fleurenf Posted June 8, 2020 Share Posted June 8, 2020 I’m having this issue as well. Any solution? It’s taking forever to reinstall all. Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 Simulator: FSX.SE Screenshot: Issue: connection interruptions. Link to comment Share on other sites More sharing options...
Ben McClintock Posted June 9, 2020 Share Posted June 9, 2020 Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log Link to comment Share on other sites More sharing options...
fleurenf Posted June 9, 2020 Author Share Posted June 9, 2020 Thanks Ben, Central log attached also it sitting at 0B/s download not going anywhere. Very frustrating. central.log Link to comment Share on other sites More sharing options...
fleurenf Posted June 9, 2020 Author Share Posted June 9, 2020 Just an update, it took 10 hours to download and install Global Vector due to the massive amount of connection interruptions and total stoppages which meant that a pc restart had to be done on a few occasions. Link to comment Share on other sites More sharing options...
fleurenf Posted June 10, 2020 Author Share Posted June 10, 2020 Any outcome on this? The post has been marked as resolved whilst it isn’t. Link to comment Share on other sites More sharing options...
jhkaye Posted June 11, 2020 Share Posted June 11, 2020 Similar problem as yours. Example from your log file : 'Error when attempting to download chunk 2c346e6b-c85c-4a39-a646-0f59bfefb88e. System.Exception: Exception of type 'System.Exception' was thrown.' Haven't even tried downloading Global Vector. Very frustrating. Jim Kaye Link to comment Share on other sites More sharing options...
fleurenf Posted June 13, 2020 Author Share Posted June 13, 2020 Thanks jhkaye for your input. I am disappointed that no further response has been received. I provided the log file and all that happened was the post was marked as resolved. Downloading is a dogs breakfast. Every 10 seconds or so connection interruption. Download fluctuations from 365kb/s to 0kb/s constantly whilst I have no issues with other software downloads. It is not at my end so there must be an issue with the Orbx servers. I would appreciate a response and not just be brushed off after providing the information as requested. Link to comment Share on other sites More sharing options...
jhkaye Posted June 13, 2020 Share Posted June 13, 2020 I have been continuing to download PAKT Ketchikan airport today. For awhile tried turning off all security - firewall off, Windows Defender off. Restarted PC. Nothing changed, so turned firewall and Windows Defender back on. It appears to be unable to download any more than 62 percent of this file. THIS PROBLEM IS NOT RESOLVED!!! Log file is attached. Previous versions of Orbx Central worked fine. Some of the latest files like TrueEarth US Washington, and the newly available TrueEarth Northern California, are really large. It is reasonable that it takes some time to download them. Please help resolve this. Jim Kaye central_0612_1.log Link to comment Share on other sites More sharing options...
fleurenf Posted June 13, 2020 Author Share Posted June 13, 2020 +1 Jim. I’m rebooting now as it stopped downloading all together. Very frustrating. Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 13, 2020 Share Posted June 13, 2020 Hello, as it is now the weekend, I have left a message asking for the staff to take a look on Monday. Link to comment Share on other sites More sharing options...
jhkaye Posted June 13, 2020 Share Posted June 13, 2020 Nick - Thanks for replying and for asking staff to look into this on Monday. I finally gave up on PAKT which will not download more than 62%. I really enjoyed this particular airport with its sloped taxiways down to GA parking. Hope to successfully install it soon. Jim Kaye Link to comment Share on other sites More sharing options...
jhkaye Posted June 13, 2020 Share Posted June 13, 2020 16 hours ago, fleurenf said: +1 Jim. I’m rebooting now as it stopped downloading all together. Very frustrating. I agree. Rebooting does not seem to make any difference. If the temporary files are deleted, it just starts over from zero and eventually stops again. Link to comment Share on other sites More sharing options...
Ben McClintock Posted June 15, 2020 Share Posted June 15, 2020 Hi all, Your errors are both different. In the future, please create a new topic - don't join an existing user's topic (it makes it much harder for us to track problems that require fixing on our end). Do either of you have Avast (or another anti-virus/firewall software) installed? This is the most likely reason for the downloads failing to complete. Another thing to look for is any proxy software being used, which could interrupt the connection. The upcoming version of Central will contain more logging for why this error occurs: Quote "Error when attempting to download chunk 1c5c5d3f-3c08-4f26-a2e2-6c62a5176d86. System.Exception: Exception of type 'System.Exception' was thrown." Link to comment Share on other sites More sharing options...
jhkaye Posted June 20, 2020 Share Posted June 20, 2020 Ben, Thanks for replying. My answers to your posting are as follors: 1. I replied to this topic by fleurenf because the problems we were both having appeared to be the same or very similar. 2. This topic is listed as 'Resolved'. For my case it is not resolved. 3. I submitted a new post about not being able to install PAKT elsewhere on this Orbx Central support forum. According to Nick Cooper last weekend (June 13) he said they would look into it on Monday. It is now Saturday, June 20 and no solutions have been given to either of us. 4. I do not use Avast software. I do use Windows Defender, but tried turning off both the firewall and Windows Defender anti-virus software. Did not help. I normally don't have to turn off Windows Defender to download Orbx scenery. I also use Acronis True Image, but had closed all Acronis applications using Task Manager before trying to install PAKT. Jim Kaye Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.