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obrx central not show all purchased packages


dub

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Posted

I previously purchased FTX_AA_MonumentValley, I does not show in my Orbx Central, 

 

Order Number: FSS0480410
Order Date: 2016-05-02
 

How to I get this rectified

 

Can't find a download link but I would think Cental would know what I've purchased.

Posted
2 hours ago, dub said:

FTX_AA_MonumentValley,

Hello dub, welcome to the forums.

Have you seen USMV in your library, this is now Monument Valley.

USMV.jpg

Posted
On 10/31/2020 at 4:02 PM, dub said:

Order Number: FSS0480410
Order Date: 2016-05-02

Can't find a download link but I would think Cental would know what I've purchased.

 

Hello,

the order number you quote is for the Flight Sim Store, now closed.

Before Orbx Central can see a customer's product, it must first be in the

customer's Orbx Direct account.

If you wish to transfer your purchase and you have not yet done so, here

is how to do it.

 

Posted

I opened a ticket and added in what I could find, Original order, was not sure on the second screenshot you wanted. My dad (dub) is 86, and I'm trying to help him get this resolved, please reach our if you need more, and possibly where I would find that data in his account....Thank you 

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