gmazzei Posted September 1, 2020 Posted September 1, 2020 Operating system: Windows 10 2004 Simulator: MSFS 2020 premium deluxe Screenshot: Issue: After the authomatic update to version 4.1.23 Orbx central does not detect MSFS 2020 (acquired through MS Store) and installed in the default C: path With version 4.1.22 I have installed KBUR KORS KTIW KSBA LOWI central.log
Nick Cooper Posted September 1, 2020 Posted September 1, 2020 Hello, have you tried this yet? Quote Uninstall Orbx Central using the Windows Control Panel Delete: Your Windows or Orbx Central Temp folder\Orbx C:\Users\your name\AppData\Local\Orbx-central-updater C:\Users\your name\AppData\Roaming\Orbx Then reinstall Orbx Central and try again.
gmazzei Posted September 1, 2020 Author Posted September 1, 2020 Hi under C:\Users\Guido Mazzei\AppData\Roaming\Orbx I have a Backup folder with 133 GB of files Is it safe to delete all ? Thanks
Nick Cooper Posted September 1, 2020 Posted September 1, 2020 Hello, if you do, you will loose all your Orbx product backups. If you want to keep them, leave that folder in place. It does not affect the way that Orbx Central works.
gmazzei Posted September 1, 2020 Author Posted September 1, 2020 Hi I've reinstalled vers 4.1.23If I select Re-scan your computer It does find nothing and if I choose fix issues msfs2020 is not in the list I'd like to reinstall version 4.1.22 but don't have the installer
Nick Cooper Posted September 1, 2020 Posted September 1, 2020 Hello, one way I can find to stop Orbx Central from seeing MSFS is to rename the MSFS core files folder. Could you have done that, or moved it?
gmazzei Posted September 1, 2020 Author Posted September 1, 2020 Hi I had to launch MSFS2020 and then close it again.After that Orbx Central detected MSFS2020 and I was able to update KTIW and install LOWZ and LOWW. Thanks for your kind help
kymh Posted September 18, 2020 Posted September 18, 2020 Same solution for me for gmazzei. There have been no changes to anything on my system since Central v4.1.23 was last run and worked just fine. I open Central every day to check for updates for P3D 4, P3D 5, X-Plane 11 and MSFS and have had no problems until today - all I've flown today is X-Plane 11.50. Never mind - all good now :-)
tbrian Posted September 29, 2020 Posted September 29, 2020 Add me to the list of unable to to see installed MSFS 2020. Yes I've tried uninstalling and deleting the app data listed. Yes I've tried opening MSFS with Orbx Central activated. Yes I've tried rebooting. Nothing I do allows it to see it. Any help would be appreciated.
Nick Cooper Posted September 30, 2020 Posted September 30, 2020 Hello, welcome to the forums. Orbx Central needs to see C:\Users\your name\appdata\local\Packages\Microsoft.FlightSimDisc_8wekyb3d8bbwe\LocalCache\UserCfg.opt The file, which can be opened with Notepad, must have the correct simulator location as the last entry. Please check that first.
tbrian Posted October 1, 2020 Posted October 1, 2020 Thanks for the response. I have that file. Opening it with notepad, the last entry is, InstalledPackagesPath "C:\Users\Brian T\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages". That seems to be the right location because theres data files for MSFS there.
tbrian Posted October 1, 2020 Posted October 1, 2020 I also noticed this thread about user accounts versus administrator accounts. This might be related as I play on a user account and not my administrator account for security.
Nick Cooper Posted October 2, 2020 Posted October 2, 2020 Thanks. I believe that I have already asked the developers to take another look at this. In the meantime, it seems that the topic that you linked contains the workaround.
tbrian Posted October 2, 2020 Posted October 2, 2020 10 hours ago, Nick Cooper said: Thanks. I believe that I have already asked the developers to take another look at this. In the meantime, it seems that the topic that you linked contains the workaround. Yup the workaround in linked thread worked. Working now.
EagleOne49 Posted October 8, 2020 Posted October 8, 2020 Please add me to the list of Orbx Central users with no recognition of MSFS2020. Any update from the developers?
Nick Cooper Posted October 8, 2020 Posted October 8, 2020 Hello, are you one of the customers whose Windows User Account is not an administrator?
carlosqr Posted October 8, 2020 Posted October 8, 2020 Hi Nick This happened to me today I opened Central and MSFS is not there I'm trying things above I'll report if it gets fixed Cheers Carlos
carlosqr Posted October 8, 2020 Posted October 8, 2020 Hi again It worked too launching MSFS once then closing and reopening Central. Weird but works again Cheers Carlos
EagleOne49 Posted October 9, 2020 Posted October 9, 2020 Same result as carlosqr and others. Working again.
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