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Orbx Installation Warning-11879 file(s) failed to convert


salex

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Hello,

welcome to the forums.

Did you install the prerequisite software, as detailed in the Orbx Central User Guide?

If you did, or you do and it still produces this error, please attach a copy of your central.log file.

You can open it in Orbx Central and save a copy.

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Thankyou all for your help and guidance. I have found the central.log file in the Help section of Settings.  However the text file is about 10.5 MB, which exceeds the maximum total size.

 

I have tried zipping the file and hopefully attached it to this submission. If unable to decompress please let me know and I will try an alternative method.

 

Many thanks 

 

Salex

central.7z

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Hi Salex,

 

It does indeed appear Central is unable to convert the ortho.

Quote

2020-02-27T20:19:48.423Z [INFO] [Saturn] - [ERROR] texconv exited with code -1073741515
2020-02-27T20:19:48.423Z [INFO] [Saturn] - [ERROR] D:\X-Plane Orbx\xp11\TrueEarth Great Britain South\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\a850x10110x17.JPG doesn't exist after conversion.
2020-02-27T20:19:48.424Z [INFO] [Saturn] - [ERROR] Failed to convert Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\a850x10110x17.JPG
2020-02-27T20:19:48.425Z [INFO] [Saturn] - System.Exception: Conversion failed.
2020-02-27T20:19:48.425Z [INFO] [Saturn] -    at Saturn.Jobs.Install.MainSubStages.ConvertSubStage.<>c__DisplayClass13_0.<ConvertFile>b__0()
2020-02-27T20:19:48.425Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures\a8f0xff80x17.JPG

 

The error code it is crashing with relates to a missing system component. This is most often caused by missing system requirements as Nick mentioned. Can you run the following installers to double-check that they are installed on your machine correctly. 

 

Visual C++ Redistributable for Visual Studio 2015 (x64)
https://www.microsoft.com/en-au/download/details.aspx?id=48145
Microsoft Visual C++ 2015 Redistributable Update 3 RC
https://www.microsoft.com/en-us/download/details.aspx?id=52685
Visual C++ Redistributable for Visual Studio 2013 (x64)
https://www.microsoft.com/en-us/download/details.aspx?id=40784
 

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Many thanks to all your suggestion. Nick for suggesting the central.log, Smudger  for where to find it and Mitchell for interpreting and suggesting that there are missing system files. I downloaded the system files from the links provided and the files have now converted. Now to see if it all works. 

Many thanks again. 

Salex

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  • 4 weeks later...
On 2/27/2020 at 11:28 PM, Mitchell Williamson said:

Hi Salex,

 

It does indeed appear Central is unable to convert the ortho.

 

The error code it is crashing with relates to a missing system component. This is most often caused by missing system requirements as Nick mentioned. Can you run the following installers to double-check that they are installed on your machine correctly. 

 

Visual C++ Redistributable for Visual Studio 2015 (x64)
https://www.microsoft.com/en-au/download/details.aspx?id=48145
Microsoft Visual C++ 2015 Redistributable Update 3 RC
https://www.microsoft.com/en-us/download/details.aspx?id=52685
Visual C++ Redistributable for Visual Studio 2013 (x64)
https://www.microsoft.com/en-us/download/details.aspx?id=40784
 

 

Installing those three files fixed the problem for me, thanks very much!

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  • 3 months later...

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