dutchkip Posted March 25, 2021 Share Posted March 25, 2021 Hi there, I've got a problem with the jetways not lining up on stand 12 to 30 causing the jetways not to move, either by GSX or SODE. Other jetways at stands W and S are working fine, it's just those ones that are not moving. GSX is just ignoring to work, it puts all carts in position but no jetway movement. When using SODE it tells me @aircraft door and jetway misaligned@ Any idea how to solve this? Attached a picture taken at gate 24. Regards Leo de Haan Scotland Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 25, 2021 Share Posted March 25, 2021 Hello Quote This product has been produced by MK-STUDIOS. For MK-STUDIOS product support, please to go http://mkstudios.pl/support/index.php Link to comment Share on other sites More sharing options...
John Burgess Posted March 25, 2021 Share Posted March 25, 2021 1 hour ago, dutchkip said: Any idea how to solve this? Hi Leo, As Nick said support is really through MK Studios but this is an issue we have found at various airports with similar jetways. The lack of forward and backward motion in the jetway makes it almost impossible to get it working for all aircraft at the actual start location. Looking at your screenshot I reckon you probably need to move the aircraft forward slightly so the door and jetway are aligned which is, presumably, what has to be done in real life. All the best, John Link to comment Share on other sites More sharing options...
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