Shobhan Nandy Posted January 16, 2022 Share Posted January 16, 2022 I'm on Linux, i went through the forums and tried all the suggested solutions, nothing seems to work I'm trying to attach the log file even that is an issue apparently my log file is too large How should i proceed now And if there are dependencies required why its not mentioned in the installation guide Please send me somebody's mailing id so that i can forward the log, its becoming a head ache now Link to comment Share on other sites More sharing options...
Shobhan Nandy Posted January 16, 2022 Author Share Posted January 16, 2022 Also I have mailed support through the support button on Central there I have attached my log Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 17, 2022 Share Posted January 17, 2022 Hi I cannot see a Support Ticket so I ask you to give me a Ticket number so I can look it up. The log file I would need is the XP11 Log file and the Orbx Central log file. The Orbx central log file is probably the one that is large and you could try to Zip it. @Steve Raycraft @Nick Cooper this appears to be an installation issue requiring Orbx central support after the log files are submitted. Nick , please check if there is a support ticket raised for this. Thanks Link to comment Share on other sites More sharing options...
Steve Raycraft Posted January 17, 2022 Share Posted January 17, 2022 @Shobhan NandyI have your support ticket and will continue the conversation through there. Link to comment Share on other sites More sharing options...
Shobhan Nandy Posted January 17, 2022 Author Share Posted January 17, 2022 Thank you I did install the second time same issue I think it’s a dependency issue while converting files, will check your mail Thanks Link to comment Share on other sites More sharing options...
Shobhan Nandy Posted January 17, 2022 Author Share Posted January 17, 2022 I also installed the SD version it’s working fine I really think I need it needs some software to convert files in the ND version Link to comment Share on other sites More sharing options...
Recommended Posts