Brettaus Posted December 15, 2019 Share Posted December 15, 2019 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 Simulator: X - Plane 11.41 Screenshot: Issue: I need to change the download location for the scenery packs I have purchased, my C:Drive doesn't have much room left but my D: drive (X- Plane 11 installed) has 735GB remaining, I have checked my Orbx Library is on the C: drive, I need to have it on the D: drive for downloading the my purchases.. an someone please advise how I change the download location, ok I have change the download location in the settings,But I'm now getting an error Message "Communication Error" and it won't start download... Any advice would be greatly appreciated It was set to save the temp files to the C: Drive but I have set both to the D: drive.. but as I said i'm now getting communication Error" Regards Brett Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 15, 2019 Share Posted December 15, 2019 Hello Brett, the Orbx Central developers will need to see a copy of your log before they can advise. You can open it in Orbx Central save it as a file and attach it to your next post. Thanks. Link to comment Share on other sites More sharing options...
Brettaus Posted December 15, 2019 Author Share Posted December 15, 2019 Hi Nick, Sorry to be a pain I'm very new to this I'm sure once sorted all will be smooth sailing I have created a new Library called "Orbx Download" on my D: Drive I'm trying to delete the main and My Library but it just keeps spinning around then get the message "No response received timed out" then when I tried to connect the downloads the Message below came up? Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 15, 2019 Share Posted December 15, 2019 Hello, if you can open the log and save a copy, then attach that to your next post, the Orbx Central developers should be able to see what is going wrong. Thanks. Link to comment Share on other sites More sharing options...
Brettaus Posted December 16, 2019 Author Share Posted December 16, 2019 Hi Nick Where do I find the log?, I have managed to change the download location in the browser for the moment and the download is working Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted December 16, 2019 Share Posted December 16, 2019 Hi You can find it by opening Orbx Central and going to settings/help/Open log, then click on the top left corner "File" then "Save As" to your desktop then attach it to your next post. Link to comment Share on other sites More sharing options...
Brettaus Posted December 16, 2019 Author Share Posted December 16, 2019 Hi Doug, I think it is fixed, I uninstalled Orbx Central then installed again it started to download to the correct folder. Sorry for all the messages I'm very new to this and just needed to sort it out which I think has now happened, I will see how it goes once I start using X-Plane with the scenery installed. Thank you to you and Nick for the help! Link to comment Share on other sites More sharing options...
Brettaus Posted December 16, 2019 Author Share Posted December 16, 2019 Hi Doug, Still getting the same issue, I think the first download worked (Not sure) however when I tried to download my second purchase I got the communication error came up again when I select to install to my X-Plane folder this is when I get the message my X-Plane folder is: D:\X-PLANE11, I have uploaded the log so you can see where I maybe going wrong. Unfortunately my C Drive only has 189GB remaining as I have Adobe products installed for other work, So I have installed X-Plane on the D: Drive (735GB remaining) if someone can tell me how to setup the correct path so when I have to put in in Orbx Central for the first time I'm pointing to the correct folders It asks for X-Plane folder, Main folder (maybe i'm not pointing to correct folders) I really appreciate the help. Regards Brett Orbx centralV2.txt Link to comment Share on other sites More sharing options...
Brettaus Posted December 16, 2019 Author Share Posted December 16, 2019 ok after 4 - 5 hours of playing around finally got the downloads to work, thanks fr the patients with all my messages. Just a quick one I watched a video on you tube showing heaps of Australia I think it was called ORBX AU V2 is this available anywhere, it looked absolutely amazing Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 16, 2019 Share Posted December 16, 2019 Hello, only for FSX and P3D I am afraid. Link to comment Share on other sites More sharing options...
Brettaus Posted December 16, 2019 Author Share Posted December 16, 2019 Ok, will there be any further development for Aussie Airports or scenery? the scenery in X - Plane for Aussie is definitely well below what Orbx offers and I really don't want to install another flight sim.. Regards Brett Link to comment Share on other sites More sharing options...
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