skyscott Posted August 27, 2020 Share Posted August 27, 2020 I can not get it to any thing it has been frozen up for over a day please help attached central log It was downloading Global open LC N.A. showing 14081/ 18278 to go and it just quit I have a internet connection central.log here is my order # D: 581bd32b5d3af Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 28, 2020 Share Posted August 28, 2020 @Ben McClintock @Mitchell Williamson @Josh Koz Thanks Link to comment Share on other sites More sharing options...
skyscott Posted August 31, 2020 Author Share Posted August 31, 2020 Sorry Nick I don't understand the answer you very welcome but I still do not what to do.... Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 31, 2020 Share Posted August 31, 2020 Hello, my answer was an attempt to attract the attention of the three developers who could have advised you on this problem. In their absence, could you try: Uninstall Orbx Central using the Windows Control Panel Delete: Your Windows or Orbx Central Temp folder\Orbx C:\Users\your name\AppData\Local\Orbx-central-updater C:\Users\your name\AppData\Roaming\Orbx Then reinstall Orbx Central and try again. Link to comment Share on other sites More sharing options...
skyscott Posted August 31, 2020 Author Share Posted August 31, 2020 I will give it a try thanks Link to comment Share on other sites More sharing options...
skyscott Posted August 31, 2020 Author Share Posted August 31, 2020 Nick I did what you said to do delete it reinstall it went right back to page Global open LC North America still frozen showing 13844/18278 I all so restarted by computer after delete it.Sorry guy don't know what to do?? Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 1, 2020 Share Posted September 1, 2020 Hello, did it just start again there, or did it start from the beginning again please? Either way, could you attach a copy of the central log file? Link to comment Share on other sites More sharing options...
skyscott Posted September 1, 2020 Author Share Posted September 1, 2020 It started where it quit working and here is a copy of central file central.log Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted September 2, 2020 Share Posted September 2, 2020 Hi @skyscott, The provided log file suggests that one of the download chunks may be corrupted, as its failing to extract causing issues in Central. I'd suggest closing Orbx Central completely, deleting the contents of C:\Users\KSDent\AppData\Roaming\Orbx\Central\Backup as well as the %temp%\Orbx\job-cache.json file Link to comment Share on other sites More sharing options...
skyscott Posted September 2, 2020 Author Share Posted September 2, 2020 went to where you said to go no back file was there just central file.Got looking in "local" file found programs in it found obrx-central in found all sort of files to obrx-central there is a uninstall in it.What next??? Link to comment Share on other sites More sharing options...
skyscott Posted September 2, 2020 Author Share Posted September 2, 2020 Josh I got it working thanks to all thanks for all your help Link to comment Share on other sites More sharing options...
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