but do not wish to fix it yourself, please

    simply make a report in the appropriate support forum.

     

    -------------------------------------------------------------------------------------------------------------------------------

     

    Sometimes, airport taxiways will appear to have missing sections in P3D.

    There is a fix for this, it involves the use of the freeware Airport Design Editor.,

    opened for P3Dv4.

     

    First, select this choice and navigate to the airport bgl file.

     

    2.jpg

     

    select Taxi Links

     

    1.jpg

     

    a window will open with a list of them all

    click on Select all

     

    3.jpg

     

     

    once you have selected them all, click on Edit and adjust the Draw Detail and Draw Surface settings

    to "Yes".

     

    4.jpg

     

    Click on Done.

     

     

    then click on Compile and in this window, make sure that the Compile File Name is identical to the

    name of the file that you are editing. 

     

    Untitled.jpg

     

    Compile the file and copy it over the existing file, that you did of course back up first.

     

    If you find this helpful, you are welcome.

    If you find it offensive that a suggestion should be made that errors can be fixed by the customer,

    please remember that there is no obligation at all to do this and support for such errors is freely available.

    If you do wish to learn this simple technique, it can be applied to any airport that displays the error and can

    be opened in ADE, whether payware or freeware and by any developer.

    • Like 6
    • Thanks 2
  8. If you see an error message "There is not enough space on the disk",

    or your installation stops please check the available free space on your

    system (C) drive first.

     

    FTX Central uses the Windows temp folders to download and install

    products and in cases of low drive space, the process may fail.

     

    The solution is to move the Windows temp folders to another drive where

    there is enough space for them to work correctly.

    This is a simple process which will not adversely affect any other software

    and in the case of limited C drive space, is a good idea in any case.

     

    This is how to do it.

    Source page

     

    To change the location of the System Temp folder, follow the steps given below.

     

    1.       Right click on Computer and click on Properties. In the resulting window with the basic information about your computer

    2.       Click on Advanced system settings on the left panel resulting in a dialog box click on the Advanced tab a

    3.       Click on the button near the bottom labeled Environment Variables.

    4.       You may see both TMP and TEMP listed in the section labeled User variables for (account). That's the common location; each different login account is assigned its own temporary location.

    5.       In the Variable value Edit box you may specify the path to the directory that Windows and many other programs will use for temporary files.

     

    Be sure and repeat that process for both TMP and TEMP.

    You'll need to restart any running programs for the new value to take effect. In fact, you'll need to restart Windows for it to begin using the new value for its own temporary files.

    • Like 5
    • Upvote 1
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