AlN Posted January 12, 2020 Posted January 12, 2020 On my Orbx Central under My Products Misc category is a program called MilVis MVAMS. I tried to download and install it however, it seems to be stuck at 70% and it will not finish or let me cancel the installation. Every time I start Orbx Central it goes right back to this stuck download and renders Orbx Central useless. How can I cancel this installation? Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 7 Simulator: Prepar3d v4 Screenshot: Issue:Orbx Central stuck download
Doug Sawatzky Posted January 12, 2020 Posted January 12, 2020 Hi, welcome to the forums Please go to settings/downloader and clear the temp folder. Then try again.
AlN Posted January 12, 2020 Author Posted January 12, 2020 3 hours ago, AlN said: On my Orbx Central under My Products Misc category is a program called MilVis MVAMS. I tried to download and install it however, it seems to be stuck at 70% and it will not finish or let me cancel the installation. Every time I start Orbx Central it goes right back to this stuck download and renders Orbx Central useless. How can I cancel this installation? Operating system: Windows 7 Simulator: Prepar3d v4 Screenshot: Issue:Orbx Central stuck download central.log
Doug Sawatzky Posted January 12, 2020 Posted January 12, 2020 3 hours ago, Doug Sawatzky said: Hi, welcome to the forums Please go to settings/downloader and clear the temp folder. Then try again.
f.van weely Posted January 12, 2020 Posted January 12, 2020 I have the same problem. I bought the Milviz Sabre and try to install via Obx Central, but stuck at 35%.
f.van weely Posted January 13, 2020 Posted January 13, 2020 I tried settings/downloader and clear the temp folder and tried again, but no result. Some details for my problem: I have the Milviz Otter from Simmarket so I already have Milviz MVAS installed and a shortcut in desktop. I have Orbx Central 4.0.33 installed and recently bought via Orbx the F-86 Sabre. When I started to install the F-86 Sabre via Orbx Central I got two download files: MVAS started first and F-86 Sabre was in queue. After Finalizing and Cleaning up the MVAS files stuck at 35%. From that moment Orbx Central did not function anymore and resumes downloading as soon as I start Orbx Central again. My transaction ID: 5e15f86a68fb5 I hope someone will have a solution for us. Regards, F van Weely
Guest Josh Koz Posted January 13, 2020 Posted January 13, 2020 Hi @AlN, MVAMS is a prerequisite program for other MilViz products. If you don't own any MilViz products you shouldn't need to install this.
Knowlescliff Posted January 14, 2020 Posted January 14, 2020 Hi i just bought the MilViz DC3 Beaver and I own 3 others my MVAMS stops at 35% as well the aircraft is queued help I bought from Orbx because your software managent is outstanding Cliff
Guest Josh Koz Posted January 14, 2020 Posted January 14, 2020 Hi @f.van weely Can you confirm if you completely restarted Orbx Central after clearing the temp directory?
f.van weely Posted January 15, 2020 Posted January 15, 2020 I started Orbx Central again, went to Settings-downloader Temporary Location and click clear, no reaction but the is Size 0B, so it seems the Temporary Location is cleared. The stuck download is still stuck on 35%. I tried to find C:Users\FVANWE~\AppData\Temp\Orbx\temp on my computer, but no results. Do you tell me that I have to uninstall Orbx Central completely and reinstall Orbx Central again? transaction ID: 5e15f86a68fb5
Nick Cooper Posted January 15, 2020 Posted January 15, 2020 Hello, it is not difficult to do and may solve your problem. Please give it a try. Also please delete C:\Users\your name\AppData\Roaming\Orbx before re-installing.
f.van weely Posted January 15, 2020 Posted January 15, 2020 Hello Nick, I uninstalled Orbx Central and tried to delete C:\Users\fvanweely\AppData\Roaming\Orbx, but that was refused. What to do next? Regards, F.van Weely
Nick Cooper Posted January 15, 2020 Posted January 15, 2020 Was it refused because the files were in use?
Nick Cooper Posted January 15, 2020 Posted January 15, 2020 In that case, as suspected by Josh, you are not closing Orbx Central but minimising it to the taskbar. You should be able to visit your taskbar and close it from there. There are settings in Orbx Central which allow you to close the program instead of minimising it. You should set them like this: Then please carry out all the troubleshooting suggestions that you have been given. Thanks.
f.van weely Posted January 15, 2020 Posted January 15, 2020 Hello Nick, First of all thanks for your quick reaction. I followed your suggestions. I could delete the Orbx files for Orbx central. I uninstalled Orbx Central completely and reinstalled Orbx Central again. But when I logged in the situation was the same, download of MVAS was stuck at 35%. The F-86 Sabre was in queue. When I tried to verify files of Ireland (because I have some texture morphing there) to check if the other functions of Orbx Central did work, it also came in queue.
Nick Cooper Posted January 15, 2020 Posted January 15, 2020 Hello, can you cancel the downloads, using the downloads tab? Also, can you attach a copy of the Orbx Central log please?
f.van weely Posted January 15, 2020 Posted January 15, 2020 Hello Nick, I could cancel Ireland Verify Files, the F-86 Sabre, but MVAS could not be cancelled. I attach a copy of my Orbx Central log. I think I have to wait till the Orbx Central developpers are awoke in Australia Regards, F.van Weely central.log
Nick Cooper Posted January 15, 2020 Posted January 15, 2020 Hello, thanks. it is the same error it seems as Cliff's. Let's hope that they have a solution.
Mitchell Williamson Posted January 16, 2020 Posted January 16, 2020 Hi! It looks like this issue occurs for users on Windows 7. We've got a potential fix written and it'll be included in the next fastlane build of Orbx Central (likely releasing in the next 24-48 hours).
Knowlescliff Posted January 17, 2020 Posted January 17, 2020 thanks for the response I do have windows 7 home professional is that the 4.0.35 and should I delete orbx and reinstall ?
Doug Sawatzky Posted January 18, 2020 Posted January 18, 2020 Hi No, 4.0.36 is the version you want, and should be available now.
Knowlescliff Posted January 18, 2020 Posted January 18, 2020 thanks Doug hope it works I have been itching to fly the Otter since I bought it Cliff
f.van weely Posted January 18, 2020 Posted January 18, 2020 All the problems are gone! With the new Orbx Central 4.0.36 everything is working again. Thanks you Nick, Doug, Mitchell and Josh for all your help. I think you can close this topic. Regards, F.van Weely
Knowlescliff Posted January 18, 2020 Posted January 18, 2020 a big thank you loaded into my fsx steam and Prepard nice work to-day I am off work so good timing cheers everyone
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