cavaricooper Posted May 9, 2020 Share Posted May 9, 2020 Hiya Nick et al- I purchased the new TerraFlora (already owned Trees HD, thanks for the upgrade pricing). I keep trying to install and it says checking, but does not move to the download queue. Could someone please take a peek? Ta! C Operating system: W10 Simulator: P3D v4.5 HF3 Screenshot: NA Issue: No product DL Link to comment Share on other sites More sharing options...
cavaricooper Posted May 10, 2020 Author Share Posted May 10, 2020 ... and despite updating Orbx Central this am- no joy. I am now at least queued, but nothing more...it just sits there... Thoughts? Ta! C Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted May 10, 2020 Share Posted May 10, 2020 Hello, Please attach your Central log file - we are unable to troubleshoot this issue without it. Link to comment Share on other sites More sharing options...
cavaricooper Posted May 11, 2020 Author Share Posted May 11, 2020 Here you are mate. Ta- C central.log Link to comment Share on other sites More sharing options...
cavaricooper Posted May 11, 2020 Author Share Posted May 11, 2020 @Nick Cooper any chance of a pointer mate? I own Trees HD, bought TerraFlora yesterday and still cannot download. Ta- C Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 11, 2020 Share Posted May 11, 2020 Hello, I replied here... Link to comment Share on other sites More sharing options...
cavaricooper Posted May 11, 2020 Author Share Posted May 11, 2020 Nick- When I click on the SECOND link in your prerequisites I get I have a newer version already and it will not allow me to install this one without UNINSTALLING the newer version. I already had the other 2 files, but did a repair regardless, rebooting each time. This is all a bit awkward for the end user. Ta- C PLEASE REPLY IN THIS POST not Rob's so we can keep them separate. Ta! Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted May 12, 2020 Share Posted May 12, 2020 Hi @cavaricooper Your log file indicates that the Orbx Central worker is crashing during the disk check step. We're including a fix for your specific issue in the next fastlane release which we'll try get out ASAP. In the meantime you can opt out of the fastlane to use a previous version of Orbx Central. Link to comment Share on other sites More sharing options...
cavaricooper Posted May 12, 2020 Author Share Posted May 12, 2020 Thanks Josh, that’s more than sufficient and is appreciated. Would I get some sort of email, or do I just need to keep checking? In the meanwhile, I have lots of other Orbx gems to keep me happily occupied. My thanks to the team. Stay safe and well. C Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 12, 2020 Share Posted May 12, 2020 Hello, Orbx Central will update itself when you start it, once the update is released. Link to comment Share on other sites More sharing options...
cavaricooper Posted May 14, 2020 Author Share Posted May 14, 2020 Ok Gents- I opted out of Fastlane, but no joy. Will wait on the update at this point. Thanks regardless. C Link to comment Share on other sites More sharing options...
cavaricooper Posted May 17, 2020 Author Share Posted May 17, 2020 Gents- Just checking in re. any update to this issue? Ta- C Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted May 18, 2020 Share Posted May 18, 2020 Hi @cavaricooper The change is in the latest beta release of Orbx Central. We'll likely have this out to fastlane within the next few days if there are no issues. Link to comment Share on other sites More sharing options...
cavaricooper Posted May 22, 2020 Author Share Posted May 22, 2020 @Josh Koz I got the update via Fastlane, however, the download remains elusive... could you suggest my next move please? Ta- C central.log Link to comment Share on other sites More sharing options...
cavaricooper Posted May 24, 2020 Author Share Posted May 24, 2020 Dear Orbx- I've been troubleshooting this issue since purchase, is there any chance we could do something else to try and solve this please? Ta- C Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 26, 2020 Share Posted May 26, 2020 Hello, this seems to be the latest problem. Quote 2020-05-22T17:28:42.663Z [INFO] [Saturn] - System.ArgumentException: Drive name must be a root directory (i.e. 'C:\') or a drive letter ('C'). (Parameter 'driveName') Where are you trying to install the product to? Link to comment Share on other sites More sharing options...
cavaricooper Posted May 27, 2020 Author Share Posted May 27, 2020 Nick- It's trying to install in my Orbx Main Library which is at \\SIMULATOR\Prepar3Dworld\Orbx\Orbx Library which is where I set up the Library when moving to the new Orbx Central. This is the first product I am installing with the new Orbx Central. Ta- C Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted May 28, 2020 Share Posted May 28, 2020 Hi @cavaricooper On windows paths normally begin with a drive letter if its not a network location. One of the first installation steps is to ensure that the drive has enough free space. This check is looking for a drive letter (i.e c:/) in the path and failing as the location is set as a network share. One option is to disable disk space checking in the downloader options so this check never occurs. The other option is to map your network share to a drive letter with the "Map Network Drive" option in File Explorer. Then updating the path to the library in Orbx Central to use mapped path with the drive letter. Link to comment Share on other sites More sharing options...
cavaricooper Posted May 29, 2020 Author Share Posted May 29, 2020 @Josh Koz Thanks! That finally did it. I just renamed the path (even though it points to the same place and Orbx Central picked that version of path statement). Once \\SIMULATOR was replaced by S:\ all went well. Excited to see what a difference it makes in the sim. Best- C Link to comment Share on other sites More sharing options...
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