Ethan130Stiles Posted January 17, 2022 Share Posted January 17, 2022 This is my first addon onto my xplane as i have just bought a fresh version. I have 800GB available. I have upload my log. I was told by email from Orbx: To resolve this issue please follow these steps: 1 - Open Orbx Central and go to Settings > Downloader 2 - Click on [Clear] under temporary location. 3 - If you made a backup, temporarily move it out of its folder. 4 - Open the specific product page and press [Verify files]. Nothing has changed and i have tried uninstalling it and installing it! Help would be great thanks central log.zip Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 18, 2022 Share Posted January 18, 2022 Who sent you the email? Was it me? Can you confirm that you went through the suggestions made in the email as you only mention you have tried uninstalling reinstalling. The only further suggestion that I can make at this point is to open Orbx Central/settings/downloader and check that the disk drive setting under "Concurrency" is correct for your set up and then change the "Conversions" setting to Moderate or Low. The attached pics how you what is required: As this is a problem with Orbx Central processes I am passing this over to @Nick Cooper and @Steve Raycraft to ask for Orbx Central support Link to comment Share on other sites More sharing options...
Ethan130Stiles Posted January 19, 2022 Author Share Posted January 19, 2022 Thank you very much for the reply. the way i sorted it was by downloading the addons required for Orbx. In another issue i have been able to fly around in certain parts of south area but when i load into another area or attempt to fly in it, it brings up the attached message and closes down my sim. I have plenty of storage 700GB+ . for example i was flying from EGKK - EGPH - EGKK and i flew up there fine on the east coast but returning on the west coast, it halted with the message, I have attached my xplane log / my central log / pics of the issue / scenery packs . Please let me know if you would like anything else Thank you very much for all your teams help, extremely appreciated KR Ethan Log.txt central log.txt scenery_packs.ini Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 20, 2022 Share Posted January 20, 2022 Sorry about your issues. You state that you resolved some issues by installing "the addons required for Orbx" Please clarify. Are you are referring to the prerequisites like VisualC++ etc? You also state you have 700GB free space. Is that on another drive other than your C drive or is that your C drive and you have no other disk drive. Please advise. If it is another drive then what is the free space on your C drive? Once you have answered those questions I can pursue further or pass this over to @Steve Raycraft @Nick Cooper as requested in my initiasl reply post. Thanks Link to comment Share on other sites More sharing options...
Ethan130Stiles Posted January 20, 2022 Author Share Posted January 20, 2022 Hi Jon, yes the first issue of converting the files was me not seeing i had to download the prerequisites. The issue i have now is what i explained above. That half way through the flight my flight comes up with cannot find files....etc attached is the free space i have Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 21, 2022 Share Posted January 21, 2022 I will get back to you shortly with a detailed plan Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 21, 2022 Share Posted January 21, 2022 1. I need to know how you placed the Orbx addons into your new F drive Orbx library. 2. When you double click on one of the TE addons in your Orbx library, does it immediately open up and show the Custom,Overlay & orthos files or does it have yet another folder you need to open before those files appear? I need you to answer those 2 questions first please so I am more knowledgeable of the potential cause of your problem. It would be simple if I was at your Desktop but being remote requires a lot of questions and answers to and fro. I am sure you understand. Link to comment Share on other sites More sharing options...
Ethan130Stiles Posted January 29, 2022 Author Share Posted January 29, 2022 On 1/21/2022 at 7:03 AM, Jon Clarke said: 1. I need to know how you placed the Orbx addons into your new F drive Orbx library. 2. When you double click on one of the TE addons in your Orbx library, does it immediately open up and show the Custom,Overlay & orthos files or does it have yet another folder you need to open before those files appear? I need you to answer those 2 questions first please so I am more knowledgeable of the potential cause of your problem. It would be simple if I was at your Desktop but being remote requires a lot of questions and answers to and fro. I am sure you understand. so sorry for not getting back to you. Had some perosnal issues so have been away from the sim recently. I thought i had sorted it all out, however have had some really bizarre crashes on xplane at random points through out GB south region. I dont really get what is happening as i havent got any warning and hve only the log files to go off of. I have attached 3 separate log files to the same type of crash in three different flights. any help would be greatly appreciated. thanks Log1.txt Log2.txt Log3.txt Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 30, 2022 Share Posted January 30, 2022 No Problem You have not answered my 2 questions so please do so. I have opened one of the logs you attached so far and there are references to missing 3rd party libraries like 3D people etc. Anyway, please answer my 2 questions and then I can decide what we need to do. Thanks Link to comment Share on other sites More sharing options...
Ethan130Stiles Posted February 1, 2022 Author Share Posted February 1, 2022 1. I need to know how you placed the Orbx addons into your new F drive Orbx library. I placed the Orbx addons through Orbx central, let that do the work, did what that told me to do. 2.When you double click on one of the TE addons in your Orbx library, does it immediately open up and show the Custom,Overlay & orthos files or does it have yet another folder you need to open before those files appear? Where can i find this TE addons? attached is what i believe is my Orbx library? i may be wrong. i dont know how to navigate this. thanks Link to comment Share on other sites More sharing options...
Jon Clarke Posted February 2, 2022 Share Posted February 2, 2022 Please use Orbx Central to uninstall TEGB South. Now go and Clear Temp folder and remove Backup as advised in the instructions from the email you get and quoted in your first post. Then open Orbx Central/settings/downloader and check that the disk drive setting under "Concurrency" is correct for your set up and then change the "Conversions" setting to Moderate or Low. The attached pics how you what is required: Restart your PC (don't choose Shutdown, but choose Restart) Now try installing TEGB South again via Orbx central. This process can take up to an hour depending on your PC specs so please let it run its course. Report back when installed. Link to comment Share on other sites More sharing options...
Ethan130Stiles Posted February 2, 2022 Author Share Posted February 2, 2022 Hi John, Thanks for the help. This is how i installed the files in the first place..... Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 3, 2022 Share Posted February 3, 2022 Hello, the support forums have now been made read only. If you need further support with this, please create a support ticket and Jon can help you there instead. Link to comment Share on other sites More sharing options...
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