timex9001 Posted August 7, 2021 Share Posted August 7, 2021 Who or where do I go to get support for a product I purchase on Orbx Central?. I purchase the YSSY scenery and the light is not lining up with taxiways and the lights is floating. and the car and trucks float. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 7, 2021 Share Posted August 7, 2021 Hello, can you please try this first? Quote 1. Delete any rolling cache. 2. Delete the Content.xml file. (AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Content.xml) 3. Delete the simulator .dat files (AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes\*.dat) 4. Do not add anything else to the Community folder Link to comment Share on other sites More sharing options...
timex9001 Posted August 8, 2021 Author Share Posted August 8, 2021 ok thanks, I'll try these steps and keep you updated Link to comment Share on other sites More sharing options...
timex9001 Posted August 8, 2021 Author Share Posted August 8, 2021 Just a check question which Content.xml file and simulator .dat files am i looking for and deleting? Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted August 8, 2021 Share Posted August 8, 2021 Hi Are you able to navigate to the file locations that Nick has mentioned in his above list? Link to comment Share on other sites More sharing options...
timex9001 Posted August 8, 2021 Author Share Posted August 8, 2021 Yes i found both folders and i deleted the cache Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 8, 2021 Share Posted August 8, 2021 Hello, if you cannot see the files extensions, then you might need to untick "hide extensions for known file types" in the Windows Explorer View settings. Link to comment Share on other sites More sharing options...
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