answered Nothing can be installed or updated

[BoeingT28]

 

Quote

I recently purchased Gothenburg,I opend FTX Central 3 to Install it and was forced to uninstall FTX Central 3 and downloaded the new Central,I logged into my account and went to install it and got This Error,I tried my other products that was not installed yet and same thing popped up. (Could not download and save the manifest). Also Got a notification saying two updates required but when i checked for updates,nothing is outdated.

Help.Help.Help

 

 

 

Operating system:  

Simulator:  

Screenshot:  

Issue:  

 

central.log

[Doug Sawatzky]

Hi

 Do you have these requirements installed that are outlined in the user guide linked below, and can also be found under settings/help/user guide?

 

https://docs.google.com/document/d/1QqebVX8fUFdFtOOEMR1ZULkhhieenQHNopfNY-5_K0Y/edit#heading=h.ti32agygacoq

System Requirements

Windows

Windows 7 SP1+, Windows 8.1 and Windows 10 are supported. The following components need to be installed for Central to function correctly:

 

• Visual C++ Redistributable for Visual Studio 2015 (x64)

  • https://www.microsoft.com/en-au/download/details.aspx?id=48145

• Microsoft Visual C++ 2015 Redistributable Update 3 RC

  • https://www.microsoft.com/en-us/download/details.aspx?id=52685

• Visual C++ Redistributable for Visual Studio 2013 (x64)

  • https://www.microsoft.com/en-us/download/details.aspx?id=40784

 

Additional Requirements for Windows 7 and 8

• Windows Update KB2533623

  • https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loading-could-allow-remot

• Update for Universal C Runtime in Windows

  • https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

 

[douh]

hi

 

im facing the same issue

 

so far i have tried

 

disabling the anti virus

execute as administrator

clean re-install

manual download

reinstalling the components linked above but so far nothing achieved...

 

here under the copy paste of log

 

2020-02-22T16:34:21.735Z [INFO] [Central::InstallationService] - Beginning installation of Orbx Libraries
2020-02-22T16:34:23.223Z [DEBUG] [Central::InstallationService] - Installing to C:\Users\MIGS\Desktop\X-Plane 11\xp11\Orbx Libraries
2020-02-22T16:34:23.700Z [DEBUG] [Central::SimulatorService] - Using simIsRunningCache
2020-02-22T16:34:23.701Z [DEBUG] [Central::InstallationService] - Validation: Actions are allowed.
2020-02-22T16:34:23.701Z [DEBUG] [Central::InstallationService] - Validation: Library is ok.
2020-02-22T16:34:23.702Z [DEBUG] [Central::InstallationService] - Validation: Simulator is ok.
2020-02-22T16:34:23.702Z [DEBUG] [Central::InstallationService] - Validation: No antirequisites found.
2020-02-22T16:34:23.703Z [DEBUG] [Central::InstallationService] - Libraries has 0 prerequisite(s).
2020-02-22T16:34:23.866Z [ERROR] [Central::InstallationService] - self signed certificate in certificate chain
2020-02-22T16:34:23.867Z [ERROR] [Central::InstallationService] - {}
2020-02-22T16:34:23.867Z [ERROR] [Central::InstallationService] - Could not download and save the manifest.
2020-02-22T16:34:51.611Z [DEBUG] [Central::SimulatorService] - simIsRunningCache has been invalidated.
2020-02-22T16:36:28.666Z [INFO] [Central::InstallationService] - Checking for outdated products. Found 0.
2020-02-22T16:39:46.091Z [DEBUG] [Central::SimulatorService] - Not using simIsRunningCache
2020-02-22T16:39:46.091Z [DEBUG] [Central::SimulatorService] - Setting simIsRunning cached value.

 

please im quite upset with this any help is appreciated

 

thanks

[Nick Cooper]

Hello,

try opting into the Fastlane, if you have not already.

 

[douh]

On 2/22/2020 at 6:00 PM, Nick Cooper said:

Hello,

try opting into the Fastlane, if you have not already.

 

I am sorry but i ignore what fastlane is...any clue please?

 

thanks in advance

[john548]

Fastlane is the testing of future versions of Orbx Central that myself and thousands of others are using. Read the link below.

 

[Nick Cooper]

Hello douh,

you can find it on the "My Account" page in Orbx Central.

[douh]

On 2/25/2020 at 11:23 PM, Nick Cooper said:

Hello douh,

you can find it on the "My Account" page in Orbx Central.

 

 

 still the same... as always i deactivated anti virus, windows defender, and started the program as administrator

 

 

 

[Nick Cooper]

Can you try clearing the contents of your Downloader Temporary Location in Orbx Central please?