active Orbx Central

[timex9001]

Who or where do I go to get support for a product I purchase on Orbx Central?.  I purchase the YSSY scenery and the light is not lining up with taxiways and the lights is floating. and the car and trucks float.

[Nick Cooper]

Hello,

can you please try this first?

Quote

 

1. Delete any rolling cache.

2. Delete the Content.xml file.

(AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Content.xml)

3. Delete the simulator .dat files

(AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes\*.dat)

4. Do not add anything else to the Community folder

 

 

[timex9001]

ok thanks, I'll try these steps and keep you updated

[timex9001]

Just a check question which  Content.xml file and simulator .dat files am i looking for and deleting?

[Doug Sawatzky]

Hi

 

Are you able to navigate to the file locations that Nick has mentioned in his above list?

[timex9001]

Yes i found both folders and i deleted the cache

 

[Nick Cooper]

Hello,

if you cannot see the files extensions, then you might need to untick "hide extensions for known file types" in the Windows Explorer View settings.