alxxsxro Posted July 14, 2020 Posted July 14, 2020 Originally, my Orbx Central simply would seem to crash itself after claiming it's installing an update. So I reinstalled and it started to actually load up, but it just lead to another issue. It won't detect any flight simulator and when I try to do it manually it just comes up with an error claiming it cannot create a registry. I've run it as administrator yet nothing is resolving the issue.
Nick Cooper Posted July 14, 2020 Posted July 14, 2020 Hello, welcome to the forums. Please attach a copy of the Orbx Central log file, if there is one. You can find it at C:\Users\your name\AppData\Roaming\Orbx\Central\central.log. Thanks.
alxxsxro Posted July 14, 2020 Author Posted July 14, 2020 53 minutes ago, Nick Cooper said: Hello, welcome to the forums. Please attach a copy of the Orbx Central log file, if there is one. You can find it at C:\Users\your name\AppData\Roaming\Orbx\Central\central.log. Thanks. I've posted the log above.
Nick Cooper Posted July 14, 2020 Posted July 14, 2020 Thanks. I will refer this to an Orbx Central developer because I do not know what the characters at the end mean, apart of course from something has gone wrong.
Guest Josh Koz Posted July 15, 2020 Posted July 15, 2020 Hi @alxxsxro Your log file stops right when attempting to check if the simulator is running. I believe it's the same issue outline here and I'm currently in the process of fixing and releasing in a fastlane update ASAP.
alxxsxro Posted July 15, 2020 Author Posted July 15, 2020 7 hours ago, Josh Koz said: Hi @alxxsxro Your log file stops right when attempting to check if the simulator is running. I believe it's the same issue outline here and I'm currently in the process of fixing and releasing in a fastlane update ASAP. Great, will I have to reinstall or will the client itself update automatically?
Guest Josh Koz Posted July 16, 2020 Posted July 16, 2020 Hi @alxxsxro, Once the update is available the client should update automatically upon restarting.
alxxsxro Posted July 17, 2020 Author Posted July 17, 2020 @Josh Koz Still waiting on this update nothing has come through? I read on another forum that you'd get it out by now. I've tried reinstalling but nothing is working.
Guest Josh Koz Posted July 17, 2020 Posted July 17, 2020 Hi @alxxsxro We've pushed an update with the fix into fastlane. If you're opted into the fastlane you can update to the latest version(4.1.15)
alxxsxro Posted July 17, 2020 Author Posted July 17, 2020 @Josh Koz I did notice my client saying 4.1.15 but also when checking the central.log it said that it was disallowed so I assume I'm not in the fastlane, and it also said latest version is still 4.1.14
A.Dale Posted July 18, 2020 Posted July 18, 2020 Hi I bought a copy on TE GB South yesterday, and I have tried 5 times to install it, however Orbx Central just stalls, I have no problems with other Orbx products with the older installation system. Apparently other customers are having similar problems. Please advise.
Nick Cooper Posted July 18, 2020 Posted July 18, 2020 Hello, welcome to the forums. Please attach a copy of your Orbx Central log filke. You can open it at Orbx Central\Settings\Help and save a copy. Thanks.
FlyBlueSkies Posted July 18, 2020 Posted July 18, 2020 On 7/17/2020 at 6:54 AM, Josh Koz said: Hi @alxxsxro We've pushed an update with the fix into fastlane. If you're opted into the fastlane you can update to the latest version(4.1.15) I have this installed. It ran yesterday without any problems. Today, it is very slow to log into my account. I've had to close it several times (Task Manager) in order to try again. When switching to my various simulators (XPLANE to P3DV4), it appears to hang when 'Loading Products and libraries'. If it finally does connect, then the products load very, very slow. It's as if there is a server connection issue.
FlyBlueSkies Posted July 18, 2020 Posted July 18, 2020 Just tried again...seems to work much better now.
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