Sikorsky147 Posted June 24, 2020 Share Posted June 24, 2020 I bought TrueEarth HD WASHINTONG and 74S ANACORTES, but at the anacortes airport I don't have the buildings, only black squares. You are about to post into the X Plane 11 BUG REPORT forum. This forum is for reporting BUGS in a working Orbx X Plane 11 product. A BUG is defined as a product that is working as it should but there is a problem with the working product. Please review your request before posting into this forum. A request for support with a product that does not work should be placed into the X Plane 11 Support forum. Link to comment Share on other sites More sharing options...
Jon Clarke Posted June 25, 2020 Share Posted June 25, 2020 Attach your scenery_packs.ini and confirm you have installed OrbxLibsX @Nick Cooper Please move this to the XP support forum as it is not a Bug. Thanks Link to comment Share on other sites More sharing options...
Sikorsky147 Posted June 25, 2020 Author Share Posted June 25, 2020 if you can help me with the order i would appreciate it In the image it mentions that 12 files could not be installed. After having verified it appears that the installation was correct scenery_packs.ini Link to comment Share on other sites More sharing options...
Jon Clarke Posted June 26, 2020 Share Posted June 26, 2020 Please try this first: Open Orbx Central and uninstall Anacortes. Still in Orbx Central go to settings/downloader ans Clear Temp folder. Also make a note of where any Backup copy you have is located and delete the Backup copy. The location of the Backup copy and the Temp folder are shown in my pic. Please note I have moved my Temp folder to my E drive but I expect your is on your C drive. Regardless of location of the Temp drive, choose the Clear option. Reboot your PC. Restart PC and open Orbx Central and choose to install Anacortes Link to comment Share on other sites More sharing options...
Sikorsky147 Posted June 27, 2020 Author Share Posted June 27, 2020 I followed the instructions, uninstall all the files: - trueearth washington hd - anacortes - darrington muni - libraries Orbx at the time reinstall and download, it throws me the error that files are missing and I must verify until the message not appears again. Still not working Link to comment Share on other sites More sharing options...
Sentry11 Posted June 27, 2020 Share Posted June 27, 2020 Try attached. scenery_packs.ini Link to comment Share on other sites More sharing options...
Jon Clarke Posted June 27, 2020 Share Posted June 27, 2020 What message are you getting? I need you to attach your XP Log file from your XP directory please. My suggestion to you was referring to trying to reinstall just Anacortes not TE Washington etc as I thought that was already installed. Now you have a message about missing files. It sound like you have not got sufficient free disk space to install all the addons. I attach a link that you need to read and make sure that you meet ALL the requirements especially regarding free disk space on the drive you download onto, the drive you want to install onto, and the location of your Temp file. https://orbxsystems.com/forum/topic/189843-installing-true-earth-addons-guide/ Link to comment Share on other sites More sharing options...
Jon Clarke Posted June 27, 2020 Share Posted June 27, 2020 This attached scenery_packs.ini is correctly layered as far as where the TE Washington addon should be placed. It is however of no value if your installation is incomplete which we can determine when you attach your XP Log. scenery_packs.ini Link to comment Share on other sites More sharing options...
Jon Clarke Posted June 27, 2020 Share Posted June 27, 2020 @Nick Cooper Please move to the support section as this is not a Bug. Thanks Link to comment Share on other sites More sharing options...
Sikorsky147 Posted June 27, 2020 Author Share Posted June 27, 2020 I have a 2TB hard drive available and at the time of deleting the Temp file, all scenarios were deleted. Then I reinstalled again but a message still appears where three files are missing. on the other hand, order scenery.ini and i still have the same problems. anacortes does not work correctly. Log.txt scenery_packs.ini Link to comment Share on other sites More sharing options...
Sikorsky147 Posted June 27, 2020 Author Share Posted June 27, 2020 HOW I CAN REQUEST A REFUND FOR THE PRODUCTS BECOUSE MY XPLANE 11 NOW IS TOO SLOW Link to comment Share on other sites More sharing options...
Sentry11 Posted June 27, 2020 Share Posted June 27, 2020 I have looked at your last "scenery_packs.ini" again and ask you if you bought TE Washington HD then why have you also the TE Washington DEMO installed as well? Only one version will work, either the paid version or the DEMO. Attached is another "scenery_packs.ini" file. Give it a try and see if it helps. scenery_packs.ini Link to comment Share on other sites More sharing options...
Sentry11 Posted June 27, 2020 Share Posted June 27, 2020 @Sikorsky147 Sorry my mistake, it's TE GB DEMO that you have installed an not TE Washington DEMO which is fine. scenery_packs.ini Link to comment Share on other sites More sharing options...
Jon Clarke Posted June 28, 2020 Share Posted June 28, 2020 15 hours ago, Sikorsky147 said: I have a 2TB hard drive available and at the time of deleting the Temp file, all scenarios were deleted. Then I reinstalled again but a message still appears where three files are missing. on the other hand, order scenery.ini and i still have the same problems. anacortes does not work correctly. Log.txt 81.66 kB · 0 downloads scenery_packs.ini 6.69 kB · 1 download I am getting very confused with this . Before we go any further I want you to do the following so we can check if the problem is with the downloads of Anacortes. Rename your Custom Scener folder to Custom Scenery.BAK Make a new folder in your XP directory and name it Custom Scenery. In the Custom Scenery.BAK folder make shortcuts for the following files : Orbx_A_US_Washington_TE_Airports Orbx_A_US_Washington_TE_Custom Orbx_B_US_Washington_TE_Overlay Orbx_C_US_Washington_TE_Orthos Global Airports Orbx_A_74S_Anacortes Orbx_OrbxlibsXP Put those shortcuts into the new Custom Scenery folder. Run XP and then exit. Make sure your scenery-packs.ini entries are layered as follows: Anacortes TE Washington Airports Global Airports TE Washington Custom TE Washington Overlay TE Washington Orthos OrbxlibsXP Then run a flight at Anacortes and report back please Link to comment Share on other sites More sharing options...
Sikorsky147 Posted June 28, 2020 Author Share Posted June 28, 2020 On 6/26/2020 at 12:44 AM, Jon Clarke said: Please try this first: Open Orbx Central and uninstall Anacortes. Still in Orbx Central go to settings/downloader ans Clear Temp folder. Also make a note of where any Backup copy you have is located and delete the Backup copy. The location of the Backup copy and the Temp folder are shown in my pic. Please note I have moved my Temp folder to my E drive but I expect your is on your C drive. Regardless of location of the Temp drive, choose the Clear option. Reboot your PC. Restart PC and open Orbx Central and choose to install Anacortes Perfect, I'll do it tomorrow. I'm at work today. I want to clarify your doubts. : 1.- The main error is the incorrect operation of anacortes with trueearth washington HD, when the airport buildings do not appear. Just black squares. 2.-Then, during the process of deleting temporary files and cuts, I don't know if by mistake, I deleted everything and I had to download everything again. In this process, TrueEarth Washington HD it sends me the message that 3 files are missing, but when checking it informs that it is installed. Tomorrow I will do what you tell me and I will tell you about it. Link to comment Share on other sites More sharing options...
Jon Clarke Posted June 28, 2020 Share Posted June 28, 2020 1 hour ago, Sikorsky147 said: Perfect, I'll do it tomorrow. I'm at work today. I want to clarify your doubts. : 1.- The main error is the incorrect operation of anacortes with trueearth washington HD, when the airport buildings do not appear. Just black squares. 2.-Then, during the process of deleting temporary files and cuts, I don't know if by mistake, I deleted everything and I had to download everything again. In this process, TrueEarth Washington HD it sends me the message that 3 files are missing, but when checking it informs that it is installed. Tomorrow I will do what you tell me and I will tell you about it. Also attach your XP log file again, because there is no error message about missing files that i can see. Is it an on screen message? Also make sure you have World Objects set to maximum in XP settings. Link to comment Share on other sites More sharing options...
Sikorsky147 Posted June 29, 2020 Author Share Posted June 29, 2020 Ok., here is..... Log.txt Link to comment Share on other sites More sharing options...
Jon Clarke Posted June 29, 2020 Share Posted June 29, 2020 So you now have buildings at Anacortes? Your pic needs to be looking down from about 800ft in spot view so i can see what the airport now looks like please. Link to comment Share on other sites More sharing options...
Sikorsky147 Posted June 30, 2020 Author Share Posted June 30, 2020 In this image you can see that the hangar is incomplete. Also the scenario is far from resembling what is published on your page Link to comment Share on other sites More sharing options...
Jon Clarke Posted July 1, 2020 Share Posted July 1, 2020 Please provide a picture of the airport from above as i had requested. The pics are too localised. I need to see the whole airport to determine what you are seeing in total. There is nothing at all wrong with the airport scenery so we are trying to find out what has happened to your installation of it. To do that I literally need a big picture. Link to comment Share on other sites More sharing options...
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